I saw a few of my neighbors had mod light sconce on their house and was immediate drawn to the modern look of their products. THey truly are a game changer and instantly modernized our exterior wall a... Toon meer
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I purchased 6 Haylen Dimmable lights for the exterior of my home in 2022 when it was being remodeled. I am now severely regretting that decision. The lights have not held up to the SoCal weather an... Toon meer
Bedrijf heeft geantwoord
This company has one of the best customer support, hands down. They are very friendly, knowledgeable and they follow through with their promises. Our order also came in 3 days which is very fast compa... Toon meer
Bedrijf heeft geantwoord
We had our electrician come in and installed the new alabaster chandelier we bought from mod lighting, just WOW. Even the electricians kept complimenting the lights, the build, the quality, the packag... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Get inspired and elevate your home with our modern light fixtures! Visit us at www.mod-lighting.com
Contactgegevens
2251 Constitution Ave, 14760, Olean, Verenigde Staten
- +1 8889884317
- info@mod-lighting.com
- www.mod-lighting.com
4,2
Goed
222 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van MOD LIGHTING
Hi Sean,
Thank you for your kind words. We’re glad to hear you’re happy with both the product and the service.
It’s great to hear that both our service and the product stood out to you. At MOD LIGHTING, we aim to deliver not only modern, high-quality lighting but also a smooth and reliable experience every step of the way.
Thanks again for choosing MOD LIGHTING, Sean. We’re always here if you need anything. ✨
- Team MOD
I purchased 5 lights from MOD
I purchased 5 lights from MOD, Great looking light however we had a few issues. MOD customer services were good & the issues have now been resolved.
20 maart 2026
Review zonder uitnodiging
Antwoord van MOD LIGHTING
Hi Thuy,
Thank you for your feedback and for choosing MOD LIGHTING. We’re glad to hear you love the look of your lights and that our customer service team was able to support you in resolving the issues.
At MOD LIGHTING, we’re committed to not only delivering modern, beautifully designed fixtures but also ensuring that any concerns are handled promptly and with care. It means a lot to know we were able to turn your experience around.
We truly appreciate your support, Thuy. If you ever need anything in the future, our team is always here to help. ✨
- Team MOD
Once the outdoor lights were installed
Once the outdoor lights were installed, our exterior instantly looked more updated and stylish.
2 februari 2026
Review zonder uitnodiging
Antwoord van MOD LIGHTING
Hi Ryan,
Thank you for sharing your feedback! It’s great to hear that once the outdoor lights were installed, your home’s exterior immediately looked more updated and stylish.
At MOD LIGHTING, we focus on creating modern, thoughtfully designed fixtures that help homeowners elevate their spaces and enhance curb appeal. Knowing our lighting made such a visible difference to your home means a lot to our team.
Thank you for choosing MOD LIGHTING, Ryan. If you ever need anything or plan to add more lighting in the future, we’re always here to help. ✨
- Team MOD
Amazing smart home feature
The smart lights are so cool! We are in love with our haylen lights. I love their app - you can control, dim, set timer on your phone.
13 februari 2026
Review zonder uitnodiging
Antwoord van MOD LIGHTING
Hi Rodney,
Thank you for sharing your experience! We’re so glad to hear you’re loving your Haylen lights and enjoying the smart features. Being able to control the brightness, set timers, and manage everything from your phone is exactly the kind of convenience we aim to bring into modern homes.
At MOD LIGHTING, we focus on combining contemporary design with smart technology so homeowners can easily personalize their lighting while elevating their space. It’s wonderful to know the app and features are making your experience even better.
Thank you for choosing MOD LIGHTING, Rodney. If you ever need anything, our team is always here to help. ✨
- Team MOD
We will definitely come back for more
This company has one of the best customer support, hands down. They are very friendly, knowledgeable and they follow through with their promises. Our order also came in 3 days which is very fast compared to other stores we buy lights from.
