The staff at the Southend on Sea, Essex store were fantastic at helping me and my son with our purchases. they spent time going through our various options on the items we needed. Then when they d... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I ordered from online AND walked into my nearest store, both were very productive and I got most of what I needed each time. The staff are friendly and very helpful in the Southend store. Delivery too... Toon meer
Bedrijf heeft geantwoord
Needed to return online purchase & exchange for different size. Phoned Millets Southend, they happily put the new size aside for me. All the staff were extremely friendly, helpful, efficient & had gr... Toon meer
Bedrijf heeft geantwoord
I haven’t received my purchase or a reply to an email I sent asking when I can expect it!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Southend
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
4/19 York Road, SS1 2BH, Southend, Verenigd Koninkrijk
- 01702 418316
4,9
Uitstekend
497 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Happy with goods and arrived in time.
1 november 2024
Antwoord van Millets - Southend
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Always very helpful and efficient
Always very helpful and efficient. My first stop for travel and hiking wear
22 oktober 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
We had a very efficient smiling Amy…
We had a very efficient smiling Amy help us with the selection of our two Berghaus jackets and explained the different types. A really nice purchase
14 oktober 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Nice polite service this morning here…
Nice polite service this morning here in Southend on Sea. Looking for and bought a walking coat. Sarah was very helpful too.
3 oktober 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Antwoord van Millets - Southend
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Great variety of clothes and excellent customer service
Great variety of clothes, with full clothing range.
We were in the store quite a while and receive a brilliant, knowlegable service from Amy, Ruby and Stephen.
Nice to be able to come into a store and not have to shop online and receive 1 2 1 customer service
29 september 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Our experience at Millets made our…
Our experience at Millets made our visit worthwhile.
Sarah the assistant couldn’t do enough for us and was very helpful and knowledgeable. She was very patient with us and nothing was too much trouble.
I would highly recommend them for all outdoor wear and shoes
26 september 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Great service from Amy
23 september 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Josh was extremely helpful &…
Josh was extremely helpful & knowledgeable. Helping me buy the right items for my son’s trip. Thanks!
21 september 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Good experience with helpful staff…
Good experience with helpful patient staff. Josh helped me select a new pair of hiking boots and accessories. Would definitely recommend.
21 september 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Excellent service
Excellent service, Sarah served us. Good selection.
18 september 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Helpful friendly staff
I had to return a gilet that I had purchased in April from Millets in Southend on sea, was served by Zoe the manager and another assistant, amazing service, so helpful and friendly, would recommend this shop if you want friendly personal service, they both went above and beyond to be of assistance, love this shop!
17 september 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Fantastic shop
Fantastic shop! Been around as long as Gods dog. Always friendly and helpful at my store in Southend-on-sea and every other of their stores I’ve visited for that matter. This morning I purchased a tent and got a great deal and was very happy with the customer service (something that is increasingly scarce these days).
Long live Millets!
17 september 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Good quality walking boots
Good quality walking boots. Will come back again.
15 september 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
Many thanks for taking some time to provide your review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Excellent service
Excellent service with great suggestions and advice from Josh. Great setup and stock availability.
14 september 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Josh, a very helpful member of staff
Very helpful advice and fitting of a backpack for my daughters duke of edinburgh
14 september 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great selection of products
Great selection of products. Found all I needed for a long trek and staff on hand to help with choosing the right products
8 september 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
Thanks for choosing to shop with us and thanks for your review.
Thanks again for your time,
Millets Customer Care Team
Josh was very helpful and patient…
Josh was very helpful and patient whilst we chose some new boots. Very friendly service.
8 september 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Josh gave us great advice about walking…
Josh gave us great advice about walking shoes and took his time to help us fully. Good store with plenty of options for cost and quality
8 september 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Ruby provided great service
Ruby had lots of patience, with all the different styles of walking boots that we tried. She provided helpful advice.
7 september 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.