I was collecting a click and collect item, such a good idea as the shop is too small to stock everything you sell online. Two young men were at the counter, one went to get it while the other chec... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Last week I went to the Millets store in Hexham. Both assistants were having a social chat ( not with a customer ) I said I was looking for a pair of ladies trousers size 12 with lots of pockets. I w... Toon meer
Bedrijf heeft geantwoord
The delivery process was really quick, I received the tent I ordered within a couple of days which was vital as I was going on a camping holiday within the same week. I also received a generous 15% we... Toon meer
Bedrijf heeft geantwoord
I was looking for waterproof walking shoes but didn’t really have any idea what I wanted. The staff were incredibly supportive and friendly. The advice that I received was superb. I tried several pair... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Hexham
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
24 Fore Street, NE46 1LZ, Hexham, Verenigd Koninkrijk
- 01434 693606
4,6
Uitstekend
371 reviews
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Staff feedback
The female Sales Assistant was very helpful, polite and informative about the product I purchased today. Will definitely use this store in the future.
28 oktober 2023
Review zonder uitnodiging
Antwoord van Millets - Hexham
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Hexham help with walking bootsselect…
Really nice staff who helped me select the appropriate walking boots for my needs.
My absent mind meant I left my umbrella behind. The young man chased down the street after me! How’s that for service? Marvellous
26 oktober 2023
Review zonder uitnodiging
Antwoord van Millets - Hexham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Lovely staff
Bought a great quality coat that will be perfect for the winter.
Staff were so helpful. Fantastic service and lovely people
27 oktober 2023
Review zonder uitnodiging
Antwoord van Millets - Hexham
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Excellent customer service
Excellent customer service, friendly and helpful - great prices too!
27 oktober 2023
Review zonder uitnodiging
Antwoord van Millets - Hexham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Friendly Service in Hexham Store
I didn’t need any help looking for items, but the young man on the till was very pleasant. Thank you for good service.
24 oktober 2023
Review zonder uitnodiging
Antwoord van Millets - Hexham
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Excellent service today in the shoe…
Excellent service today in the shoe department. Knowledgeable helpful and friendly . Thank you
23 oktober 2023
Review zonder uitnodiging
Antwoord van Millets - Hexham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
The guy who served me today was really…
The guy who served me today was really helpful and gave me some good advice. He was friendly and polite. He went out of his way to check stock, give me info on sizing and complete the purchase.
Great staff.
17 oktober 2023
Review zonder uitnodiging
Antwoord van Millets - Hexham
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Friendly and helpful staff
Always able to find what I need, great sales and very helpful and friendly staff! Would recommend for all outdoor needs
15 oktober 2023
Review zonder uitnodiging
Antwoord van Millets - Hexham
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Attentive knowledgeable friendly
Attentive knowledgeable friendly service, as always. Saved me money by pointing out that if I bought ANY other item in the shop e.g. £1 flapjack, the £7.50 neck gaiter would be 1/2 price
15 oktober 2023
Review zonder uitnodiging
Antwoord van Millets - Hexham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent customer service from the…
Excellent customer service from the friendly staff.
6 oktober 2023
Review zonder uitnodiging
Antwoord van Millets - Hexham
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Excellent service from knowledgeable…
Excellent service from knowledgeable staff.
12 oktober 2023
Review zonder uitnodiging
Antwoord van Millets - Hexham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great customer service
Great customer service, very helpful and knowledgeable on products thank you
6 oktober 2023
Review zonder uitnodiging
Antwoord van Millets - Hexham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Many thanks for a pleasant shopping…
Many thanks for a pleasant shopping experience-the staff were very helpful & attentive- marvellous.
10 oktober 2023
Review zonder uitnodiging
Antwoord van Millets - Hexham
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Jay was helpful and knowledgeable
Jay was helpful and knowledgeable, nothing was a bother. Happy with my purchase
7 oktober 2023
Review zonder uitnodiging
Antwoord van Millets - Hexham
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Gr3at staff
Great price for Craghopper trousers. Staff helpful and friendly as always.
7 oktober 2023
Review zonder uitnodiging
Antwoord van Millets - Hexham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Very helpful and knowledgeable staff.
Very helpful and knowledgeable staff.
Took time to assist in finding appropriate outdoor footwear.
Always pleasant
28 september 2023
Review zonder uitnodiging
Antwoord van Millets - Hexham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Helpful and friendly staff.
30 september 2023
Review zonder uitnodiging
Antwoord van Millets - Hexham
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Highly recommended
Excellent advice from knowledge staff! The Hexham store is brilliant!
5 oktober 2023
Review zonder uitnodiging
Antwoord van Millets - Hexham
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
I returned a pair of Brasher walking…
I returned a pair of Brasher walking shoes to Millets in Hexham yesterday, just out of their guarantee. The staff were so friendly, very efficient and so helpful. They organised a quick exchange without any problems. I really can’t praise this team highly enough! Thank you!
4 oktober 2023
Review zonder uitnodiging
Antwoord van Millets - Hexham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Good product knowledge
Friendly assistance, good product knowledge. Informed of joint purchases at a better price.
26 september 2023
Review zonder uitnodiging
Antwoord van Millets - Hexham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
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