13 februari 2026
Review zonder uitnodiging
Antwoord van MOD LIGHTING
Hi Jaslyn,
Thank you so much for your kind words. It means a lot to hear that our customer support team made such a positive impression and that your order arrived quickly.
At MOD LIGHTING, we work hard to provide not only modern, high-quality lighting but also a reliable and supportive experience from start to finish. Knowing that our team’s friendliness, knowledge, and follow-through stood out to you truly means a lot to us.
We appreciate your trust in MOD LIGHTING and look forward to helping you with more lighting for your space in the future. ✨
- Team MOD
6 outdoor Haylen lights, 3yrs old, look horrible
I purchased 6 Haylen Dimmable lights for the exterior of my home in 2022 when it was being remodeled. I am now severely regretting that decision. The lights have not held up to the SoCal weather and sun at all. The only nice thing - they still turn on. The bad thing - they look horrible and I now need to replace them. I would not recommend Mod Lighting for anyone thinking about outdoor lights.
If I could attach before and after pictures to illustrate the issue(s), I would.
2 april 2025
Review zonder uitnodiging
Antwoord van MOD LIGHTING
Hi Jesse,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience with the Haylen lights, especially after having them installed during your remodel. We understand how frustrating it must be to see the fixtures not holding up the way you expected.
Since 2022, the Haylen lights have gone through significant improvements based on customer feedback, and we have also introduced newer versions, including smart lighting options. Our team is continuously working to improve our products and overall experience for our customers.
We would really appreciate the chance to review your case and see how we can help. Could you please share your order number with us so our team can look into the details and work on a resolution for you? Once we have that information, we’ll be happy to take a closer look and assist you further.
We look forward to hearing from you.
- Team MOD
Made a big difference to home
I saw a few of my neighbors had mod light sconce on their house and was immediate drawn to the modern look of their products. THey truly are a game changer and instantly modernized our exterior wall and improved our curb appeal.
14 februari 2026
Review zonder uitnodiging
Antwoord van MOD LIGHTING
Hi Darien,
Thank you for sharing your experience! It’s wonderful to hear that our sconces caught your attention in your neighborhood and that they made such a noticeable difference to your home.
At MOD LIGHTING, we focus on creating modern, thoughtfully designed fixtures that help homeowners elevate their spaces with a clean and contemporary look. Knowing the sconces instantly modernized your exterior and improved your curb appeal means a lot to our team.
Thank you for choosing MOD LIGHTING. If you ever need anything or plan to add more lighting in the future, we’re always here to help. ✨
- Team MOD
A seamless experience
We don’t often write reviews, but this one is well deserved. Our clients consistently rave about these lights.
4 februari 2026
Review zonder uitnodiging
Antwoord van MOD LIGHTING
Hi Norah,
Thank you for taking the time to share this, especially since you don’t often write reviews. That truly means a lot to us.
At MOD LIGHTING, our goal is to provide not only modern, design-forward lighting but also a seamless experience from selection to installation. Hearing that your clients consistently rave about the lights is incredibly rewarding and reinforces why we do what we do.
We genuinely appreciate your trust in MOD LIGHTING and your continued support. If there is ever anything we can assist you or your clients with, our team is always here to help. ✨
- Team MOD
Convenient and fun to use
The smart lighting features so useful and easy to use, the app makes it so easy to adjust brightness and control everything right from our phones.
6 februari 2026
Review zonder uitnodiging
Antwoord van MOD LIGHTING
Hi Ellie,
Thank you so much! We’re so happy to hear you’re enjoying the smart features and finding the app convenient and fun to use.
At MOD LIGHTING, we design our fixtures to combine modern style with innovative technology, making it simple to personalize your space and control your lighting with ease. It’s wonderful to know the brightness adjustments and mobile controls are making everyday use effortless for you.
