Motor Angel Reviews 

Excellent really fantastic service, super happy! They went the extra mile to be helpful and sort out the problem. Would recommend in a heartbeat to anyone.

Honest fast and efficient respectful service at all times.

You promised my car will be repaired some day. This not happened and i was waiting 4 days

Eventually resolve Thanks to Angela

It took 7 days to book my car in after I was told it would take 4, I had email confirmation of the date and then two days later I had another email with a changed booking date, no verbal confirmation. Booked into a non specialist garage. One fault was found, an electrical fault. I was told this part wasn't covered even though I have gold cover where electric are covered. So now the car is stuck in a non specialist garage not of my choice, not working and with no second opinion.

This issue has now been resolved so I have upgraded the rating to 3 stars.

Very quick and efficient. Only slight issue is you can't get hold of anyone on a Sunday.

Turned out to be useless in the end, a complete waste of money, parts that were apparently covered under warranty weren't..so a car bought and after 3 months un-useable, with a £5k repair bill I cant afford.

To be specific, the mechatronic began to fail. Then, the small washer connecting the driveshafts bolts went through the gearbox casing...so I'm left with a goosed auto with a hole in the gearbox.

The clutch was changed not long before I bought it, and they kept having me ring that company, but they aren't anything to do with me!!!

I have all the paperwork from the warranty and from the sale of the car, and the garages diagnosis. A friend who is a solicitor has been through everything and agrees they didn't cover the items as promised, so I will go down this route now. Shocking.

Motor angel - waste of money, typical warranty company that at the sniff of an expensive claim, they teflon shoulder to the next person and run a mile.

Excellent service from start to finish from motoreasy
First time using this company.
Very efficient, car collected and delivered back the same day I was also kept well informed by email and phone.
Amazing company made the whole process totally stress free!
I would highly recommend.

The product seems comprehensive I guess it's only when I need to use it I will find out how comprehensive
I had a few concerns that were dealt with by Dane who listened to my concerns and dealt with them

From my experience of dealing with many call centres - MOT Angel / Motor Easy have by far the best trained, capable and positive people I have spoken with. They understood my problem, acted upon it quickly, no fuss or constant telephone calls, got the fault on my car fixed within two days. really exceptional levels of service.

Excellent advisor/manager dane helpd a great deal and handeled my repair swiftly really happy

Raj was very helpful when he sold me the extended warranty and Dane, the nice South African was very helpful and efficient.

Professional service, well organised, quick and hussle free. Adam from customer service I was dealing with over the phone was very friendly and helpful, patient enough to explain full process of repair to me (woman knowing nothing about cars). In general positive feeling with the service and with the company.

Very professional, personal experience! Top notch customer service. Will be recommending to everyone I know!

Dane looks after his customers and is a credit to the organisation.

Initial contact with Vanessa to arrange the warranty. ... excellent.
Contact with Dane Walters regarding health check booking and contact afterwards pursuing documentation. .... excellent service again! !!!!!

Easy to arrange repairs, however, garage I was sent to was impossible to reach via public transport, luckily my step-dad was around to help.

Very helpful. Good positive attitude

Dane was extremely personal and supportive during and following our discussion. He had followed up on my query and updated me with a quick turn around. I'm pleasantly surprised with the level of customer service received today as I was anticipating an ongoing battle. Thanks, Dane!

I received a professional and efficient service