We've used Mortgage Medics on two separate occasions and honestly can't recommend them highly enough. Their attention to detail when handling complex mortgage scenarios has been brilliant. They know e... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Sam, Lucy and the whole team at Mortgage Medics are so thoughtful about what I needed, and worked really hard to figure that out in the current financial climate they did some magic, and found what I... Toon meer
Bedrijf heeft geantwoord
Mortgage Medics have arranged multiple mortgages (residential and buy to let) for me over the years. Gareth, Toby and the wider team go the extra mile to identify the best products given your situat... Toon meer
Bedrijf heeft geantwoord
Fabulous service from Gemma, she made everything so simple and straightforward and made sure we had all the information we needed to make a decision. Would highly recommend as she makes everything so... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Hypotheekmakelaar
- Financieringsmakelaar
- Financieel adviseur
- Verzekeringsmakelaar
- Tussenpersoon voor levensverzekeringen
- Vastgoedinvesteerder
Geschreven door het bedrijf
Independent, whole of market mortgage & insurance advice with offices in Brighton, Hove & Woking. Passionate about great advice and helping you save time & money,
Free Initial Consultation
Geschreven door het bedrijf
- We won't charge to help you understand your options
- Hoping to get on the property ladder or starting to explore your remortgage options? Talk to us and we'll help you understand what's possible. Then it's up to you whether you want to engage our paid services.
Contactgegevens
BN3 5SF, Brighton, Hove & Woking, Verenigd Koninkrijk
- 01273329509
- hello@mortgage-medics.com
- www.mortgage-medics.com
We stayed with our current mortgage…
We stayed with our current mortgage provider. Which is free. But we still had to pay you for the privilege.
15 mei 2026
Antwoord van Mortgage Medics
Hi John. Thanks for taking the time to leave a review. Feedback like this is really important to us. I’ve reviewed your file and spoken with your adviser Harvey to understand what happened with your recent remortgage review.
I can see that Harvey reviewed the whole of the market and presented you with options from your current lender as well as the best deals from other lenders. Having not had a response from you after a couple of weeks he then contacted you to let you know that lenders were increasing interest rates due to knock on effects from the conflict in the Middle East.
Due to the difference between your current lender and the best deals elsewhere being marginal, and the time pressure, you asked us to secure the deal with your current lender. Harvey spoke with you after normal working hours to confirm the product and secured this for you before it was withdrawn.
As a result, you secured a deal which will save you more than £1,200 over the next 2 years compared to the higher rate that would have applied had the deadline been missed. Rates are currently around 1% higher than the deal you secured, so acting when we did was certainly the right thing to do.
During March we saw lenders increasing rates on a daily basis and unprecedented demand to secure new deals for clients. We reached out proactively to many clients including yourself to do everything we could to avoid you missing withdrawal deadlines and ending up with a more expensive mortgage product. As a result we had to streamline our processes to manage the volume of work and I appreciate that may have made you feel as though you were being rushed into a decision.
I’m sorry if you felt rushed or if the wider context of what was happening with interest rates wasn’t clearly explained. However we were acting in your best interests at all times and Harvey clearly stated that the product could be changed or cancelled if you changed your mind and better rates became available.
I hope this summary helps you feel that the fee you paid us was worthwhile and we did more than simply retain you with your existing lender. We value your business and hope you will engage with us again when your current deal ends.
If you’d like to have a conversation about your experience please don’t hesitate to reach out to me directly on 01273878761 or sam@mortgage-medics.com
- Sam Murphy, Managing Director
Very speedy
Very speedy. Toby and Gareth always available to give us updates. Always on the look out for a better deal to help us in the long run. We are super appreciative of mortgage medics! Thank you
8 mei 2026
Antwoord van Mortgage Medics
Thank you so much for the lovely feedback! I’m delighted to hear that Gareth and Toby kept you well-informed and were able to secure a better deal for your long-term benefit.
We really pride ourselves on being proactive for our clients, so your appreciation means a lot to the whole team.
We look forward to looking after you again in the future.
Sam Murphy - Managing Director
Mortgage Medics are awesome
Sam, Lucy and the whole team at Mortgage Medics are so thoughtful about what I needed, and worked really hard to figure that out in the current financial climate they did some magic, and found what I needed. Its so much appreciated. Thank you folks. Highly recommend.
21 januari 2026
Review zonder uitnodiging
Antwoord van Mortgage Medics
Thank you so much for the lovely review! I’m delighted we could work some "magic" for you and find exactly what you needed, especially in the current climate.