We truly appreciate you choosing MOD LIGHTING. If you ever need assistance or have questions, our team is always here to help. Enjoy your beautifully lit space! ✨
- Team MOD
Antwoord van MOD LIGHTING
Thank you so much, Parmjit! We’re so happy to hear you love the lights. ✨
At MOD LIGHTING, we’re passionate about creating modern designs that elevate everyday spaces while keeping installation simple and the experience seamless. Knowing our lighting has made an impact in your home truly means a lot to us.
Thank you for choosing MOD LIGHTING, and please don’t hesitate to reach out if you ever need anything. Enjoy your beautiful space!
- Team MOD
Best products the right decision I made…
Best products the right decision I made to buy from mod lighting all my is mod lighting
14 februari 2026
Review zonder uitnodiging
Antwoord van MOD LIGHTING
Hi Malek,
Thank you so much for your kind words! We’re truly grateful you chose MOD LIGHTING and that our products have been part of your space.
From the very beginning, our goal has been to create lighting that blends modern design, reliable quality, and thoughtful craftsmanship, all while putting our customers first. Hearing that you’re happy with your decision means a lot to our entire team.
Thank you again for your trust and support. We’re always here if you need anything along the way.
- Team MOD
Quality product
15 januari 2026
Antwoord van MOD LIGHTING
Hi Daniel,
Thank you so much for the kind words, Daniel. We truly appreciate you taking the time to share your experience.
At MOD LIGHTING, we’re committed to delivering thoughtfully designed, high-quality lighting that we’re proud to stand behind. Hearing that our product met your expectations means a lot to our team, especially as we continue to grow and serve customers around the world.
Thanks again for your support. We’re glad to have you as part of the MOD LIGHTING community.
- Team MOD
We have ordered some lights at a…
We have ordered some lights at a significant value that we also paid for express delivery. These were ordered over 4 weeks ago now. We have been back and forth trying to get an asset for this but still waiting. We have now received an email stating they were being returned as the address label is incorrect or they couldn’t find the address. These service has been dreadful and the information we have been receiving has been poor. Don’t think I would order for them again.
9 januari 2026
Review zonder uitnodiging
Antwoord van MOD LIGHTING
Hi Duncan,
Thank you for sharing this with us. We are really sorry to hear about your experience, especially given the time sensitivity and the express delivery you selected. This is certainly not the level of service we aim to provide.
If you are referring to order 670293, we have checked the tracking details and it shows the following update: “The company or receiver name is incorrect. This will delay delivery. We’re attempting to update this information. The package will be returned to the sender.”
Our support team has been trying to reach you to confirm the correct delivery details so we can resolve this with the carrier as quickly as possible. We will continue reaching out, but please note that the shipment was sent to the exact address and recipient information provided at checkout.
Once we receive the correct details from you, we will be able to advise on the next steps and work toward a resolution. We appreciate your cooperation and look forward to getting this sorted out for you.
- Team MOD
Cheap lamps for china.
Cheap lamps from china.
Very hard to assemble.
Poor quality, will not last long.
6 augustus 2025
Review zonder uitnodiging
Antwoord van MOD LIGHTING
Hi Bianka,
Thank you for your feedback. We are sorry to hear that this was your impression and that the product did not meet your expectations.
We would like to look into this further, but we are currently unable to locate an order under the email address and phone number provided with the review. To help us investigate and assist you properly, could you please share your order number?
At MOD LIGHTING, we stand behind our products and are committed to resolving concerns when given the opportunity. Once we have your order details, our team will be happy to review your case and reach out to you directly.
- Team MOD
Nice looking light, excellent customer support
Updated review (8 drop Indra Light):
I originally gave 2 stars based on my concerns explained below. I must say I am impressed by how quickly and approporiately Mod Lighting dealt with my complaint. This shows that this vendor truely cares about customer satisfaction and hence they deserve 5 star. I suggest other customers carefully consider their lumens requirement to ensure a good fit to purpose. I also suggest Mod Lighting to double check the illuminence of their product to be 100% sure the specification is accurate. It may be accurate already, but worth double checking.
