Millets - Hexham Reviews 

Claire and Ryan were fantastic today, really helpful, going out of there way to help me with my faulty I bought online from Go Outdoors. Much more helpful than Go Outdoors customer service team had been over the phone. Discussed and presented different options for me which worked best for me. Much appreciated. Thank you both.

Popped into the Hexham store today as I usually do when I am up on holiday.
The staff are alway friendly and helpful and it was my lucky day today as there was a sale on so I treated myself to a new pair of walking boots (Brasher)
The gentlemen serving my was very helpful and informative and I’m pleased with my new boots.

Sean

It was a joy to shop in Millets today.
The staff were friendly and helpful throughout my visit.
The excellent discounts only serviced to complete the shopping experience.
Thank you.

Great service as ever from Claire and Jay in store this afternoon. They couldn’t have been more helpful. It’s a pleasure to shop in the Hexham store.

The store didn’t have what I was looking for (wrong time of year for running shorts), but the young man that served me suggested a shop where I could possibly find some. He was right. So helpful, thank you.

The Hexham store offers a variety of merchandise that is well stocked and presented. We received excellent customer service from Jay. He was extremely knowledgeable regarding discussing the merits of the type of footwear that we were interested in purchasing. He gave detailed helpful advice. We were so impressed with the brand that he recommended and the competitive sale offer price, that we both purchased a pair!

Excellent, fast service if exactly what I ordered

Very friendly helpful and knowledgeable staff. Good rang of goods with excellent prices 👌

Ryan was knowledgeable, helpful, friendly and patient. Went away with a fab pair of walking shoes and feeling very well looked after

Another helpful experience by the Hexham staff. Use this shop a lot and always very good service

Popped into the Hexham store this afternoon to purchase some new walking shoes. Both members of staff gave us a warm welcome.
Jay was very patient as I tried on a number of different walking shoes. He was also very good in his description of each shoe and the benefits.
Highly recommend this store.

Both young members of staff were extremely helpful and it was no trouble to order the correct size of footwear for me.
I received my sandals the next day!
Incredible service.

If you want walking boots, Hexham Millets is the place to go! Jay could not have been more helpful or more patient, explaining different options and getting endless boots for me to try. Excellent customer service from lovely people in a fabulous shop in a beautiful town.

Helpful, friendly and efficient staff. Good quality product and exactly what I wanted and at a discounted price. Browsing was easy and I left the shop with a smile!

Jennifer and Ryan were very helpful when we phoned and asked for information about an item. Jennifer called us back the next morning to confirm that it was in stock and also remembered our name.

Fantastic service again in millets Hexham. Asked for an item and able to order and delivered in two days. Staff could not do more to help the customer.

The jacket I bought from millets Hexham whilst on holiday was faulty, I returned it for replacement but my size was out of stock this proved no problem for the assistant in the shop and a replacement was sent directly to my home at no extra cost. That's good service.

Excellent knowledge and help from the staff at the Hexham branch- best we’ve experienced in an outdoor shop.