We arrived in Gibraltar to find that despite having written confirmations for both our airport transfers and hotel room, neither were aware of us. When we approached the company regarding this, the... Toon meer
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Lees wat reviewers zeggen
Overall my wife and I had an excellent weekend break in Gib. Did the cable car return trip to the top of the rock, Dolphin Adventures from Ocean Village and plenty of window shopping. Only downsides w... Toon meer
Bedrijf heeft geantwoord
British Airways cancelled the return flight due to wind. Easy Jet landed and departed on time 10 minutes before our schedule. We were 5 hours late in London including coach to Malaga. Not the first ti... Toon meer
Bedrijf heeft geantwoord
Excellent Company to deal with. First time visiting Gibraltar and glad we chose MyGibraltar as it was so easy and stress free. Hotel, flight and transfers were organised and at a very reasonable cos... Toon meer
Bedrijfsgegevens
- Touroperator
- ook in
- Aannemer
Geschreven door het bedrijf
UK’s number 1 specialist for Gibraltar Short breaks, city breaks, holidays, hotels, weddings and more. ATOL protected.
Contactgegevens
Lily House, 11-12 The Shrubberies, George Lane, London, E18 1BD, London, Verenigd Koninkrijk
- 0208 518 4181
- cc@mygibraltar.co.uk
- www.mygibraltar.co.uk
3,8
Goed
763 reviews
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Easy to use site
Easy to use site, cheaper then booking direct
19 februari 2020
Review zonder uitnodiging
Antwoord van MyGibraltar
Dear Angela,
Thanks so much for booking with My Gibraltar. We really appreciate your feedback and five-star rating.
We look forward to serving you once more on a future trip to 'The Rock'.
Kindest regards,
Dave Eck
MyGibraltar
I've always found MyGibraltar the most cost effective way of booking both flight and hotel. The taxi is a bonus.
18 februari 2020
Review zonder uitnodiging
Antwoord van MyGibraltar
Dear Valued Customer,
Thanks so much for booking with My Gibraltar once again. We really appreciate your feedback and five-star rating.
We look forward to serving you once more on a future trip to 'The Rock'.
Kindest regards,
Dave Eck
Every year I ring My Gibraltar to book…
Every year I ring My Gibraltar to book our holiday and every year the booking is made quickly and efficiently always have a laugh with the girl I book with she does everything for me sends me my documents as I don't have access to a printer, good value great service wouldn't book with anyone else.
17 februari 2020
Review zonder uitnodiging
Antwoord van MyGibraltar
Dear Susan,
Thanks so much for booking with My Gibraltar once again. We really appreciate your feedback and five-star rating.
We look forward to serving you once more on a future trip to 'The Rock'.
Kindest regards,
Dave Eck
only second time have booked a break…
only secoond time have booked a break on the telephone and was not sure if to trust my gibraltar but i did phone them to book a 4 day break iwas not that inpressed with there customer service as when i spoke to them they just wanted the money but i got the first emails ok but after that i had to keep phoning them for updates but i did get hotel confirmatiom about 8 days later but i had to do my own check in for the flight which did not go well because the airline code i got did not work i phoned the airline and they said they had no booking with that rev code //panic was it a scam // NO IT WAS NOT A SCAM but i have now booked in with the airline NOT HAPPY WITH CUSTOMER SERVICE AT MY GIBRALTAR
17 februari 2020
Review zonder uitnodiging
Antwoord van MyGibraltar
Hi Jeffrey,
Further to our recent telephone call, I am pleased to hear that everything is now resolved. As discussed, I will relay your feedback to the team so that we can improve the way that calls are handled.
As also discussed, if I can be of any further assistance, please do not hesitate to contact me.
Kind regards,
Nick Clout
Customer Services Manager
Antwoord van MyGibraltar
Dear John,
Thanks so much for booking once again with My Gibraltar. We really appreciate your feedback and five-star rating.
We look forward to serving you once more on a future trip to 'The Rock'.
Kindest regards,
Dave Eck
I have used MyGibraltar many times
I have used MyGibraltar many times, you always get the Hotel you want and the airline you want. just a simple phone call, you get a very helpfull person with instant protection...or you can go on line and be told by other web sites that most Hotels are full etc etc. Use My Gibraltar, its quick and easy..
14 februari 2020
Review zonder uitnodiging
Antwoord van MyGibraltar
Dear Gary,
Thanks so much for booking once again with My Gibraltar. We really appreciate your feedback and five-star rating.
We look forward to serving you once more on a future trip to 'The Rock'.
Kindest regards,
Dave Eck
Have used MyGibraltar several times…
Have used MyGibraltar several times over the years, always found to be excellent value for money and hassle free.
10 februari 2020
Review zonder uitnodiging
Antwoord van MyGibraltar
Dear John,
Thanks so much for booking once again with My Gibraltar. We really appreciate your feedback and five-star rating.
We look forward to serving you once more on a future trip to 'The Rock'.
Kindest regards,
Dave Eck
No problems whatsoever
No problems whatsoever. Always use My Gibraltar for our trips.
10 februari 2020
Review zonder uitnodiging
Antwoord van MyGibraltar
Dear Barbara,
Thanks so much for booking once again with My Gibraltar. We really appreciate your feedback and five-star rating.
We look forward to serving you once more on a future trip to 'The Rock'.
