The staff at the Southend on Sea, Essex store were fantastic at helping me and my son with our purchases. they spent time going through our various options on the items we needed. Then when they d... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Needed to return online purchase & exchange for different size. Phoned Millets Southend, they happily put the new size aside for me. All the staff were extremely friendly, helpful, efficient & had gr... Toon meer
Bedrijf heeft geantwoord
I ordered from online AND walked into my nearest store, both were very productive and I got most of what I needed each time. The staff are friendly and very helpful in the Southend store. Delivery too... Toon meer
Bedrijf heeft geantwoord
I haven’t received my purchase or a reply to an email I sent asking when I can expect it!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Southend
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
4/19 York Road, SS1 2BH, Southend, Verenigd Koninkrijk
- 01702 418316
4,9
Uitstekend
498 reviews
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Old Camper’s Review
I have been shopping at Millets in Southend for over sixty years. Today I bought a flask and a lamp, then as I have done repeatedly in the past looked for a small cooking shield but told you don’t stock them. I was prepared to go somewhere else. Your very pleasant lady assistant, I am sorry I did not ask her name , then checked to see if it could be ordered online, which it could, so she made the arrangements and I can expect it to be delivered to my home within a few days. It was such a small thing made into a very enjoyable experience Thank you Millets for the years of service you have given me, hope there still a few more to come.
29 mei 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Customer service was amazing
Customer service was amazing. Sarah was my assistant, and she couldn’t do more for me.
23 mei 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Fantastic
I shopped in the Southend store today for a rucksack and torch for my daughter. Sarah helped me with detailed information about the rucksacks available and got some down from the top display so I could choose one. It was a really great experience having someone help me who knew so much about the products and was so patient and friendly. Thank you so much!
22 mei 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Quick service and friendly staff
19 mei 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Brilliant service!
Brilliant service! Lisa was awesome. Very knowledgeable. Last minute trip to Asia and she really saved the day. Thank you!
16 mei 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
They had a good selection of shoes and…
They had a good selection of shoes and sandals so was able to buy the ones that I wanted. Saved me going to any other shops!
13 mei 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Amy was super knowledgeable
Amy was super knowledgeable. Will definitely shop there again!
12 mei 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great shopping experience
We needed some walking shoes and rucksack and we were able to get discounts on both. Very relaxed experience. Ruby served us and we had help from Josh too.
12 mei 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Best customer service
Best customer service. Noah very very helpful. Knowledgeable and answered all our questions very patient and helpful thank you
6 mei 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Great service & rangev
I needed new walking boots . Amy was very helpful giving really useful tips on lace tying and sizes .
Also bought sleeping bags .. Canada here we come.
Thanks Millets
4 mei 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Knowledgeable staff…
Amy was extremely helpful and knew the stock so I was able to make an expensive choice with confidence. Thank you.
27 april 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Amy was really helpful
Amy was really helpful, great pair of walking shoes.
27 april 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Fantastic customer service from Josh…
Fantastic customer service from Josh and Lisa
25 april 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Got everything we needed.Zoe who served…
Got everything we needed.Zoe who served us was absolutely brilliant! And provided fabulous advice.
20 april 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Absolutely lovely experience
Absolutely lovely experience, both Amy and Noah were amazing and gave really good advice as to what to get and were both life savers. Made everything easy and stress free.
20 april 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Great customer service by Sarah
Great customer service by Sarah. Great store with great value items.
17 april 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Stress free and easy
Stress free and easy thanks to Josh. Got what I needed for my big hike coming up. Great shop
16 april 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Millets Customer Care Team
Lovely people and really helpful
Lovely people and really helpful - very knowledgeable
12 april 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Sarah was super helpful and helped me…
Sarah was super helpful and helped me find the perfect shoe. Would totally recommend
10 april 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Amazing Josh great customer service
Amazing Josh great customer service
9 april 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
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