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Motor Source Group Reviews 

1.392
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Well Coordinated from the beginning, each person to there own job, as a customer being guided through the purchasing of a vehicle with good advice and guidance. Sam gave me initial information and gu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Stephen was extremely helpful in the ordering process and gave full information about the buying process and contact that would be made prior to delivery. Thank you. Ian.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We ere looking for a new electric car and my wife being a retired teacher qualified for a substantial discount. Dave was really helpful and we have ended up ordering a Renault Scenic E tech. The whole... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was extremely pleased dealing with the Motor Source Group. They were very courteous and helpful and answered all my questions. Their communications either by phone or email were very prompt and reas... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Audi-dealer
  4. BMW-dealer
  5. Ford-dealer
  6. Toyota-dealer
  7. Volkswagen-dealer

Geschreven door het bedrijf

Motor Source Group offers a unique new car programme with exclusive discounts for Emergency Services personnel, including Police, Prison, Fire Service and NHS staff, and also Armed Forces personnel and Teachers. Full range of makes and models available, including Audi, BMW, Volkswagen, Ford, Toyota, and so many more. UK nationwide, UK mainland, delivery available too.


Contactgegevens

Promotion box for Motor Source Group

Save thousands off your new car

New car discounts if you work in the Blue Light community!

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,9

Alle reviews

(1.392)

169 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

No hard sell

No hard sell. Lewis was very knowledgeable and answered all my queries. A pleasure to do business with.

14 november 2025
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Antwoord van Motor Source Group

Thank you Roy, this is lovely to hear and we know Lewis will be grateful for your comments too. Thank you for choosing Motor Source Group!

Beoordeeld met 5 van de 5 sterren

Communication excellent so far now…

Communication excellent so far now waiting delivery

13 november 2025
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Antwoord van Motor Source Group

Thank you for sharing your review David and we're so pleased to help with your new car. Our delivery team will keep you updated as your order progresses and we look forward to the delivery of your new car too.

Thank you for choosing Motor Source Group!

Beoordeeld met 5 van de 5 sterren

Very attentive service making us…

Very attentive service making us confident buying a new vehicle

12 november 2025
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Antwoord van Motor Source Group

Thank you Laurence, this is lovely to hear and we're so please we could help. Thank you for choosing Motor Source Group.

Beoordeeld met 5 van de 5 sterren

I was very wary and suspicious

I was very wary and suspicious of purchasing a car from Motor Source as it seemed to good to be true. I left my review untill after delivery. The order process was easy. I waited several months and the car was delived on a low loader. The car was undamaged and the specifications as ordered. The car was delived from Leeds to north scotland and arrived during the morning with great communication from the delivery driver. I'm unsure why there was 14 miles on the clock and only 1 mile of petrol in the tank. I would have appreciated a little more communication from Motor Source at times but they always replied to emails and were easy to contact by phone. All things considered they did really well and I would certainly use them again. Great service and great value for money.

10 november 2025
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Antwoord van Motor Source Group

Thank you so much for taking time to come back and share your review Mr Smith, we really appreciate this.

It's great to hear how easy you found our order process and delivery of your new car. 14 miles on the clock is very low, unfortunately it is impossible to deliver a new car without any mileage on at all due to inspections and tests it would go through and also moving it to facilitate delivery to you too. We are however speaking to the delivery supplier regarding fuel though as we would also expect more than 1 mile.

We're so pleased we could help you with your new car and from all of our team, thank you for choosing Motor Source Group.

Beoordeeld met 5 van de 5 sterren

Purchasing a new car ...Stephen took me…

Purchasing a new car ...Stephen took me through the whole process. There was good communication from the start 👏
Delivery of car should be around January 2026 which is fine.
All email of paperwork arrived same day ...just have to wait on the car .

5 november 2025
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Antwoord van Motor Source Group

Thank you for sharing your review Mr Rutherford, this is great to hear and Stephen is really pleased to be able to help you.

Our delivery team will continue to keep you updated and we look forward to the delivery of your new car too.

Thank you for choosing Motor Source Group!

Beoordeeld met 5 van de 5 sterren

Great Experience So Far….

I was a bit worried about buying a new car in this way but so far the experience has been faultless. Dave has been very patient as I changed my mind from one model to the next!! Everything has been explained clearly and no sales pressure whatsoever. Order now confirmed and I’ve been handed over to Claire for the delivery side of things. Again she has been very clear with what happens next. Just a waiting game now!

4 november 2025
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Antwoord van Motor Source Group

Thank you James. We really do understand the worries around buying a car this way and are so pleased to hear how Dave alleviated those fears for you and made everything clear without pressure for you. Claire will continue to keep you updated and we look forward to the delivery of your new car too.

Thank you for choosing Motor Source Group!

Beoordeeld met 5 van de 5 sterren

Pain free experience throughout

From the first enquiry, Motor Source Group made the new car buying experience as trouble free as possible. They supported and guided me throughout until the delivery of my new car and then followed up to make sure everything was satisfactory. Special mention to Lewis and Amy for their help throughout.

10 oktober 2025
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Antwoord van Motor Source Group

Thank you for taking time to share your review Mrs Smith, especially with lovely feedback for Lewis and Amy - they will be really pleased to hear this.

