I'd not selected the correct Font and never realised until after I'd placed the order. Contacted them straight away, but due to it being after office hours I wasn't able to get a response. First thing... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I’ve used this company previously and know their products are extremely well produced and great quality. I decided to use them again for a present for my Granddaughter, the item I ordered was provid... Toon meer
Paid £19.39 including postage for Personalised Just Bee Kids Wooden Nesting Dolls (25/7 order for birthday today) and unfortunately the quality was not as I'd hoped. The woodwork is chipped and brittl... Toon meer
Bedrijf heeft geantwoord
Loved the little pack back for my granddaughter. The only thing I was concerned about was the fact her name was done in joined up writing. I feel at her early stage of life it would be more benefici... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over My 1st Years
Geschreven door het bedrijf
The Home of Personalised & Unique Baby Gifts.
Welcoming a new baby into the world is a moment like no other — a time filled with boundless love, joy, and unforgettable memories. At My 1st Years, we understand how precious these first moments are. That’s why we’re here to help you celebrate this once-in-a-lifetime occasion with beautifully crafted, personalised gifts that capture the magic of early childhood.
From their very first cuddles to their first steps, every keepsake from My 1st Years is designed to grow with them.
Discover uniquely personalised baby gifts that make every milestone unforgettable.
Choose from classic teddy bears, soft knitted blankets, and tiny high-top trainers made for little adventures.
Enjoy our signature personalisation expertise, perfected with care and attention to every detail.
Each item can be embroidered, flocked, printed or engraved with a name, birth date, or heartfelt message.
Create a meaningful keepsake that celebrates love, family, and the joy of new beginnings.
Welcoming a new baby into the world is a moment like no other — a time filled with boundless love, joy, and unforgettable memories. At My 1st Years, we understand how precious these first moments are. That’s why we’re here to help you celebrate this once-in-a-lifetime occasion with beautifully crafted, personalised gifts that capture the magic of early childhood.
From their very first cuddles to their first steps, every keepsake from My 1st Years is designed to grow with them.
Discover uniquely personalised baby gifts that make every milestone unforgettable.
Choose from classic teddy bears, soft knitted blankets, and tiny high-top trainers made for little adventures.
Enjoy our signature personalisation expertise, perfected with care and attention to every detail.
Each item can be embroidered, flocked, printed or engraved with a name, birth date, or heartfelt message.
Create a meaningful keepsake that celebrates love, family, and the joy of new beginnings.
Contactgegevens
My 1st Years, DC4 Cheaney Drive, Grange Park Industrial Estate, , NN4 5FB,, Northampton,, Verenigd Koninkrijk
- 020 3874 2225
- support@my1styears.com
- www.my1styears.com
4,3
Uitstekend
17K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
clock and butterfly…
Thank you so much for replacing the clock with the right name and the beautiful puzzle.
6 augustus 2026
Antwoord van My 1st Years
Hi Kim, thank you so much for your lovely review! We’re delighted we could put things right and send your clock with the correct name. We’re also so pleased you loved the puzzle! It means a lot to us to know you’re happy with your order.
Thank you again for choosing My 1st Years.
Best regards, Aleksandra, Customer Services, My 1st Years
Antwoord van My 1st Years
Hi Jas, thank you so much for your lovely 5-star review! We’re delighted to hear that you love the quality of our products and enjoy our personalised gifts. We’re also so pleased that you found our prices reasonable and your order arrived quickly!
Thank you for choosing My 1st Years, and we hope to help you find another special gift soon!
Best regards, Aleksandra, Customer Services, My 1st Years
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I’ve used My First Years several times and I absolutely love their personalised products! The way they engrave the names is beautiful, and the quality is really good. Customer service and communication are excellent, and everything arrives quickly and well presented. I’ve always had a great experience and would definitely recommend them! ❤️
6 augustus 2026
Antwoord van My 1st Years
Hi, thank you so much for your wonderful 5-star review! It means so much to hear that you’ve chosen My 1st Years time and time again and have always had such a great experience.
We’re delighted that you love the personalised engraving and quality of our products, and it’s fantastic to hear that you’ve been happy with our customer service, communication, and speedy delivery too.
Thank you for your continued support and for recommending My 1st Years - we truly appreciate it! We look forward to helping you find many more special personalised gifts in the future.
Best regards, Aleksandra, Customer Services, My 1st Years
Antwoord van My 1st Years
Hi Katrina, thank you so much for your lovely review! We’re delighted to hear that you found the ordering process easy and had a smooth experience with us.
Thank you for choosing My 1st Years, and we hope to welcome you back again soon!
Best regards, Aleksandra, Customer Services, My 1st Years
Always above and beyond with this company!
