Millets - Southsea Reviews 

790
TrustScore 5 uit 5

5,0

5 Palmerston Road, PO5 3QQ Southsea, GB


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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

So useful to have a local shop with well informed staff. Not sure I want to be asked to donate to your chosen charity, why not have a info up on a board at the till and make it more voluntary

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Polite and efficient staff. Although they did not notice that they and a customer was taking up a lot of space and blocking the way.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were served by happy, extremely helpful yet not ‘pushy’ female staff. They were knowledgeable and had experience of the areas we needed help with (marine and safari trekking equipment). Millets had... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A very helpful young man working in the Southsea branch of Millets helped my daughter choose a backpack for travelling. He pointed out the features required for the type of trip my daughter planned, s... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Buitensportkleding- en uitrusting
  2. Activewear winkel
  3. Koffer- en tassenwinkel
  4. Kampeerwinkel

Over Millets - Southsea

Geschreven door het bedrijf

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contactgegevens

  • 5 Palmerston Road, PO5 3QQ, Southsea, Verenigd Koninkrijk

  • 02392 009461

5,0

Uitstekend

TrustScore 5 uit 5

790 reviews

5 sterren
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3 sterren
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5,0

Alle reviews

(790)

5.815 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Called into Southsea branch last…

Called into Southsea branch last Friday,served by Steve/Chris,very helpful,orded trousers to be delivered to home,turned up day,trousers fine,belt very cheap,great service in shop/warehouse.

29 april 2024
Logo Millets - Southsea

Antwoord van Millets - Southsea

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

First Class

Friendly, knowledgeable and helpful staff who showed me various options and pointed out alternatives in all price ranges. No pressure, just a great service.

28 april 2024
Review zonder uitnodiging
Logo Millets - Southsea

Antwoord van Millets - Southsea

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Thanks!

Thanks, guys, for your friendly help when I came in to buy some men’s walking trousers.

25 april 2024
Review zonder uitnodiging
Logo Millets - Southsea

Antwoord van Millets - Southsea

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Jim and Chris are both amazing

Jim and Chris were both immensely helpful today in helping me pick out a range of gear for a big hike I’m doing. They were both friendly and approachable and their help and advice are truly invaluable.

25 april 2024
Review zonder uitnodiging
Logo Millets - Southsea

Antwoord van Millets - Southsea

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Beoordeeld met 4 van de 5 sterren

The attentive response, Nadya was very helpful

The attentive response

23 april 2024
Review zonder uitnodiging
Logo Millets - Southsea

Antwoord van Millets - Southsea

Hi,

Thanks for your feedback.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Bought some walking boots

Bought some walking boots. Staff member was helpful, knowledgeable and friendly. Great to have a local outdoor shop and pleased to support them.

20 april 2024
Review zonder uitnodiging
Logo Millets - Southsea

Antwoord van Millets - Southsea

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Amazing service from Malachi

Helpful and well informed service from Malachi

20 april 2024
Review zonder uitnodiging
Logo Millets - Southsea

Antwoord van Millets - Southsea

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Good service, stocked what I needed

Went in for some Tech Wash to keep my waterproofs performing well. Realised I also wanted a new, portable first aid kit for my scout group. Needed no help with either of those things and the shop staff judged it pretty well, presenting in a way that was accessible without being intrusive or overbearing. Staff were happy to point me in the direction of the best prices and I left thinking it had been a positive experience. TBF I often use this branch and the branch in Fareham and both give me the same impression of a knowledgeable team who are genuinely interested in the products they sell.

18 april 2024
Review zonder uitnodiging
Logo Millets - Southsea

Antwoord van Millets - Southsea

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Friendly and knowledgeable

Friendly and knowledgeable

18 april 2024
Review zonder uitnodiging
Logo Millets - Southsea

Antwoord van Millets - Southsea

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

staff where very helpful…

The shop staff where very helpful,the item I asked for was not in stock however the assistant checked and ordered it on line for me and had it delivered to home brilliant very helpful

14 april 2024
Logo Millets - Southsea

Antwoord van Millets - Southsea

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Good customer service and product

Excellent customer service from Chris who had a great knowledge of boots and waterproof coats and the quality aspects of materials. Good discount in store. Friendly and helpful. I bought a pair of Brasher's Countryman, very good. In wet ground conditions I would recommend, before first use, a wet boot followed by leather spray treatment followed 24 hrs later with a light application of dubbin.

4 april 2024
Review zonder uitnodiging
Logo Millets - Southsea

Antwoord van Millets - Southsea

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Good customer experience

Good range of walking trousers i was looking for. Friendly chap advised about additional stock out the back. Left me to browse and provided the size i required when requsted. Very good service overall.

11 april 2024
Review zonder uitnodiging
Logo Millets - Southsea

Antwoord van Millets - Southsea

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great team.

I was really let down by Brasher online, who cancelled my order due to not having the stock, but they didn’t inform me. Really hard to get hold of them at all to rectify. However, called Millets and Chris was amazing, found what I needed, put them aside until I could get in and helped me loads in store. He really turned a rubbish day around, thank you Chris!

8 april 2024
Review zonder uitnodiging
Logo Millets - Southsea

Antwoord van Millets - Southsea

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

I've always been pleased with Millets. the…

I've always been pleased with the service at Millets in Southsea, and today was no exception. The chap who served was very helpful and answered all my questions and obviously knew the products well, as a result of which I bought a coat that I am more than satisfied with. Top marks,

8 april 2024
Review zonder uitnodiging
Logo Millets - Southsea

Antwoord van Millets - Southsea

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very helpful staff

3 april 2024
Review zonder uitnodiging
Logo Millets - Southsea

Antwoord van Millets - Southsea

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Staff went over and above

Staff went over and above.
I needed some gloves that were wind/ water protective - these are currently out of season. Nadys and Emily went out back and found a box of the old season products. They helped me search through the box until I found the perfect pair - I was so grateful they did this for me! Nadys approached me when I was looking confused searching for other products and offered for me to try the items on - thank you very much!

2 april 2024
Review zonder uitnodiging
Logo Millets - Southsea

Antwoord van Millets - Southsea

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

I’ve shopped at millers for years and…

I’ve shopped at millers for years and have also felt the staff are attentive, knowledgeable and offer good advice about products - excellent service

31 maart 2024
Review zonder uitnodiging
Logo Millets - Southsea

Antwoord van Millets - Southsea

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

The employee jack was hugely helpful in…

The employee jack was hugely helpful in helping my select my kit I needed for my trip. He was also very polite and also discussed the different options available.

26 maart 2024
Review zonder uitnodiging
Logo Millets - Southsea

Antwoord van Millets - Southsea

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great team who are always happy to…

Great team who are always happy to help. Bought some merino baselayera for an upcoming ski trip, they were a great price!

25 maart 2024
Review zonder uitnodiging
Logo Millets - Southsea

Antwoord van Millets - Southsea

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great service and helpful member of…

Great service and helpful member of staff - Emily.

25 maart 2024
Review zonder uitnodiging
Logo Millets - Southsea

Antwoord van Millets - Southsea

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

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