Original review:
Bought 8 drops Indra light. Spent quite some amount of money to install it. It looks very nice but despite being 40W it barely has as much light as a 10W bulb. Contacted customer service. Fast response. However they say this light is designed to have diffuse light. I understand it but this light does not generate 40W. Not even 10W. Without diffusers you can easily look directly into LED chips without discomfort whilst each drop should be 5W. I have a PhD in photonics so I know a thing or two about photons. I then opened the light again and measured the power going into each drop (electrical power is current multiplied by voltage) and it is roughly 1.1W instead of 5W!
They closed my ticket as they think there is no issue with the light.
Also the website states that the LEDs inside the light are changeable. They technically are but that requires soldering and ordering a 3 chip LED PCB. It is not something you can buy off the shelf. So if any of the lights is damaged then you cannot change it easily. Given that this is an expensive light, customers should know.
I gave 2 star because of misleading information about the illuminance and LED replacabilty.
#664878
17 december 2025
Review zonder uitnodiging
Antwoord van MOD LIGHTING
Hi Ardalan,
Thank you for taking the time to update your review and for sharing such thoughtful, detailed feedback.
We truly appreciate your giving us the opportunity to address your concerns, and we are grateful for your recognition of our customer support team. At MOD LIGHTING, customer satisfaction is a core priority, and we take feedback like yours seriously as it helps us continue to improve both our products and the way we communicate specifications.
Your notes regarding lumen requirements and illuminance are well taken. We agree that understanding the intended application and light output is essential when selecting a fixture, especially for design-driven pieces like the Indra collection, which is engineered to provide ambient, diffused illumination rather than high-output task lighting. We also appreciate your suggestion to re-review and validate specifications to ensure clarity and accuracy for future customers.
Thank you again for your professionalism, your patience, and for updating your review. If you ever need assistance with future projects or have questions about product suitability, our team is always here to help.
- Team MOD
Beautiful lights and amazing people…
Beautiful lights and amazing people work at Mod Lighting. We have recommended this company to many of our friends and family!
19 november 2025
Review zonder uitnodiging
Antwoord van MOD LIGHTING
Hi Derrick,
Thank you so much for the wonderful feedback. It truly means a lot to us. We put great care into designing modern, standout fixtures and backing them with a customer experience that reflects our values of reliability, transparency, and genuine support.
Our team works globally to bring high-quality lighting to homes around the world, so hearing that you’ve recommended us to friends and family is one of the best compliments we can receive.
We’re grateful for your trust and excited to continue being part of your lighting projects. If you ever need anything, we’re always here to help.
- Team MOD
Amazing Experience From Start to Finish
I had to leave a review because my experience with MOD LIGHTING has been genuinely outstanding. The shipping was incredibly fast, the quality of the products is excellent, and the entire process was smooth from the start. The instructions were clear, installation was easy, and customer support was amazing every time I reached out. I already purchased multiple lights for different rooms and I’m planning to buy more because everything has been top tier.
10 april 2025
Review zonder uitnodiging
Antwoord van MOD LIGHTING
Hi Aldin,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that everything from shipping to installation went smoothly and that you are enjoying the quality of your new fixtures.
At MOD LIGHTING, we strive to bring modern, innovative lighting to homes around the world, and it means a lot knowing that our products have elevated multiple rooms in your space. Our team puts a strong focus on thoughtful design, reliable craftsmanship, and responsive customer care, so your feedback truly reflects what we work hard to deliver every day.
We are excited to be part of your home’s transformation and cannot wait to help you with your next lighting project. Thank you again for choosing MOD LIGHTING.