Always above and beyond with this company! The best baby/toddler/child personalised items , worth the price however much it is. :)
6 augustus 2026
Antwoord van My 1st Years
Hi Amy, thank you so much for your wonderful 5-star review! We’re absolutely delighted to hear that you feel we always go above and beyond. It means so much to know that you love our personalised gifts and feel they’re worth every penny!
Thank you for your continued support and for choosing My 1st Years for those special little ones. We truly appreciate it!
Best regards, Aleksandra, Customer Services, My 1st Years
Excellent customer service
I'd not selected the correct Font and never realised until after I'd placed the order. Contacted them straight away, but due to it being after office hours I wasn't able to get a response. First thing the next day they contacted me to let me know the font had been changed as per my request. Bunny comforter was to replace a lost one, so wanted to ensure it was exactly the same and it was, beautiful, soft comforter.
6 augustus 2026
Antwoord van My 1st Years
Hi, thank you so much for your lovely 5-star review! We’re so pleased we could update the font for you and get everything just right before your order was processed.
We’re especially glad to hear that the bunny comforter was a perfect match for the one that had been lost. It’s wonderful to know it arrived just as you hoped and that you love how soft and beautiful it is.
Thank you for choosing My 1st Years, and we hope your new bunny comforter brings lots of comfort and cuddles!
Best regards, Aleksandra, Customer Services, My 1st Years
Wooden pram walker was quite simple to…
Wooden pram walker was quite simple to put together and love you can personalise it.
4 augustus 2026
Antwoord van My 1st Years
Hi Angie, thank you so much for your lovely review! We’re delighted to hear that you found our Wooden Pram Walker easy to assemble and that you love the personalised touch. We think those little personal details make a gift extra special!
Thank you for choosing My 1st Years, and we hope it brings lots of fun and happy memories!
Best regards, Aleksandra, Customer Services, My 1st Years
I felt the stitching has dis improved.
I felt the stitching has dis improved.
Before it was much thicker and this looked flimsy.
4 augustus 2026
Antwoord van My 1st Years
Hi Mary, thank you for taking the time to share your feedback with us. We’re sorry to hear that the stitching didn’t meet your expectations.
We offer a range of personalisation methods and different font styles, so we understand that certain styles may not be to everyone’s taste. If you would prefer a bolder font style, please get in touch with our Customer Services team at support@my1styears.com and include 'Review – Aleksandra' in the email subject line. We’ll be happy to discuss the available options with you.
Thank you again for your feedback and for choosing My 1st Years. We really appreciate it and hope we can help find a personalisation style that you love.
Best regards, Aleksandra, Customer Services, My 1st Years
Great experience on My 1st Year's
Great experience on My 1st Year's, great choice of gifts for children of all the early years of life.
6 augustus 2026
Antwoord van My 1st Years
Hi Andy, thank you so much for your lovely review! We’re delighted to hear you had such a great experience with My 1st Years and enjoyed our wide range of gifts for little ones.
We love creating special personalised gifts for every stage of those early years, so it’s wonderful to know you found plenty of choice!
Thank you for choosing My 1st Years, and we hope to welcome you back again soon!
Best regards, Aleksandra, Customer Services, My 1st Years
Absolutely perfect
Absolutely perfect, cannot wait to give it to the recipient (a friend's baby) at Christmas
6 augustus 2026
Antwoord van My 1st Years
Hi Yvonne, thank you so much for your lovely 5-star review! We’re delighted to hear that you think your gift is absolutely perfect!
We hope your friend’s little one loves their special personalised present on Christmas Day. Thank you for choosing My 1st Years, and we hope it makes a wonderful keepsake for many years to come!
Best regards, Aleksandra, Customer Services, My 1st Years
This is the second time I ordered …
This is the second time I ordered a bag for my son. It comes in a beautiful box and wrapped also. I’d highly recommend ordering , the quality of the bag is very good 😊
6 augustus 2026
Antwoord van My 1st Years
Hi, thank you so much for your wonderful 5-star review! We’re delighted to hear that this is the second time you’ve chosen one of our bags for your son!
It’s lovely to know that you’re happy with the quality and that you enjoyed the beautiful presentation too. We really appreciate your recommendation and your continued support of My 1st Years.
Thank you for choosing us again, and we hope your son enjoys his new bag
Best regards, Aleksandra, Customer Services, My 1st Years
Ease of ordering from start to finish
Ease of ordering from start to finish . Great delivery time and where do I start with the little personalised cap I bought (6/12 months) . Absolutely precious
You have a new customer .. oops 🙉
6 augustus 2026
Antwoord van My 1st Years
Hi, thank you so much for your fantastic 5-star review! We’re delighted to hear you found the whole ordering process so easy and were happy with the delivery time.
