Multiverse Reviews 16

I rarely leave reviews, but I felt compelled to write this to warn others before they spend their hard-earned money here.

I initially spoke with Rob, who advised me on which course would be best for my situation. I was supposed to start earlier last month, but despite reaching out three separate times, I was never successfully enrolled onto the course.

Each time I contacted Rob, I was told he would follow up and confirm my place. That follow-up never happened. As a result, I’ve been left completely in the dark about whether I’m actually enrolled or not.

I’ve spent hours trying to get this sorted, and it has been extremely frustrating. It’s almost impossible to get hold of anyone, and the lack of communication and organisation has been incredibly poor.

Overall, the experience has been completely unacceptable and very disappointing. Based on my experience, I would strongly advise others to think carefully before signing up.

Awful experience, course didn’t start till January, their systems said it started in December meaning passive aggressive e-mails from “coaches” demanding to know why OTJ hours weren’t logged.
Tried explaining that you can’t log hours if the course hasn’t even begun!

Attended the first workshop and that’s when it dawned on me what absolute charlatans these are, soon as you ask any question they don’t like…..you are removed from the course and lose access to all your work with no return correspondence.

Introduction to course started in December but officially didn’t start actual ‘work’ until mid January. In the interim period, over 30 hours ‘off the job’ training was asked for. This consisted of random requirements e.g You tube sound bites, irrelevant news articles and other mostly pointless materials. Failure to do these extra hours resulted in threats of course removal.. it was the holiday season and hadn’t even properly kicked off yet!

The course itself consisted (so far) of what appears to be miscellaneous collections of other companies IP, confusing requirements and no real cohesion around course content or expected deadlines.

Most of what is being ‘taught’ here could easily be done in a one week course or tik tok video and at a better quality to boot.

Never again.

They lie about the start date then assign you hours of missed "On the Job" time. Falsely advertised, poor organisational start, the platform had all incorrect lesson dates compared to the ones the instructor was saying. Your learning group is around 50-60 people from all other businesses at a time, so far not a single lesson has gone smoothly because of questions being asked and everyone wanting to talk about their own set up, system or software.

They bombard you with emails or the web platform instant messaging, they care more about you registering "On the job" time spent related to course than actually giving you useful information about the course. Then threaten to kick you off the course if you haven't hit their expected target, we're in the 3rd week of January!

barely any guidance around when units should be completed by, but then when you're on a learning session they say it's not majorly important if you have or havent done them yet. We even had to ask when each projects due to be handed in by because they didnt publish project completion dates.

They're in it for the numbers, not the experience nor the content, they'd much rather you ask their AI everything than reach out to them.
so far i've learned more on Youtube and on my own than I have with them, wont be recommending them to anyone and the feedback to our business will be to remove them as an educational supplier.

I had some limited correspondence with multiverse about two years ago. Ended up deciding not to go with them as a provider. They've been badgering me ever since on my work email, linkedin and my private number, which I never game them. I've asked them to leave me alone but they will not do it. Really weird harassing practice, as if I'm going to sign my company up with anyone doing such things! Avoid and do not give them your details.

Overall average experience from apprenticeship.

AI generated videos are terrible and put you off. Putting this here so you can see.

I highly recommend Multiverse as a training provider. They offer excellent courses with in-depth learning opportunities. The coaches are particularly supportive and invested in helping you succeed throughout the programme. Al Angel and Dan Sahi have been especially helpful and made me feel more confident about passing the course!

Learning material and support at every point.

Really good opportunity offered by multiverse ! I enjoyed my experience and my coach Natasha was quite encouraging and supportive

Good coaches.
Good workshops.

Danyal Sahi helped me prepare before my EPA , by answering any questions and concerns I had . He was great support and encouragement me to be confident which resulted in me achieving a Distinction

The hiring team is all female. Not interested in your competence. Employment is dependent on how they "feel" about you.

No wonder these guys are the laughingstock of the apprentice training world. Whenever I mention them to recruiters the phrase I usually hear is "Impressive you got to interview. No other guy I know has."

Applied, sent in my video interview and was told they put all applications on hold until 2024! Recently came across one of their adverts urging people to apply so that clearly was a lie! Scammers. What was the point of putting me through all that work if I wasn’t going to get any feedback whatsoever. So dodgy. Please please please avoid.

Once you finish learning the ropes after joining, you will want to use that same rope to hang yourself due to toxic nature of the work environment

Sometimes decisions taken at senior management level are taken without input from those below to see how it would impact their day to day work

You have to explore what your boundaries are and then set them. Avoid saying yes to too many opportunities or risk become overworked without being compensated

During my time at Multiverse, I saw no end of bad hires, firings, promotions and "strategic" decisions. It became the norm to hear about company restructures whereby the same individuals would simply change titles and swap places like a ludicrous game of musical chairs. It's blindingly obvious the higher-ups just had to shuffle their friends around so to make everyone else feel like progress was being made.

Worst recruitment experience in my entire life. I was phone screened by Izzie Snowden and told that a follow up interview would be the next week, instead I was completely ghosted and ignored. It's quite simple, if the candidate is not a fit have the decency to inform them. Honestly, what a joke. I will never in my life promote your service or ever consider you as an employer.

Worst recruitment service, takes several hours to complete application and they never reply. Instead go to Arch apprenticeship, QA apprenticeships or just apply to local firms. Please don't waste your time here.