Millets - Monmouth Reviews 

The staff are very helpful and friendly. And make you feel welcome as soon as you come into the store .

We greatly appreciate Jo's help in finding hiking boots today. She was kind, patient, and friendly, going the extra mile to ensure our shopping experience was exceptional. We left feeling confident and elated with our purchases. A great member of staff to have on your team. Very impressed with the service as a whole, highly recommend!

great customer service was very helpful in finding the item i requested, very polite staff memebers and very freindly. big thank you to callum he was amazing in helping me find the correct items for my camping trip lovely young man

Just been in to return an item purchased by their online sister store 'ultimate outdoors'. Big thanks to Jess for ability great assistance in resolving there problem with the product. She went to great lengths to make sure that they had all the details needed to complete the return through customer care and that I had all the info needed to follow up with three online customer services. I was expecting this to be a nightmare... But it wasn't. Thanks 👍

I came back to change a pair of boots that I had bought for my son. Jess dealt with this in a friendly way. Jess was also knowledgeable and helpful. We got a 15% discount because my son is in The Scouts.

Polite helpful staff. It was busy when I visited the shop

All the team at Millets in Monmouth are very knowledgeable, friendly and helpful. Today, Jess helped me with advice around a range of walking boots.
It is a pleasure to shop at this store.

Staff are always friendly when I pop in, even if I’m just browsing. Today I went in to buy a camping chair & the team were really helpful.
Thank you.

Usual warm welcome from the girls at the store and some great advice when purchasing some camping chairs so thank you all. It would be great to see you retailing a range of Berghaus technical t-shirts as purchased from the store in the past. Keep up the good work and see you soon ! Best regards

Attentive, helpful staff

I recently visited the store to purchase equipment for my first family camping trip. Janet and the staff were fantastic in helping me get all the equipment I needed. They really took the time to explain all the products to help me make an informed decision on my purchases.

The service in millets today was fabulous always greated with a smile from the workers, Julie

Excellent service today when buying day pack. Staff knowledgeable, attentive and helpful. Great to be able to take my dog into the shop; she enjoyed the dog biscuits. Thank you.

Extremely helpful and obliging staff. Friendly reception and I felt that my custom was very much appreciated. Would recommend to anyone.

As soon as I walked in the store the staff were very helpful especially Jan. I found what I wanted very quickly.

This afternoon I visited Millets in Monmouth looking for a wet weather jacket. There were two members of staff present, both of whom were very helpful. I told them what I was looking for. They pointed out two suitable jackets and explained the merits of both. As a result of our conversation I bought the slightly more expensive jacket, Berghaus. I am pleased with my purchase and the assistance I received. I will certainly visit again for walking gear.

Excellent service today! Poor Jeanette was asked a lot of questions by my partner and she was super helpful! 10/10

Absolutely fantastic service with a 😃 Efficient and helpful as always. Very happy with my purchases.

Bought walking shoes. Great fast service, good price and value. Thanks!