- Team MOD
Read reviews and check consistency of problems people encounter
I ordered 9 door stops to the tune of £402 on the 24th November 2025. I was sent an estimated delivery date of the 1st December 2025. I have called the company based in USA twice. The last call last week, I was told that the item had arrived at Hong Kong. I chased up with UPS today and I was told that the item was still in Hong Kong. They cannot give me a delivery date as the item is not in the UK. Please, DO NOT buy from this company. They are a rogue business. Listen to the negative reviews you read Im sure they've paid people to wrote positive review. I sent a message to them that I want to cancel my order. I am going to follow this up and will feedback. Daylight Robbery!
After chasing up yesterday, 8th December 2025 (after this trust pilot review), they finally sent a proper update. UPS delivered the package this morning, Tuesday 9th December 2025.. The expectation is that you don't advise a customer of a delivery date of the 1st December when you know it may take longer.
Using UPS is also causing your company significant problems with delivery. You will seriously need to reconsider the courier you use as this is also impacting on the amount of negative reviews you are getting.
It is a shame that it takes trust pilot reviews to get you responding to customers. It shouldn't be the case. Your response after the trust pilot review was great as you sought to rectify the problem.
I will update my review from 1 star to 3 star. The communication remains poor and they need to stick to what they say (integrity)
8 december 2025
Review zonder uitnodiging
Antwoord van MOD LIGHTING
Hi Gianluca,
Thank you for sharing your feedback, and I’m truly sorry to hear about the frustration this experience has caused.
Upon checking, your order was placed on November 24, 2025. For the Rivo Door Stop, our website states a shipping time of 9–14 days, and as outlined in our Shipping Policy, all orders are processed within 2–4 business days. Shipping can also move a bit slower during holidays and Black Friday due to global carrier delays.
Your order is currently in transit and is now in Germany, making its way to the UK. Please also note that MOD LIGHTING operates warehouses in both the USA and Asia, and we are in the process of opening our UK warehouse to provide faster and smoother service for our European customers.
No worries — one of our Senior Support Specialists will personally reach out to you to help resolve this issue and make sure you’re fully taken care of.
We appreciate your patience, and we’re here to assist you every step of the way.
- Team MOD
Love our lights from mod
We dont usually like to leave reviews but felt compelled to do because our clients absolutely love mod lights. We have finished several projects now with their projects and the entire process is very smooth and their products never disappoint!
9 november 2025
Review zonder uitnodiging
Antwoord van MOD LIGHTING
Hello Claire,
Thank you so much for taking the time to share this feedback — especially since you don’t usually leave reviews. It truly means a lot to us.
We’re thrilled to hear that both you and your clients love the lights. Delivering a smooth, reliable experience is something we work hard to uphold, from design to packaging to after-sales support. Our team is dedicated to creating modern, thoughtfully crafted lighting that elevates every project, so knowing that our products have consistently met your expectations across multiple installations is incredibly rewarding.
We’re grateful to be part of your design work and can’t wait to support many more beautiful projects ahead!
- Team MOD
Lots of compliments
We had our electrician come in and installed the new alabaster chandelier we bought from mod lighting, just WOW. Even the electricians kept complimenting the lights, the build, the quality, the packaging and the overall experience. They said it is almost the highest quality they have seen in the market after many years of being in the space. Now i want to add the sconces and pendant too in the same collection. I hope mod introduces more options in the future too!
29 november 2025
Review zonder uitnodiging
Antwoord van MOD LIGHTING
Hi Zayden,
Thank you so much for sharing this wonderful experience! We are absolutely thrilled to hear how much you and even your electricians loved your alabaster chandelier. Hearing that they praised the build, quality, and packaging truly means a lot to our team.
At MOD LIGHTING, we design our collections with a focus on craftsmanship, premium materials, and thoughtful details, so it is incredibly rewarding to know that it shows in both the product and the overall experience. We love that you are considering adding more pieces from the same collection, and your note about introducing more options is very much appreciated.
We look forward to helping you create an even more beautiful space with your future selections.
- Team MOD
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