Music Matter Reviews 

7.020
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Superb advice about art dj pre amp, great communication and rapid delivery. Pre amp is ace and built like a tank and delivers in spades. Very punchy with sub bass speaker. Has a high lumen blue light... Toon meer

Beoordeeld met 5 van de 5 sterren

Best prices UK has to offer. Amazing customer service. I can't praise the team enough for helping me choose the right gear for my needsand making sure I was 100% happy with everything after it a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Music Matter gave excellent advice from the off, whether on what type of computer to pair with the MOTU 828 or on the specs and correct connections (ports, etc). Their after-sales support is also hel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Purchased a digital piano from them after compared the price and the stock availability with several suppliers. Easy to order online and the most impressed was the very fast next-day delivery.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Muziekwinkel
  2. Audiovisueel materiaal leverancier
  3. Dj-benodigdheden winkel
  4. Elektronicawinkel
  5. Hifi-winkel
  6. Muziekinstrumentenwinkel

Geschreven door het bedrijf

Music Matter is one of the UK's fastest growing online specialist stores where you can buy the latest professional music technology, recording and studio equipment, digital drum kits, DJ hardware, PA equipment and lots more besides. As UK authorised main dealers for all our stocked brands we have access to all the latest hardware & software from major music technology companies, supported by some of the best available specialist knowledge in the UK from our dedicated head office and retail store colleagues. With a strong focus solely in the music technology sector, we are sure we have the products and knowledge to support and assist beginner’s right through to high end touring musicians, producers and engineering professionals - We regularly supply some of the largest producers and artists in the UK, Europe and beyond. Why not come and visit us in store for one of the best music technology store experiences in the north of England! We are open Monday to Saturday and offer the rare opportunity of physically trying before you buy on over £150,000 worth of class leading equipment from leading brands like Yamaha, Roland, Alesis, Native Instruments, Adam Audio, Beyerdynamic, Focusrite, Rode, JBL, Mackie, Korg, Genelec, Audio Technica, Arturia, Allen & Heath, RME, Novation, Focal, Tascam, Bose, LD Systems, Denon, Studio Logic, IK Multimedia, MOTU, Rane, Neumann and many, many more. We are always happy to try and accommodate requests, so please contact us if there is a particular item you wish to try in person. If you order online from us we offer a class leading fast dispatch, often next day on instock items with our preferred delivery partner DPD allowing full tracking and peace of mind to know your parcel is the hands of the UK's number one for premium delivery.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(7.020)

6 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

As always first class service

As always first class service. Never let me down👍

8 mei 2025
Logo Music Matter

Antwoord van Music Matter

Hi Stephen, what about me goal is to never let a customer down and we really do try and live by this - it's great to know that it's been working out for you and we look forward to continuing to look after you in future!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Everything good

My first time using. Good price and delivered promptly and well packaged.
They also answered a query promptly.
I would use them again.

8 mei 2025
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Antwoord van Music Matter

Hey Nigel, glad to hear you're a first time shopper with us and the experience was a good one. We are always around to offer advice and support when required and if for any reason we are not the most competitive on something please reach out to us and feel free to give us a chance, we will always work hard to give our customers the best possible deal.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Got some great bargains

Got some great bargains - really cheap - and the delivery speed was top notch.

8 mei 2025
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Antwoord van Music Matter

Hey Simon, glad you come across our website and it's great to know that not just the price but also the quality of service and speed of delivery was absolutely on point - look forward to welcoming you back in the future!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Everything was amazing.

Music Matter had the best price for what I wanted so i bit the bullet.
I ordered my items at 2pm and the next day everything was here at 11am. All packed very well and clearly all official brand new merchandise.
Very happy with my purchase; I hope to shop here again!

8 mei 2025
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Antwoord van Music Matter

We always UK main dealers for any products that we sell. I like to think that as well as competitive pricing we also make sure every other point of the experience is efficient and easy. Next time you need something, please reach out to us. We'd love to help out!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Excellent company for all music tech

Great service, large product range, competitive pricing and fast delivery. I have used Music Matter for studio products a few times now with no problems whatsoever. I highly recommend them.

8 mei 2025
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Antwoord van Music Matter

Thanks Mr Turner, the amount of our customers that are retaining customer is really made us feel proud of what we achieve on a daily basis. We know everyone has a choice and we really appreciate that you keep choosing us!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Great products and quick delivery

Great products and quick delivery, was kept updated after ordering via email and the account area made it easy to track my order. Can't comment on customer helpline/service as my order went smoothly and I had no need to contact them. Great experience.

8 mei 2025
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Antwoord van Music Matter

Hi Lea, thanks for the honest and genuine feedback, take our word for it the customer service and Helpline is great but also it's equally pleasing to know there was absolutely no need for you to even have to reach out to us! If you ever need any advice before a purchase all our guys know what we sell & will happily offer any input and support.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

I bought a pair of T7 monitors and a…

I bought a pair of T7 monitors and a S10 sub.
Sounds awesome. only at low power as these are brand new bought them for my brother in-law 👍👍

8 mei 2025
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Antwoord van Music Matter

That's quite the set up that you've got there, David! The Adam monitors are one of our most popular products and in the combination that you have, an incredible sound stage! We really appreciate you giving us a chance and look forward to you and your brother being able to shop with us in future.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

A great deal on a great item and fast

A great deal on a great item and fast, hassle free delivery.

