MW Vehicle Contracts Reviews 

Very responsive on initial contact to change vehicle. Options were provided in a timely manner. Post ordering vehicle there should have been better comms to highlight the delays. But otherwise a positive experience.

Good trustworthy and reliable

It was a straight forward process and Joe Cuthbertson walked us through each step. The vans were brand new and exactly as specified, delivered quickly to the north of Scotland. Excellent pricing that couldn't be matched by local providers

Very easy process

Simple

Delivery included

Very happy

Very good price and easy to deal with.
Delivered on time as needed quickly

I bought van from MW Vehicle and unfortunately I was misleading by them. I asked them for the van and they confirm it's good as they did the service and delivered. They did but once it received, it was some cosmetic issues such as the wood inside and the where the keys all broke, I was advised that they will pay £100.00 towards fixing but they did not! Moreover and as they drives all the way it was more mileage and no much of fuel which lead to anti-pollution system issue 'DPF' issue I guess. As we bought it with warranty, I was advised to take it to one of their certified garages for diagnostic. Before I took it, I explain the issue to the warranty company and ai was advised to take it to Halfords, I paid £50.00 but Halfords did not realise this issue so I lost £50.00 and MW Vehicle did not help. Furthermore and per the warranty company, am not fit their terms and conditions as I do delivery for items and that is not covered so that is another mislead by MW Vehicle.

I spoke to Michael Christmas which he was trying to help and keep asking me to take it to other garage for another diagnostic but I did not as ai never get the £100.00 towards fixing the internal woods and the £50.00 for the diagnostic fees plus the warranty which not covering my type of business.

I will seek an advise from Trading Standards for the misleading and definitely won't recommend them although they been good before the purchasing.

Great service, vehicle exactly as described :)
Would 100% recommend

Always a pleasure to deal with David Ince
Very polite and professional and goes that extra mile for you, I’ve Been with MW Vehicles for over 20 years and wouldn’t go anywhere else.

David Ince is a credit to MW Vehicles

Use mw vehicles contracts
Good service, professional, friendly 👍

Great that the team kept me updated with the progress of renewing a car.

I've used MW vehicles for over 10 years and I really appreciate their hard work and knowledge. I've never had any problems from them and I recommend them to anyone that is looking for a new car.

Really happy with the service I received from MWVC. The communication was quick and effective and helped identify the best option for me without fuss. The deal I received was great and the process for ordering and receiving the car has been faultless. Would definitely use again,

They helped me source a new company vehicle, the process was simple and I believe they gave me the best price. I since learned they do fleet insurance so I will be getting them to quote that to at renewal.

I was put in touch with Ollie from MW Vehicle Contracts as I was looking for a new electric car to lease via the company. Ever since speaking to Ollie he has taken the time to understand my needs and wants, my budget, and the kind of car I was looking for. He has been extremely patient with my questions, easy to contact, and most importantly, knowledgeable enough to give appropriate guidance and advice where needed. I can't fault him and was very happy with the service received and the end result.

We have had an awful experience. We purchased a van in June 2024, the very first time we drove it there was a fault just have been visible by the delivery driver. We have now not had the van since September 2024. This has cost us financially and resulted in a lot of stress.
Formal complaint sent on 3rd December and no response, just multiple phone calls fobbing us off. This is still ongoing with no end in sight!

Perfect service, everything ok, I recommend it. 5 star.

From our recent experience I couldn't recommend this company more highly.
We dealt with Scarlet Godefroy and the customer service we received was exceptional and she actually went above and beyond.
Thank you for all the time and effort you put into helping us, it is really appreciated.

Ross and the team have been great. They have sourced and financed 6 vehicles for me in 2024. Highly recommend MWVC.

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