Millets - Newquay Reviews 

The team were really good and they recommend a discount that we wouldn’t have known about.

Had an issue with some walking boots and was served by Sarah S who was really friendly, helpful and knowledgeable. She spent a lot of time helping to find the right replacement boots and her customer service is a credit to Millets. Thank you Sarah!

Great customer service. Helped with DofE advice. Staff really knowledgeable.

My daughter’s rucksack started to rip not long after she started travelling. I went into Millets and showed photos and spoke to Sarah S who said they’d replace it as soon as daughter returned.
Sarah has been professional and understanding sorting the fault .
Excellent service

Thanks to Sarah S & James the exchange of walking shoes was really easy. Very helpful when looking at other styles

Huge thanks to Holly who was so patient and lovely with my 8 year old today when we came in for walking boots. Holly went out of her way to make sure we had the best fit and most suitable boot… even though it meant multiple trips to the store room to grab an array of different boots in many sizes! We both came away happy and satisfied. The other staff in the shop were friendly and helpful too. Great service, thanks ☺️

James and Rob were super helpful, obviously very passionate about their camping

Sarah from the Newquay branch was so helpful and knowledgeable. I was looking for Merrall shoes and she was friendly and even looked for any returns of a 6.5 size.
I wanted to buy shoes from her but couldn’t as the company don’t order in half sizes - only whole sizes. Please include half sizes in the branches as lots of people have this issue.

Another excellent trip to Millets in Newquay.Ellen was extremely helpful with my purchase. Highly recommend.

Arrived in Newquay off the South West Coastal Path with wet gloves and leaking boots. It was 5pm. Sarah R was a total professional and had us sorted with Sealskinz gloves and socks in no time. She even made 2 trips to the stockroom to get our right sizes. Amazing service and a very good range. Would highly recommend this store, and especially Sarah for beginners to experienced walkers for real and helpful advice!

All staff very helpful ,especially Rob who was so patient, helpful, he is very knowledgable ,he knows a lot about his products. He helped me purchase the correct shoes, both pairs of shoes I am very happy with. great customer service. Thankyou.

Very friendly and helpful
Thanks to Sarah s

Great experience staff excellent Sarah and Nick were patient there was no pressure or pushy sales just a relaxed atmosphere so you could look and make your choice which made it fantastic really pleased 😄 would use again.😄

So so happy with the service I received from Sarah S. She bent over backwards for me to show me everything she’s got. I’m an awkward shopper, however her friendly touch put me at ease as always.

Great service by Rob. Spent considerable time helping with purchase of new walking boots.

Exceptional service from Sarah. (Manager)
Polite and smiley and very knowledgeable.

Sorted my exchange out which wasn’t straight forward as it was from a different store but spent the time to go through things and explain how the process works.

Thank you!!

The member of staff who look after me was knowledgable and friendly and helped me find what I needed

Friendly and helpful service from Kayleigh yesterday, went in for waterproof trainers for my sons school camp and couldn't fault her knowledge and help

Lovely experience, had exactly what I needed, colleague Sarah S was very knowledgeable and helpful.

Was more than impressed by her asking me if I was a member of National Trust. When I said NTS she was accommodating and we had a lovely little chat about experiences in the Cairngorms.