Modern Line Furniture Reviews 

As I ordered the furnitures for my Club I need to communicate with different people from customer service team. Mark, and Will were there to help with a few issues. I got one table with significant scratch. Of course, we were frustrating, but they ship me another top for free next week and let me keep the damaged one. I wish other suppliers can do the same and not ask to ship damaged items back

I recently opened a tanning salon and were looking for specific chairs in the color I needed to match my decor. I found this company on line and they ship me a first sample of their chair and when i approve the sample and placed an order for 30 of them they shipped them right away and credit me for the sample and shipping I paid. I really think it was a very good way of showing that they value their customers

Great experience with Modernline.I spend a lot of money for my new restaurant.Customer service is outstanding.Will definitely be back.

I bought sectional sofa from Modern Line Furniture in March 2016. They told me that they don't have it that China has to build it. Finally in June 2016 I got it by August 2017 sectional complete ripped on both seats by stitches. I contacted the company in October 2017. They told me that it's been more then 1 year I don't have warranty and that I have to pay for repairs I agree. But I didn't have money I said I can only do it in March 2018. So a week before March I was trying to contact them. They were ignoring me. Until I posted negative comment on Google. The called me back right away and threaten me. Really threatening wow what kind of low trash company are they. Telling me how they don't care about anything that I should just throw the sofas away. Do not shop here stay away from this trash store. I will throw the sofas away for sure. But before I'll do that I'll make sure I'll get my money back for the trash I paid them.

Don’t ever buy from this company unless you see the product yourself . Thor shade list has nothing o do with the actual color of the furniture and when you ask about sample of the color they say they don’t have it . I received my 7 chairs and were different color that what I expected I sent them a message to exchange or return “ their policy says return accepted within 30 days “ someone called Robert replied to my email and said it’s not possible to exchange and was saying BS stuff about how great their product is and I am going to love it !!!! The worse coustomer service ever !!

Mark B. our service representative was great and we love the furniture that was delivered.

THE STAFF AT MODERN LINE FURNITURE WERE VERY HELPFUL DURING MY ORDER PROCESS WITH THEM. THE SALES PERSON WAS VERY EDUCATED ON THE QUALITY OF FURNITURE I NEEDED AND INSURED HE WOULD CHOOSE QUALITY AND COLOR THAT I WOULD BE PLEASED WITH AND HE DID. I APPRECIATE THEY TOLD ME IT WOULD TAKE 8 TO 10 WEEKS INSTEAD OF GIVING ME A FALSE EXPECTATION BUT IT WAS TRULY WORTH THE WAIT. AND INSIDE DELIVERY WENT SMOOTH I HEARD NO COMPLAINTS ABOUT THE STEPS. I WOULD DEFINITELY ORDER AGAIN

Great experience, very helpful customer service.

I hadn't ever ordered from this company, but the experience was great! My furniture arrived in a timely manner, well packaged and without damage. It's beautiful and appears to be durable which is important in a school library. I misplaced a package of bolts, but company sent a replacement right away. Thank you. I will recommend this company to others.

Last year a bought a living room set and I love it they were fast delivery and they were exactly what I want it.thanks a lot...

Great service from the minute I entered the showroom to the minute I received the furniture everyone was helpful and attentive. The quality of the for furniture surpass my expectations. Can't wait to start having BBQ this summer to show it off!

Courteous and helpful staff, wide range of furnitures... truly a great experience.

I had a fantastic experience! The customer service rep that helped me was awesome. When I received the items, 2 of my case zippers were broken, however, within 4 days of calling and letting them know, I had new ones. Very professional. I would buy from here again in a second!

Just hard to put legs together, but other than that everything is fine.

Been nuying furniture for my bars here for ages. Quick delivery and great prices.

If you're looking for gorgeous furniture no one else will have this is the place to go.

I saw some furniture online that I loved. I was skeptical from ordering online without seeing the furniture. I had the pleasure of working with Mark Bernadskiy and he was the BEST. He answered all of my questions and very informative. He responded quickly to any email I sent him.. the online process was very smooth and just excited to receive my new furniture

The kitchen nook was very disappointing. The backs of the chairs do not lineup. They are all different heights. Also the seating level is very low. Good only if you are a second-grader. I feel like I'm practically sitting on the floor. I will be letting other people know about your product.

To follow up with my last comment, my concern about the height of the dining set was adressed quickly. This set was not meant to be used as a kitchennook. This furniture was meant for livingroom or bar- room use, this I did not know. The director of operations explained this to me and offered to send me (at no expense) legs that would bring this set up to the height appropriatte for a dining room. I am now a very happy girl and cant wait to show my new kitchen off. With a little manipulation the backs of my chairs also match up as well.

Multiple couches were ordered for our customer waiting area on Mon Feb 9th and they were delivered by Wed Feb 11th. They are exactly the look we were going for. They are comfortable, stylish and very well constructed.

The purchasing experience and shipping was good. I had to contact service once and they were very friendly and helpful. Shipping arrived on time and without any problems. Once everything was out of the package and assembeled I was a bit dissapointed with the quality of the product. $850 for a coffee table is something I would consider on the higher tier, but the glass is thin and the foundation flimsy.