From all of our team, thank you for choosing Motor Source Group for your new car!

Beoordeeld met 5 van de 5 sterren

Motor Source Group leasing experience…

The process to lease the car was easy and all members of staff that I had contact with were pleasant, helpful and knowledgeable.

31 oktober 2025
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Antwoord van Motor Source Group

Thank you Jonathan. It's great to hear how easy you found everything and that our team have supported you throughout. We're so pleased to be able to help you and thank you for choosing Motor Source Group!

Beoordeeld met 4 van de 5 sterren

Stephen was great really friendly not…

Stephen was great really friendly not at all pushy, explained the whole process clearly and helped with options to sell my car. If they had given me a better PX price I’d have given 5*

30 oktober 2025
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Antwoord van Motor Source Group

Thank you Jane, this is great to hear and Stephen is so happy to be able to help you with your new car. Thank you for choosing Motor Source Group!

Beoordeeld met 5 van de 5 sterren

The initial reception was very positive…

The initial reception was very positive and encouraging. Julian was very knowledgeable and able to give excellent guidance and support.

30 oktober 2025
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Antwoord van Motor Source Group

It's great to hear you received the guidance and support needed to make your new car purchase, we are sure Julian will be pleased with this. Thank you for choosing Motor Source Group.

Beoordeeld met 5 van de 5 sterren

Absolutely amazing!

Absolutely amazing!! Thank you Julian for your help and assistance. The buying process was smooth and straightforward. How I wish buying a new car is always this effortless. I will recommend Motor Source any time.

29 oktober 2025
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Antwoord van Motor Source Group

Thank you so much Madu, we really appreciate your comments and Julian loved hearing this too!

We're so pleased to be able to help with your new car and, from all of our team, thank you for choosing Motor Source Group and for your recommendation too!

Beoordeeld met 5 van de 5 sterren

Super company that looks after the customer..

As a retired police officer there really is no other place to get a good deal on a new car.
The staff are knowledgeable and make a real effort to put you in the right car.

brilliant!

23 oktober 2025
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Antwoord van Motor Source Group

This is excellent news and exactly the kind of feedback we love to hear! We take great pride in ensuring our customers find the right car for them without ever feeling pressured. While you wait for your new car to be built, our delivery team will be in touch soon and if you need anything in the meantime, don’t hesitate to reach out. Thank you for choosing Motor Source Group!

Beoordeeld met 5 van de 5 sterren

No hassle enquire

No hassle enquire
No pressure to buy
Helpful and friendly

24 oktober 2025
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Antwoord van Motor Source Group

Thank you Malcolm, this is great to hear and represents the service we aim to offer perfectly! We're so pleased to help you with your new car, and from all of our team, thank you for choosing Motor Source Group!

Beoordeeld met 5 van de 5 sterren

Just ordered a new car from Motor…

Just ordered a new car from Motor Source Group and what a great experience it was! Chris was a kind, caring and knowledgeable team member who helped me enormously, with his patience and professionalism. Thank you!

22 oktober 2025
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Antwoord van Motor Source Group

It's such a pleasure to hear you had a great experience. Chris will be happy that he helped you with your new vehicle purchase. Our delivery team will be in touch soon about the next stage but in the meantime you have Chris for any other questions. Thank you for choosing Motor Source Group.

Beoordeeld met 5 van de 5 sterren

Excellent support

Prompt, personal contact with speedy responses to all emails/phone calls. A seamless and very effective process.

22 oktober 2025
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Antwoord van Motor Source Group

That's what we love to hear! Thank you for sharing your experience and even more so for choosing Motor Source Group for your new car.

Beoordeeld met 5 van de 5 sterren

Great service.

Excellent service i dealt with Stephen everything explained to me by phone and emails price for new vehicle as on website now ordered.

16 oktober 2025
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Antwoord van Motor Source Group

Stephen will be pleased to hear he has helped you with purchasing your new car. Our delivery team will be in touch about the next steps soon. Thank you for choosing Motor Source Group!

Beoordeeld met 5 van de 5 sterren

Purchase of Ford Puma

From the first time I became aware of MSG and from my first contact I can't fault any of my dealings with the company. Stephen Freestone has been my main point of contact and he has been tremendous throughout the process. Very helpful, patient and happy to provide advice when needed. He has been a pleasure to work with and made the whole experience a pleasant one. Well done to him and he is undoubtedly a great asset and credit to MSG.

16 oktober 2025
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Antwoord van Motor Source Group

Thank you for such a lovely review Peter, we are sure Stephen will be pleased to hear he provided you a clear, easy process for purchasing your new car. Our delivery team will be in touch soon with your next steps. Thank you for choosing Motor Source Group.

Beoordeeld met 5 van de 5 sterren

Only at initial order stage but so far but great

Only at initial order stage but so far efficient and friendly. The price was very competitive.

15 oktober 2025
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Antwoord van Motor Source Group

This is great news, we are happy to hear you have found the initial stage easy and have been able to place your order. Our delivery team will be in touch soon to advise you on the next steps. Thank you for choosing Motor Source Group!

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