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Motor Source Group Reviews 

1.385
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Well Coordinated from the beginning, each person to there own job, as a customer being guided through the purchasing of a vehicle with good advice and guidance. Sam gave me initial information and gu... Toon meer

Beoordeeld met 5 van de 5 sterren

We ere looking for a new electric car and my wife being a retired teacher qualified for a substantial discount. Dave was really helpful and we have ended up ordering a Renault Scenic E tech. The whole... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was extremely pleased dealing with the Motor Source Group. They were very courteous and helpful and answered all my questions. Their communications either by phone or email were very prompt and reas... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely 5 star recommendations from picking a new car and upgrades to placing the order. Any questions asked were answered or they found out the answer for you in a timely manner. Couldn’t recommen... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Audi-dealer
  4. BMW-dealer
  5. Ford-dealer
  6. Toyota-dealer
  7. Volkswagen-dealer

Geschreven door het bedrijf

Motor Source Group offers a unique new car programme with exclusive discounts for Emergency Services personnel, including Police, Prison, Fire Service and NHS staff, and also Armed Forces personnel and Teachers. Full range of makes and models available, including Audi, BMW, Volkswagen, Ford, Toyota, and so many more. UK nationwide, UK mainland, delivery available too.


Contactgegevens

Promotion box for Motor Source Group

Save thousands off your new car

New car discounts if you work in the Blue Light community!

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

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4,9

Alle reviews

(1.385)

160 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

First class

First class, efficient, professional quick and helpful service.

1 september 2026
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Antwoord van Motor Source Group

Thank you for your fantastic review! We’re so pleased to hear you received a first-class, efficient and professional service.

Beoordeeld met 5 van de 5 sterren

First class service received

The process from the initial enquiry to placing the order was seamless and handled by expert staff who were obviously very knowledgeable and experienced. I would recommend the company to my colleagues.

2 september 2026
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Antwoord van Motor Source Group

Thank you Richard for your kind words, the team will be happy to hear they were knowledgeable and handled your enquiry seamlessly. Thank you for your recommendation and for choosing Motor Source Group.

Beoordeeld met 4 van de 5 sterren

Quick and efficient service.

Quick and efficient service.
Staff helpful and knowledgeable.

25 augustus 2026
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Antwoord van Motor Source Group

It's great to hear your experience was helpful, knowledgeable and you had a quick efficient service.

Thank you for choosing Motor Source Group.

Beoordeeld met 5 van de 5 sterren

Your ideal car, from a reputable dealer at an amazing price

This was my first significant purchase using the Blue Light Card scheme, and I was initially sceptical because the offer seemed almost too good to be true. After extensive research and checking reviews, I was reassured by the company's long trading history, transparency, and positive reputation.

Before committing, we carefully reviewed the terms and conditions and raised several queries. The staff were patient, open, and provided clear, verifiable answers to every question, which gave us confidence in the process.

Thanks to the Blue Light discount, I've been able to order a car I've wanted for years, built to my exact specification and at a price that would normally have been beyond my reach. The ordering process differs from buying through a traditional dealer, but the delivery timescales and terms were explained clearly throughout.

While the terms and conditions could perhaps be refined in places, none of our concerns ultimately proved to be an issue. Overall, the advantages far outweighed any reservations, and my experience has been extremely positive.

If you're considering using this service, don't assume they only offer stock vehicles. In many cases, you can order exactly what you want to your own specification. Genuine opportunities to make savings like this are rare, and I'm glad I decided to take the plunge.

27 augustus 2026
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Antwoord van Motor Source Group

Thank you for your feedback Simon, its lovely to hear you was able to purchase the car you wanted and with the specification you wanted. The team will be pleased to hear they helped with all the questions and reservations you had with our processes.

We thank you for your thoughts, feelings and how you felt your experience has gone so far. Our team are here for you if you have any other questions in the meantime and thanks for choosing Motor Source Group.

Beoordeeld met 5 van de 5 sterren

Helpful and informative

Helpful, informative and pleasant to deal with and no pushy sales practices.

24 augustus 2026
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Antwoord van Motor Source Group

Thank you for your review Geoff, it's great to hear you found your experience to be pleasant and helpful. Thank you for choosing Motor Source Group.

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly, efficient and always helpful. Proper customer service

21 augustus 2026
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Antwoord van Motor Source Group

Thank you so much for your fantastic feedback! We’re delighted to hear that you found our team friendly, efficient and helpful. Providing a great customer service experience is really important to us, so it’s wonderful to know this came across. Thank you for choosing us! 😊

Beoordeeld met 5 van de 5 sterren

So simple

So simple, identified what I wanted and you gave me the proce for it significantly less than dealer.

21 augustus 2026
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Antwoord van Motor Source Group

Thank you for your fantastic feedback! We’re delighted to hear how simple and straightforward you found the process. It’s great to know we were able to find exactly what you wanted and offer it at a significantly lower price than the dealer. Thank you for choosing Motor Source Group.

Beoordeeld met 5 van de 5 sterren

Julian is wonderful

Julian - he is wonderful

20 augustus 2026
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Antwoord van Motor Source Group

Thank you for leaving your review, Julian will be pleased he helped you with your enquiry.