8 mei 2025
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Antwoord van Music Matter

Hey Paul, in a marketplace where there's hundreds of people really appreciate that you've given us an opportunity and it's great to know that it was a hassle free experience at a great price!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Very helpful customer service who…

Very helpful customer service who combined multiple orders for me to reduce shipping costs. New toys arrived the next day in perfect condition.

8 mei 2025
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Antwoord van Music Matter

Hi John, will always wait for customers to make things super easy while also offering the best possible value. Glad you're enjoying the new toys and you know where we are for next time!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Instantly resolved an issue

I am a first time customer with Music Matters.
I purchased a pair of headphones as a gift - which I thought were a great price, and there was lots of easy to follow info on the website about the product.
Delivery was very quick, which was great, however, the headphones unfortunately arrived with the box completely dented, ripped, and partially crushed.

I contacted customer service via their website, and within a couple of hours they called me, arranged an immediate replacement and provided me with a label to return the damaged parcel so that it didn't put me out of pocket.

The replacements arrived within 24 hours and they contacted me to make sure that they had arrived safely (and in-tact).

In all honesty I think the issue with the original delivery was with DPD, not with Music Matters, and the replacement headphones came with extra protection in the packaging, which was a thoughtful addition to the fantastic customer service they provided.

A big shout out to Jason and Richard for your collaboration on getting this sorted so quickly.

2 mei 2025
Review zonder uitnodiging
Logo Music Matter

Antwoord van Music Matter

Hi Elly,

Thanks for the review, we acknowledge DPD definitely dropped the ball (literally) on this one, and sometimes we simply cant help that, but glad the resolve was to your satisfaction! Its appreciated that you have allowed us to work with you to resolve it amicably as we never want anything to be a drama, but due to the volume of what we send, this kind of thing will very infrequently happen, we are just glad the team resolved it for you ASAP. Hopefully the recipient enjoys his (now perfect) birthday gift!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

First time ordering from Music Matter

First time ordering from Music Matter. The whole process was organised, informative and very professional at every step. I was kept fully informed of the status of my order right down to the delivery window on the day. Product arrived well packaged and box inside was in perfect condition. Very very pleased with the service overall. Will be purchasing again from here!

11 april 2025
Logo Music Matter

Antwoord van Music Matter

Thats a fantastic experience review for us David, thank you so much! We love hearing when people have had such a flawless friction free experience! We look forward to serving you in future.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Beyer DT770 Pro Headphones

Excellent headphones at a good price, timely delivery with a 1 hour delivery slot, which is really useful and convenient.
I have always had a really good experience buying from Music Matter, surely one of the best music retailers.
Many Thanks

11 april 2025
Logo Music Matter

Antwoord van Music Matter

We really glad that our one hour delivery window made things look easier for you and you've repeatedly had good experiences! We really appreciate your continued support.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Good quality

Quick delivery, headset works well, my daughter is very happy with it.
Headset is well made, comfortable, so far so good.

21 april 2025
Logo Music Matter

Antwoord van Music Matter

Hi Magdalena, great to hear that the headset is perfect for your daughter and comfortable, that's the most important thing! We are glad delivery was quick. And appreciate your business.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

What a fabulous first experience with Music Matter. This was a gift to a friend, and Julie deserves a special mention for her exceptional customer service skills in fulfilling the time-bound order. Although a required part wasn't in stock, Julie was on the manufacturer and provided frequent updates. Everything was delivered in time for the event, all because of her excellence. Julie, thank you for being so incredible. Music Matter is blessed to have you. I now know who to contact for any musical needs

10 april 2025
Review zonder uitnodiging
Logo Music Matter

Antwoord van Music Matter

Hi Vaughan, what fantastic feedback to get regarding our staff, in particular Julie! It's great to know that when it counted we were there for you and able to give you an exceptional level of service. We are really proud to do what we do and glad that you experienced the difference!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Quick delivery and the "Mackie Thrash…

Quick delivery and the "Mackie Thrash 212 (Pair) with Stands, Stands Bag & Cables" I ordered not only came in at the best price on the web but the product is fantastic and great value for money. Next day delivery was a welcome bonus and super service.

21 april 2025
Logo Music Matter

Antwoord van Music Matter

Hi Philip, thanks for noticing not just the quality of the price but the quality of the service that came with it! I'll thank the guys in dispatch and also thank you to you for your business!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, arrived at time stated, postage much cheaper than competitors.

21 april 2025
Logo Music Matter

Antwoord van Music Matter

Hi Mark, it's great to hear that you found our postage to be cheaper than our competitors and hopefully the product price to be very competitive as well! We do our best to keep things in order.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Great staff & great deal.

Knowledgeable staff, very helpful, highly recommended.

21 april 2025
Logo Music Matter

Antwoord van Music Matter

Hello Bernard, appreciate the kind comments reference our knowledgeable staff and it's great to know that you're able to recommend us!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Easy Transaction

Having decided what I wanted to buy I shopped around for the best price. Buying online from Music Matter was an easy transaction.

21 april 2025
Logo Music Matter

Antwoord van Music Matter

Hi James, we are glad you found us based on our pricing but also hope you appreciate the service - we certainly appreciate your order and would like to thank you!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Great presales advice

Great presales advice on choosing monitoring headphones. Gave advice based on our specific requirements and the kit we already had.

21 april 2025
Logo Music Matter

Antwoord van Music Matter

Hi Matthew glad we were able to give you some good advice on your new monitoring headphones - we take pride in knowing what we sell!

Thanks for choosing www.musicmatter.co.uk

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