And we absolutely love hearing how much you adore the personalised little cap! We hope it looks even more precious on your little one.
Welcome to the My 1st Years family - we’re so happy to have you! Thank you for choosing us, and we hope to see you again soon!
Best regards, Aleksandra, Customer Services, My 1st Years
Very easy ordering process and quick…
Very easy ordering process and quick delivery. I have been ordering for many years and always had a good experience. The bonus is there products are lovely. Always buy my children’s bags and pack lunches from here.
6 augustus 2026
Antwoord van My 1st Years
Hi Katie, thank you so much for your wonderful 5-star review! It means so much to hear that you’ve been ordering from My 1st Years for many years and have consistently had such a positive experience.
We’re delighted that you find the ordering process easy and our delivery quick, and it’s fantastic to know that you love our products too! Thank you for continuing to choose us for your children’s bags and lunch bags - we truly appreciate your loyalty and support.
We look forward to helping you find more personalised favourites in the years to come!
Best regards, Aleksandra, Customer Services, My 1st Years
Not happy with product
Not happy with product, it arrived with 2 rips and poor quality material. It is a present I cannot gift.
6 augustus 2026
Antwoord van My 1st Years
Hi, we’re very sorry to hear that your item arrived with two rips and that the quality wasn’t as expected. We completely understand how disappointing this must be, especially as it was intended as a gift.
Our Customer Services team has emailed you to request some photos of the issue so that we can look into this for you. We’re keen to resolve this as quickly as possible, so please get back in touch with the requested photos when you can, and we’ll be happy to assist further.
We sincerely apologise for the inconvenience and hope we can put this right for you as soon as possible.
Best regards, Aleksandra, Customer Services, My 1st Years
Gorgeous robe
5 augustus 2026
Antwoord van My 1st Years
Hi, thank you so much for your lovely 5-star review! We’re delighted to hear you think the robe is gorgeous! We hope it’s enjoyed for lots of cosy moments and special memories.
Thank you for choosing My 1st Years, and we hope to welcome you back again soon!
Best regards, Aleksandra, Customer Services, My 1st Years
Christmas stocking and sack
Really good quality Christmas stocking and sack. Absolutely love this. Would recommend to buy.
5 augustus 2026
Antwoord van My 1st Years
Hi Cora, thank you so much for your lovely 5-star review! We’re delighted to hear that you love the quality of your Christmas stocking and sack.
It’s wonderful to know you’d recommend us, and we hope they make Christmas extra special for your little one for many years to come!
Thank you for choosing My 1st Years!
Best regards, Aleksandra, Customer Services, My 1st Years
Prompt delivery of a lovely item
4 augustus 2026
Antwoord van My 1st Years
Hi Lois, thank you so much for your lovely 5-star review! We’re delighted to hear that you’re happy with your beautiful item and that it arrived promptly.
Thank you for choosing My 1st Years, and we hope you enjoy the personalised gift!
Best regards, Aleksandra, Customer Services, My 1st Years
Item was delivered speedily and…
Item was delivered speedily and efficiently and was of high quality.
5 augustus 2026
Antwoord van My 1st Years
Hi, thank you so much for your lovely 5-star review! We’re delighted to hear that your order arrived quickly and efficiently, and that you were impressed with the quality of your item.
Thank you for choosing My 1st Years, and we hope you enjoy your special personalised gift!
Best regards, Aleksandra, Customer Services, My 1st Years
Complete Joy
Have bought numerous times from this company and each gift that has been delivered has always been met with complete joy and love. There has never been a complaint. Will recommend and will use again.
5 augustus 2026
Antwoord van My 1st Years
Hi Hadley, thank you so much for your wonderful 5-star review! It’s always lovely to hear from returning customers, and we’re absolutely delighted that every gift you’ve ordered from us has been met with such joy and love.
Creating meaningful, personalised gifts for those special moments is what My 1st Years is all about, so it means so much to know we’ve consistently helped you find gifts that are loved and treasured.
Thank you for your continued support and for recommending us. We truly appreciate it and hope to help you find your next special keepsake soon!
Best regards, Aleksandra, Customer Services, My 1st Years
Antwoord van My 1st Years
Hi James, thank you so much for your lovely 5-star review! We’re delighted to hear you were happy with both our service and the quality of your products.
We love creating beautiful, personalised gifts for those special little moments, so it’s wonderful to know you had such a positive experience with us.
Thank you for choosing My 1st Years, and we hope to welcome you back again soon!
Best regards, Aleksandra, Customer Services, My 1st Years
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.