Purchased a Gazebo for an outdoor event and was concerned that it was not going to arrive at the store in time. Nick at the Newquay store was very helpful and promised to ring me as soon as it arrived... Toon meer
Bedrijf heeft geantwoord
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We have been visiting Newquay Millets regularly over the last few weeks to finalise a purchase of walking boots. All staff have been professional, courteous & informative. Today we made our purcha... Toon meer
Bedrijf heeft geantwoord
I bought a mid layer, light fleece, with quarter zip, and a hooded, full zip fleece jacket. Millet's own brand OEX, and very nice fit, in bright colours. Come on Millets! Enough of the boring black c... Toon meer
Bedrijf heeft geantwoord
Grace/Stacey engaged with my family really well and was genuinely interested in talking to us. She dealt with the transaction in a very professional manner and was responsive to all our requirem... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Newquay
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
12-14 Bank Street, TR7 1JF, Newquay, Verenigd Koninkrijk
- 01637 808971
4,9
Uitstekend
772 reviews
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
James was an absolute gem
James was an absolute gem! He helped me to decide which coat to buy and had such a lovely smile and kind manner. I’ve been back since to buy another one. Thank you, James
7 december 2024
Review zonder uitnodiging
Very helpful staff and good value
Very helpful staff and good value
16 januari 2025
Review zonder uitnodiging
Recommend Millets Newquay
Visited Millets Newquay to look at walking boots this week. James was very helpful. He was knowledgeable about the stock and products. Excellent friendly customer experience. Highly recommend shopping for outdoor gear in this store.
🥾⭐️⭐️⭐️⭐️⭐️
10 januari 2025
Review zonder uitnodiging
James
James was on hand to answer any questions that we asked, and was incredibly knowledgable! Thank you!
11 januari 2025
Review zonder uitnodiging
I was served by Sarah today who was…
I was served by Sarah today who was very helpful, polite and patient.
Great job 👍😁
11 januari 2025
Review zonder uitnodiging
Excellent service every time I go there.
Excellent service every time I go there.
4 januari 2025
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Tip top service in Newquay
Although the store didn’t have the product I wanted, Sarah was about as helpful and friendly as anyone could be. She was also very helpful in trying to track down a UPS parcel, the delivery of which was vital before the holiday struck.
Pay rise and complimentary Terry’s All Gold required in my opinion. Take it easy all.
24 december 2024
Review zonder uitnodiging
Antwoord van Millets - Newquay
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Antwoord van Millets - Newquay
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Sarah and the staff in there are super…
Sarah and the staff in there are super helpful
27 december 2024
Review zonder uitnodiging
Antwoord van Millets - Newquay
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Very friendly helpful staff
4 november 2024
Review zonder uitnodiging
Antwoord van Millets - Newquay
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Lots of nice products and lovely staff
Lots of nice stock available & good selection of sizes. Very helpful and friendly staff who, not only helped me with my selections, but were very kind and hospitable with my young children. In particular, James was very helpful and knew a lot about the products. I felt very welcome and well catered for.
21 december 2024
Review zonder uitnodiging
Antwoord van Millets - Newquay
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Sarah and Holly
Sarah and Holly were very helpful and went out of their way to find the right product for me. Genuinely pleasant experience and would definitely recommend to friend and family.
18 december 2024
Review zonder uitnodiging
Antwoord van Millets - Newquay
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
amazing staff so friendly and helpful…
amazing staff so friendly and helpful see you all in the new year
13 december 2024
Review zonder uitnodiging
Antwoord van Millets - Newquay
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Antwoord van Millets - Newquay
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
I was looking for a pair of replacement…
I was looking for a pair of replacement walking shoes and James @ the Newquay store was extremely helpful and knowledgeable. He gave me great advice on the particular brand I was looking at which resulted in me buying a new pair of Merrells
11 december 2024
Review zonder uitnodiging
Antwoord van Millets - Newquay
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Top quality service by James at the…
Top quality service by James at the Newquay branch. A great outlet stocking a wide selection of outdoor products. Thanks!
1 december 2024
Review zonder uitnodiging
Antwoord van Millets - Newquay
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Excellent service and great value for…
Excellent service and great value for money.
30 november 2024
Review zonder uitnodiging
Antwoord van Millets - Newquay
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
I went in to look at walking boots...
I went in to look at walking boots. I was served by James who was friendly, knowledgeable and very helpful. Helped me choose a pair and I'm very happy with them.
29 november 2024
Review zonder uitnodiging
Antwoord van Millets - Newquay
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Sarah was really helpful & went the…
Sarah was really helpful & went the extra mile to help me choose a rucksack.
24 oktober 2024
Review zonder uitnodiging
Antwoord van Millets - Newquay
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Very helpful friendly staff
The staff were all so lovely and helpful with my millions of questions, thank you so much
27 november 2024
Review zonder uitnodiging
Antwoord van Millets - Newquay
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
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