The staff were friendly, helpful and knowledgeable. They were more than happy to keep fetching different boots for me to try. They also applied an unexpected discount. The staff are better than other... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Indoor Shooting Stick: I was looking for a very small footprint chair or stool that I could use indoors - hence the shooting stick idea. I went into the Newark Millets and spoke to jessie. she got... Toon meer
Bedrijf heeft geantwoord
First visit previous day slightly marred by abrupt manner of staff member. Returned following day (14/7) to be greeted by friendly and helpful staff ( Rebecca and Jessie) so felt more confident buying... Toon meer
Bedrijf heeft geantwoord
Went into the Newark store to buy some walking boots for myself and some outdoor clothing for my husband. I cannot thank the assistants Rebecca and Claire enough, they were extremely helpful, friendly... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Newark
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
Unit 10, St Marks Place, NG24 1XT, Newark, Verenigd Koninkrijk
- 01636 557177
4,8
Uitstekend
211 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
very helpful staff who gave 100% to…
very helpful staff who gave 100% to help me with my purchase
12 maart 2023
Review zonder uitnodiging
Antwoord van Millets - Newark
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Lovely staff and store
Visited the store today as we do most weekends and Sandra and Becky are so welcoming and lovely!
So helpful and professional
The store is always clean and tidy and our shopping experience is always brilliant
4 maart 2023
Review zonder uitnodiging
Antwoord van Millets - Newark
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Millets Newark
Vicky was really helpful and gave fantastic customer service. With her advice we managed to get everything we needed and we're now all set for our outdoor adventure!
25 februari 2023
Review zonder uitnodiging
Antwoord van Millets - Newark
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
The service was so good!
The service was so good last week we returned for a second pair of footwear. As expected Sandra and Sylvia showed patience and understanding while the choice of footwear was made.
Excellent customer service, friendly and welcoming atmosphere. Will visit again.
A sure place for footwear and outdoor clothing.
22 februari 2023
Review zonder uitnodiging
Antwoord van Millets - Newark
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Very helpful and friendly
Very helpful and friendly. Good advice given.
18 februari 2023
Review zonder uitnodiging
Antwoord van Millets - Newark
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent Service
Extremely helpful staff. Friendly and comfortable shopping experience.
29 januari 2023
Antwoord van Millets - Newark
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Clair and vicki
Clair and Vicki were extremely helpful today during my visit to millets in newark. Very polite and friendly ladies who were more than happy to help. Thank you
9 februari 2023
Review zonder uitnodiging
Antwoord van Millets - Newark
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Fantastic customer service from the…
Fantastic customer service from the ladies at the till. Came in to buy my little girl some walking boots. Vicky helped her try them on and she loves all the colours and couldn't decide which to pick.
4 februari 2023
Review zonder uitnodiging
Antwoord van Millets - Newark
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Great service as always from the team…
Great service as always from the team in Newark. Always so friendly and very knowledgeable. They didn't have a few of the things I needed so ordered them in from another store.
21 januari 2023
Review zonder uitnodiging
Antwoord van Millets - Newark
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great service
I was looked after very well by Clair in the shop, the lady helped me choose the correct boots and was polite and very helpful throughout.
25 januari 2023
Review zonder uitnodiging
Antwoord van Millets - Newark
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
I visited Millets in Newark to look for…
I visited Millets in Newark to look for some walking shoes. Becky was really helpful and saved me some money too by directing me to a better pair.
Really friendly and helpful
26 januari 2023
Review zonder uitnodiging
Antwoord van Millets - Newark
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Wonderful customer service today
Wonderful customer service today. Because I had not properly been informed about the shoes on my first visit, I returned after finding the info I wanted online. On purchasing the shoes, I was given a good discount for the inconvenience caused, which I thought was a great gesture. Thanks again to the staff I dealt with on my return visit.
23 januari 2023
Review zonder uitnodiging
Antwoord van Millets - Newark
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Visited the Newark store
Visited the Newark store , staff on duty 2 young women, I think one was called Becky, we’re brilliant, got exactly what we wanted and they were so very helpful. Brilliant customer service
15 januari 2023
Review zonder uitnodiging
Antwoord van Millets - Newark
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Went into the Newark store to buy some…
Went into the Newark store to buy some walking boots for myself and some outdoor clothing for my husband. I cannot thank the assistants Rebecca and Claire enough, they were extremely helpful, friendly and courteous, their expert knowledge regarding the boots and sizing was second to none. Whilst we there another customer was quite rude to Rebecca for no reason, she dealt with this very professionally and remained courteous and pleasant towards him. Well done Newark shop and thank you
18 december 2022
Review zonder uitnodiging
Antwoord van Millets - Newark
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Friendly staff and well- stocked store
Vicky and Sylvia were extremely friendly and helpful and patient as I tried on many jackets . There was plenty of choice in stock. I was extremely happy with my purchases and with the ease with which I was able to use my YHA discount.
30 december 2022
Review zonder uitnodiging
Antwoord van Millets - Newark
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Excellent customer service
Excellent customer service. Friendly, helpful staff. Manager Vicki and Clair at Newark. I shop here regularly, because the products are quality and the staff are such a great team.
30 december 2022
Review zonder uitnodiging
Antwoord van Millets - Newark
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Successful exchange
I had to return some faulty walking boots. I had the receipt and, after emailing Customer Services, I was advised to return them to the Newark shop. Vicki and Clair were working well together to manage the busy shop. My exchange was dealt with promptly and to my complete satisfaction. Thank you
29 december 2022
Review zonder uitnodiging
Antwoord van Millets - Newark
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Brilliant service.
Great service by the ladies at the Newark branch. Not only the service and ordering of some boots but also taught us to google search our phone messages to find a gift list for an another purchase ! Recommended.
27 november 2022
Review zonder uitnodiging
Antwoord van Millets - Newark
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Very friendly staff
20 november 2022
Review zonder uitnodiging
Antwoord van Millets - Newark
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Friendly staff.
Claire and Becky were both very friendly and helpful
16 november 2022
Review zonder uitnodiging
Antwoord van Millets - Newark
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
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