I recently bought Toyota RAV4 from…
I recently bought Toyota RAV4 from Motoreltd and was told before purchasing that it had a full service history.After the purchase ,I checked the service history and found that the most recent service record was not available.When I contacted the company about this,they confirmed that the latest history was not available.
Since buying the car,we have also experienced several issues.The left hand headlight stopped working, When we spoke to the company they said it is not covered by the warranty ( we found the light was not working on our way back) and the forward-facing camera has malfunctioned. Before we went to buy the car, we asked if there are any issues. but they said no.When we went their they simply mentioned about this malfunction and reduced some amount of money saying it is a simple work.
We now having to contact different garages to investigate and sort out these problems,which has involved waiting for appointments and dealing with unexpected inconvenience.
Buying a car should give you peace of mind,but unfortunately this experience has caused us a lot of stress and uncertainty. We specifically relied on being told that the car had a full service history when making our decision to purchase.
I am really disappointed with the experience and would strongly recommend that anyone considering buying a car from Motorexe Ltd please think thousands of times. I don’t want anyone to have that horrible experience.
Now they do not answer phone calls or do not reply emails. Very unprofessional.