It means a lot to hear that you felt so well-supported by us and the rest of the team. We really appreciate the recommendation and your kind words!
Sam Murphy - Managing Director
Fabulous service from Gemma
Fabulous service from Gemma, she made everything so simple and straightforward and made sure we had all the information we needed to make a decision. Would highly recommend as she makes everything so easy and you feel so supported during the process.
5 mei 2026
Antwoord van Mortgage Medics
Thank you for the lovely feedback! I’m so pleased to hear that Gemma made the process feel simple and that you felt so well-supported throughout.
Providing that clarity and peace of mind is exactly what we aim for. We really appreciate the recommendation and look forward to working with you again soon!
Sam Murphy - Managing Director
Third time using Mortgage Medics and a…
Third time using Mortgage Medics and a brilliant experience as ever. All sorted remotely and quickly just as rates were changing. Thanks Gareth!
8 mei 2026
Antwoord van Mortgage Medics
Thank you for the fantastic feedback! I’m so pleased Gareth could get everything sorted for you quickly, especially with rates moving as they were.
Returning to us for a third time is a huge compliment. We really value the trust you place in us and look forward to working with you again in the future!
Sam Murphy - Managing Director
Will and Andrea were fantastic…
Will and Andrea were fantastic throughout the entire process. They were knowledgeable, efficient, and always keen to support, making everything feel smooth and straightforward while ensuring the right mortgage was secured. Their communication was excellent, they worked proactively to keep things moving, and they were an absolute pleasure to work with from start to finish.
27 april 2026
Review zonder uitnodiging
Antwoord van Mortgage Medics
Thank you for the lovely feedback! I’m so pleased to hear that Will and Andrea made the process feel smooth and straightforward for you.
It’s great to know their proactive approach and support helped secure the right mortgage. It was a pleasure working with you and we look forward to looking after you again in the future.
Sam Murphy - Managing Director
Ella and Andrea where super helpful…
Ella and Andrea where super helpful talking us through every step of the process and explaining everything we needed to know so we could make an informed decision while buying our first property.
1 mei 2026
Review zonder uitnodiging
Antwoord van Mortgage Medics
Thank you for the lovely feedback! I’m so pleased to hear that Ella and Andrea were able to guide you through each step and help you feel confident in your decisions as first-time buyers.
We look forward to looking after you again in the future and wish you all the best in your new home!
Sam Murphy - Managing Director
Will and the team were great at…
Will and the team were great at explaining our remortgage options. He was knowledgeable friendly and impartial so we could decide the best way forward for us. Excellent service.
15 maart 2026
Review zonder uitnodiging
Antwoord van Mortgage Medics
Thank you for the fantastic feedback! I’m so pleased Will and the team provided the knowledgeable, impartial advice we aim for.
We really appreciate your recommendation and look forward to working with you again soon!
Sam Murphy - Managing Director
Antwoord van Mortgage Medics
Thank you for the fantastic feedback! I’m so pleased Gareth and the team secured a great rate for you.
We really appreciate your recommendation and look forward to working with you again soon!
Sam Murphy - Managing Director
Fantastic Advisors
We've used Mortgage Medics on two separate occasions and honestly can't recommend them highly enough. Their attention to detail when handling complex mortgage scenarios has been brilliant. They know exactly how to approach every situation and lay out all the available options clearly. Won't be using another advisor. Simply the best.
29 april 2026
Antwoord van Mortgage Medics
Thank you for the fantastic feedback! I’m so pleased to hear that we’ve been able to help you navigate those complex scenarios and provide the clarity we aim for.
Providing clear options and expert attention to detail is exactly what we strive for, especially when things aren't straightforward. We really appreciate your recommendation and look forward to working with you again soon!
Sam Murphy - Managing Director
Mortgage Medics have arranged multiple…
Mortgage Medics have arranged multiple mortgages (residential and buy to let) for me over the years. Gareth, Toby and the wider team go the extra mile to identify the best products given your situation and ensure the process is as smooth as possible. I would highly recommend using this broker.
5 mei 2026
Review zonder uitnodiging
Antwoord van Mortgage Medics
Hi Christine,
Thank you for the fantastic feedback! We really value your continued loyalty over the years, and I’m so pleased to hear that Gareth, Toby, and the team have consistently looked after you.
Identifying the right products and making the process smooth is exactly what we aim for. We really appreciate the recommendation and look forward to working with you again soon!
Sam Murphy - Managing Director
Mortgage Medics were amazing
Mortgage Medics were amazing; so helpful, knowledgeable, and efficient. Gareth and Toby looked after us and were brilliant. Will definitely use them again.