Beoordeeld met 5 van de 5 sterren

Very impressed with the level of…

Very impressed with the level of customer support and service throughout from enquiry to purchase

18 augustus 2026
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Antwoord van Motor Source Group

Thank you John for leaving your review, it's great to hear you are pleased with the level of customer support and service you have received throughout your enquiry. Thank you for choosing Motor Source Group.

Beoordeeld met 5 van de 5 sterren

No problems at all

No problems at all. I was a little sceptical about the discount at first, but it was completely genuine. I received a call from Julian, who explained everything clearly and answered all my questions. He then sent me an order form with all the details for me to check over. Everything was exactly as expected, so I decided to go ahead and order the car. I’m now just waiting for delivery, but so far the whole process has been smooth and straightforward. Very happy with the service so far!

14 augustus 2026
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Antwoord van Motor Source Group

Thank you for taking the time to leave such a detailed review. We’re delighted to hear that Julian was able to explain everything clearly, answer your questions and give you complete confidence in the discount and ordering process.

We understand that a great deal can sometimes seem too good to be true, so it’s fantastic to hear that everything was genuine and exactly as expected. We’re pleased the process has been smooth and straightforward so far, and we hope you enjoy your new car once it arrives!

Thank you for choosing Motor Source Group, and we really appreciate your kind feedback.

Beoordeeld met 5 van de 5 sterren

Knowledgable and friendly staff who…

Knowledgable and friendly staff who always responded quickly to queries. The exact vehicle wanted was sourced quickly

11 augustus 2026
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Antwoord van Motor Source Group

Thank you for taking time to share your review and lovely feedback for our team, we really appreciate this and are so pleased to help with your new car.

Beoordeeld met 5 van de 5 sterren

The offered car and price was as…

The offered car and price was as advertised with no strings.

The seller was knowledgeable and easy to work with, no problems, everything sorted smoothly.

13 augustus 2026
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Antwoord van Motor Source Group

Thank you for your fantastic review! t’s great hear how our team made the whole process smooth and hassle-free for you, and thank you for highlighting how our advertised prices are upfront and honest. We really appreciate your feedback and your choosing us!

Beoordeeld met 5 van de 5 sterren

Very helpful and quick responses from…

Very helpful and quick responses from Dave which made the whole process of buying my new car a great experience.

12 augustus 2026
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Antwoord van Motor Source Group

Thank you for your kind words, Dave will be happy to hear his hard work and quick responses helped you when purchasing a car through him. We are glad you had a great experience throughout the whole process. Thank you for choosing Motor Source Group.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Motor Source Group

Thank you for sharing your 5 stars and review so far Mr Shore.

Our delivery team will continue to keep you updated and we look forward to delivering your new car too. Any questions at all in the meantime, just let us know.

Thank you for choosing Motor Source Group!

Beoordeeld met 5 van de 5 sterren

Ordering a new car with Motor Source Group

This review relates to the early stages of ordering a car through Motor Source Group (MSG). I have not used MSG before, so it was a whole new experience to buy a car in this way. During my initial phone call, the process was explained and I was made to feel comfortable before being passed on to the Sales Advisor, Lewis Chapman. He was extremely personable and it was an absolute pleasure to speak with him. Lewis was careful to ensure that the specification of the car I wanted was noted before making enquires in their pool of dealerships. As there was nothing available, Lewis took my order and submitted it to the manufacturer and allocated a named delivery contact who will contact me in due course. In summary, buying a car through MSG makes huge savings compared to going through retail garages, the process as outlined to me is simple and the support particularly from Lewis is nothing short of First Class. As I said at the beginning, it only the start of the process, but I am most impressed.

7 augustus 2026
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Antwoord van Motor Source Group

Thank you for sharing your thoughts, Lewis will be pleased to hear he helped you with your purchase. It's great to hear the process was explained to you and you were able to take advantage of the amazing discounts available to you.
We take pride in offering careful yet informative information to our customers to make sure they get the right car for them. Thank you for your review and we are here as we wait for your car to be delivered.

Beoordeeld met 5 van de 5 sterren

Great service

The communications with Stephen and Lyndsy has been great. They both were fantastic in answering all questions. Just hoping to get the car soon 🤔
Best wishes

4 augustus 2026
Review zonder uitnodiging
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Antwoord van Motor Source Group

Thank you for sharing your review Rajesh, this is lovely to hear, particularly for Stephen and Lyndsey. They will continue to keep you updated and we look forward to the delivery of your new car too.

Thank you for choosing Motor Source Group!

Beoordeeld met 5 van de 5 sterren

As per my previous dealings with…

As per my previous dealings with Julian, extremely helpful and friendly ….. not to mention the discount I got on a new Audi Q7.

4 augustus 2026
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Antwoord van Motor Source Group

Thank you Anthony - we are so pleased to welcome you back and arrange your new Q7 for you - what a great car! Big thank you from Julian too.

Beoordeeld met 5 van de 5 sterren

Good service

All my enquries were dealt with quickly. I was given information by the handler, that they did not need to give me, and indeed it may have put me off, but it was good customer service and honest.
I now await delivery of the vehicle

30 juli 2026
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Antwoord van Motor Source Group

Thank you for sharing your experience so far Mr Beaman, we really appreciate this and are pleased to hear how you have been supported throughout your enquiries.

Our delivery team will continue to keep you updated as your order progresses and we look forward to the delivery of your new car too.

From all of our team, thank you for choosing Motor Source Group!

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