Mobilityscotlandltd Reviews 

From submitting a query to the stair lift being fitted the service was 1st class. Didn't feel Paul was doing a sales pitch, he was informative, honest and approachable. We got the stair lift fitted within a week which has helped hugely. Friendly and efficient service and I would highly recommend

Excellent service and stairlift was installed very quickly. My dad has a bad fall downstairs and this was essential. The whole process was quick and they gave us all a range of options. There was also was issue with one of the functions and the team came back out the next day.

Paul was honestly a wee gem. He put a stair lift in for my auntie and made the whole thing feel really personal! Super focused on her and the family, not just the job. The process was nice and quick once we made the purchase, no hassle at all.

But the best bit? Later that night my auntie couldn’t get it working and ended up phoning them around 8pm, and they picked up and talked her through it. Didn’t need to do that at all, but they did, and it meant the world to her.

Would totally recommend them — just genuinely lovely folk who care even after the job’s done.

Excellent service the team are helpful and professional even answering emails outside office hours. Had to order specialist chair for my mum who’s now in a care home. In all aspects they delivered great service including training and handover to care home staff also answering questions after delivery. Highly recommended.

Pierce was extremely helpful when my mum required a stairlift. It was a very small hallway with a radiator and switch box that another major supplier could not supply due to the small area. It has made a massive difference for my mum. A very professional,helpful and friendly company.

Once again good service. Just needed a heavy chair moving downstairs but they came a couple of days later and moved it without any fuss. Great help.

We were struggling to live well with dementia and mobility problems. Mobility Scotland gave us a quick,efficient and friendly service installing and maintaining a stairlift.

I visited the showroom in Kirkintilloch with my son and my parents. Billy was extremely patient and so welcoming to my parents who are 95 and 91. He showed us a stairlift and answered all our questions and allowed dad to try it out. At no point did we feel any pressure to make a decision that day.
A week later I phoned back to book a home visit Pierce came out and used our first names when he arrived. He was very helpful and explained how we would manage to fit the stairlift within a confined space.
On the day of installation, Robert and Kenny were very professional and left no mess at all. Kenny explained again the workings of the stairlift before they left.
Later in the afternoon Billy phoned to check that everything was fine and to let mum and dad know they could call the showroom if there was anything they needed. Pierce came back a few days later to check that mum and dad were happy and to answer any other questions.
Mobility Scotland looks after you and makes you feel welcome. They have solutions to help your mobility needs. I am most impressed with all the staff I have dealt with both in person and on the telephone.
Mum and dad have had the stairlift 6 weeks now and dad has gone from someone who originally did not want one to telling everyone that his electric chair is the best thing he has ever had.
It makes being independent and staying in their own home so much easier for mum and dad.
No regrets about this purchase and the service is first class.
Thank you so much.

This is an excellent company where nothing is ever too much trouble. They really do go above and beyond for all their customers. They are even great at helping "difficult" customers. I cannot recommend Billy and his team highly enough! Every product I have ever purchased has been VERY useful and they would never try to sell you something that's not right for you.

This company is my “go-to place” when I require anything to help with my disability and I have used them over many years.The reason for this is that they have always listened to my needs, assessed my suitability in relation to the product I’ve been interested in, have always met my needs and have gone above and beyond what can reasonably be expected of a company. They are family owned and recently when there was a manufacturing problem with the new stairlift I had got from them, father and son even came out after hours just before Christmas last year to assist me. They even brought a large box of chocolate biscuits!! Not many companies would have done that and I was very grateful. No matter whether you’re looking for a small item like a wheelchair bag, or a larger item like a wheelchair I cannot recommend this company enough .

Billy and the team were fantastic with my sister when she went to store in Kirkintilloch to buy a new bed. He helped her choose according to her needs.
They came and installed it and even delivered her previous bed to another address for someone who needed it. All part of the service in this instance, unfortunately my sister is in hospital and Billy is going to revisit to help her familiarise with the working of the new bed and make sure she is comfortable with it.
This is the second time in a few months we have experience excellent service having ordered a recliner chair for her. Again delivered, set up and demonstrated to my sister the workings of it.
Thanks again for your kindness and time.

Very professional, knowledgeable friendly staff. Timescales accurate, stairlift perfect.

Billy peurce and Laurence were great so nice and friendly a d very helpfully would recommend them all the time

The service and knowledge was second to none
Great local company but travels the length and breadth of the country to give excellent service
I would highly recommend the team and all staff

I had a fantastic experience with Mobility Scotland in Kirkintilloch. The staff are incredibly knowledgeable and take the time to make you feel completely at ease. They’re genuinely friendly and approachable, and you never feel rushed or pressured.

What really stood out was how carefully they helped me understand my options so I could make the right decision about the product that suited me best. Their guidance made the whole process simple and stress‑free.

Highly recommended for anyone looking for expert advice and outstanding customer care.

I organised a stairlift for my mother, Billy and Pierce were absolutely brilliant, could not be more impressed by the service, from start to finish. Mobility Scotland being a family business shows much more care and consideration than one of the multi nationals. Billy's priority was helping my mum, which he did in a professional and patient manor. Would highly recommend this company.

I needed a chairlift fitted for my elderly mother and called a few companies. I decided to go with Mobility Scotland to fit the chairlift. The service Mobility Scotland provided from start to finish was exceptional and above and beyond what I was expecting. Everything was done quickly and Mobility Scotland staff who came to fit the chairlift were very respectful of my mother and her property. The relationship with Mobility Scotland has continued as I decided to arrange an additional package of servicing for the chair over the next two years.I would not have done this if I hadn’t been very impressed by their service. I can’t recommend this company highly enough. If you’re looking for old fashioned reliable service and excellent prices, this company needs to be at the top of your list.

Our family has been a customer of Mobility Scotland for over three years, supporting my 92-year-old mother-in-law, who lives with us and uses the equipment we’ve purchased.
During this time, we’ve invested in a wheelchair, a rise-and-recline chair, a stairlift, and most recently, an adjustable bed. From our very first interaction, the team at Mobility Scotland have been outstanding, consistently delivering excellent customer service and genuine care.
As my mother-in-law’s mobility needs evolved, Billy and his team were always our first point of contact for guidance and support. We relied on their expertise to enhance her day-to-day comfort and independence, and they have never let us down.
What truly sets them apart is their integrity — we never felt pressured into buying products. Instead, they focused entirely on what was best suited to her needs, ensuring every recommendation made a meaningful difference.
Their after sales service has been of the highest order.
We have complete trust in Billy and his team, and that trust continues to this day. I would wholeheartedly recommend Mobility Scotland to anyone looking for compassionate, professional support to improve the quality of life for a loved one.

I have nothing but praise for Mobility Scotland, fronted by Billy and his team.
We purchased a stairlift for my elderly mother in 2023 and from the initial visit to installation, we knew that we were in good hands.
I live 400 miles away from my mother so I needed to feel confident in the product and after-care package. I am happy to report that this is the case. Of course with any piece of machinery, there will be issues but Billy has always provided the necessary support by responding to calls (even at 2200!!), talking me calmly through hitches and providing engineer support if and when necessary.
Mobility Scotland is selling products that, if we are honest, no one wants to have to buy. So when you make the decision to purchase, you have to be certain that the product and after-care service is second to none. This is what you will get with the company.
I have no hesitation in recommending Mobility Scotland. You will receive a personal and highly professional service.