9 januari 2026
Review zonder uitnodiging
Antwoord van Mortgage Medics
Thank you for the fantastic feedback! I’m so pleased Gareth and Toby provided the knowledgeable and efficient service we aim for.
We really appreciate your recommendation and look forward to working with you again soon!
Sam Murphy - Managing Director
Gareth did a Re-Mortgage for me in…
Gareth did a Re-Mortgage for me in January in 2026, he initiated the process well in advance, kept an eye on the ever changing rates and just made the process effortless for me. Great service, would recommend.
29 april 2026
Antwoord van Mortgage Medics
Thank you for your great feedback! We’re so pleased to hear Gareth made the remortgage process smooth and stress-free for you. Keeping ahead of the changes and making things effortless is exactly what we aim for.
We really appreciate your recommendation and look forward to working with you again soon!
Sam Murphy - Managing Director
Antwoord van Mortgage Medics
Hi Bill,
Thank you so much for your kind words! We’re really glad you felt well looked after—that’s exactly what we aim for.
Sam Murphy - Managing Director
Everything was good!
Everything was good! The professional knowledge and expertise, the customer service..
If I could give 6 stars, I would!
27 april 2026
Antwoord van Mortgage Medics
Thank you so much for your kind words! We really appreciate you taking the time to share your experience. It means a lot to know that our expertise and customer service made such a positive impact.
We look forward to working with you again in the future.
– Sam Murphy, Managing Director
She went above and beyond…
We had a very difficult experience trying to purchase a property, and unfortunately the process did not go as planned. The one real bright spot throughout it all was Gemma Green at Mortgage Medics.
Gemma was warm, genuine, calm, honest, and always quick to reply. She never felt pushy or transactional — she felt like someone who genuinely cared and truly wanted to help us.
She was constantly trying to find solutions, always responsive, and kept doing everything she could to move things forward, even when things became very difficult near the end. She went above and beyond and was the one person in the whole process who felt consistently competent and reliable.
We are really grateful for all her help, and I would absolutely use Gemma again for future mortgages.
24 april 2026
Review zonder uitnodiging
Antwoord van Mortgage Medics
Hi Gary,
Thank you so much for taking the time to share this. We’re really sorry the purchase didn’t go the way we all hoped—I know how difficult that experience can be.
We truly appreciate your kind words and your trust in us. It’s been a pleasure working with you throughout.
We look forward to working with you again in the future.
Sam Murphy – Managing Director
William is great and made the daunting…
William is great and made the daunting prospect of buying my first home seem so much easier than I had always thought it would be. Just wish I had got in contact years ago! Thanks William!
1 april 2026
Review zonder uitnodiging
Antwoord van Mortgage Medics
Thank you for your lovely review — it’s greatly appreciated.
I’m delighted to hear that William was able to make the process of buying your first home feel much more straightforward and less daunting. It’s exactly what we aim to do, so it’s great to know that came across.
Wishing you all the very best in your new home, and we look forward to helping you again in the future.
– Sam Murphy, Managing Director
Look no further for your mortgage advisors
We were recommended to work with Sam Murphy from Mortgage Medics - and we are very glad that we did so! We found it easy to trust Sam quickly, who was kind, knowledgeable, professional and very easy to work with throughout the process of buying our first home. We cannot recommend Sam and Lucy from Mortgage Medics enough - look no further for your mortgage advisor team!
10 april 2026
Antwoord van Mortgage Medics
Thank you so much for your lovely review — it’s greatly appreciated.
I’m delighted to hear that you found the process smooth and that you felt able to place your trust in us so quickly. Buying your first home is a huge milestone, so it’s great to know we could support you through it in a way that felt clear and reassuring.
We wish you all the very best in your new home.
– Sam Murphy, Managing Director
Antwoord van Mortgage Medics
Thank you for your kind review — we really appreciate it.
I’m pleased to hear that Ella and the team were able to help and support you throughout.
We look forward to working with you again in the future.
– Sam Murphy, Managing Director
Happy customer
What can i say, Ella and Andrea provided an amazing service from start to finish. Everything was responded to promptly, friendly and a successful outcome. Happy customer!!
7 april 2026
Antwoord van Mortgage Medics
Thank you so much for your wonderful review!
We are delighted that Ella and Andrea provided such a prompt and friendly service leading to a successful outcome. We love hearing from a Happy Customer and truly appreciate you taking the time to share your feedback.
We look forward to working with you again in the future!
– Sam Murphy, Managing Director
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