Kindest regards,
Dave Eck
Staff were excellent when we had an…
Staff were excellent when we had an issue with our hotel they got us moved straight away.
3 februari 2020
Review zonder uitnodiging
Antwoord van MyGibraltar
Dear Cat,
Thanks so much for booking with My Gibraltar. We really appreciate your feedback and five-star rating.
We look forward to serving you once more on a future trip to 'The Rock'.
Kindest regards,
Dave Eck
Easy to book and a great price.
Easy to book and a great price.
Have previously traveled to Gib with them before and this is the only company I would deal with!
3 februari 2020
Review zonder uitnodiging
Antwoord van MyGibraltar
Dear Mr Dowse,
Thanks so much for booking with My Gibraltar once again. We really appreciate your feedback and five-star rating.
We look forward to serving you once more on a future trip to 'The Rock'.
Kindest regards,
Dave Eck
Used my gibralter a couple of times
Used my gibralter a couple of times, always good service. Very helpful.
3 februari 2020
Review zonder uitnodiging
Antwoord van MyGibraltar
Dear Shelagh,
Thanks so much for booking with My Gibraltar once again. We really appreciate your feedback and five-star rating.
We look forward to serving you once more on a future trip to 'The Rock'.
Kindest regards,
Dave Eck
I am 82 years old
I am 82 years old. I ring My Gibraltar and everything about my journey is sorted. I have dealt with them twice and every time they have been so helpful. I have not had to worry about anything. I would certainly use them in future.
3 februari 2020
Review zonder uitnodiging
Antwoord van MyGibraltar
Dear Mr Reyes,
Thanks so much for booking with My Gibraltar once again. We really do appreciate your feedback and five-star rating.
We look forward to serving you once more on a future trip to 'The Rock'.
Kindest regards,
Dave Eck
We have booked 3 times with my…
We have booked 3 times with my Gibraltar but when I booked this time I did not get a good friendly response from customer service. Deposits very high considering how far in advance we booked half the amount of the holiday.
3 februari 2020
Review zonder uitnodiging
Antwoord van MyGibraltar
Dear Jacqueline,
Thanks for your feedback and of course for choosing to book with My Gibraltar again. Feedback like yours from valued repeat customers is invaluable to us in helping us to try and continually improve the service that we offer.
With regards to your comment about the response you got from our team, I would welcome more information on this so that we can address this with the colleague concerned. Perhaps you could provide me some more details by email to nick@myvacations.co.uk
As far as deposits are concerned, I can not comment on your specific circumstances, however, I can tell you that these are set at a level to cover the non-refundable parts of the holiday. I can assure you that My Gibraltar does all it can to minimise the deposit amount for our customers.
Thanks again for your feedback.
Kind regards,
Nick Clout
Customer Services Manager
Gibralta break
The agent who took my call ,was helpful and friendly ,this made it a pleasant experience, we have not booked with my Gibfalta before ,but would recommend to friends and family.
30 januari 2020
Review zonder uitnodiging
Antwoord van MyGibraltar
Dear Janet,
Thanks so much for booking with My Gibraltar. We really appreciate your feedback and five-star rating.
We look forward to serving you once more on a future trip to 'The Rock'.
Kindest regards,
Dave Eck
Very good experience from start to…
Very good experience from start to finish of our booking
29 januari 2020
Review zonder uitnodiging
Antwoord van MyGibraltar
Dear Angie,
Thanks so much for booking with My Gibraltar. We really appreciate your feedback and five-star rating.
We look forward to serving you once more on a future trip to 'The Rock'.
Kindest regards,
Dave Eck
we often visit Gibraltar and have…
we often visit Gibraltar and have always used myGibraltar to book with not only do they offer cheaper packages everything is taken care of at the same time they have never let us down booking online is so easy highly recommend them
29 januari 2020
Review zonder uitnodiging
Antwoord van MyGibraltar
Dear Susan,
Thanks so much for booking with My Gibraltar once again. We really appreciate your feedback and five-star rating.
We look forward to serving you once more on a future trip to 'The Rock'.
Kindest regards,
Dave Eck
Great help and got us into a hotel we…
Great help and got us into a hotel we wanted despite the fact it was full, on other sits and our flights included in the deal.
27 januari 2020
Review zonder uitnodiging
Antwoord van MyGibraltar
Dear Jarvis,
Thanks so much for booking with My Gibraltar. We really appreciate your feedback and five-star rating.
We look forward to serving you once more on a future trip to 'The Rock'.
Kindest regards,
Dave Eck
Always helpful
Always helpful, we would highly recommend My Gibraltar
8 januari 2020
Review zonder uitnodiging
Antwoord van MyGibraltar
Dear Alastair,
Thanks so much for booking with My Gibraltar. We really appreciate your feedback and five-star rating.
We look forward to serving you once more on a future trip to 'The Rock'.
Kindest regards,
Dave Eck
Thank you for an excellent holiday
Thank you for an excellent holiday. Very enjoyable. Great, flights, hotel and transfers all on time and as better than expected.
7 januari 2020
Review zonder uitnodiging
Antwoord van MyGibraltar
Dear Stephen,
Thanks so much for booking with My Gibraltar. We genuinely appreciate your wonderful feedback and five-star rating.
We look forward to serving you once more on a future trip to 'The Rock'.
Kindest regards,
Dave Eck
Lovely people and great for booking…
Lovely people and great for booking your holiday to Gibraltar
24 december 2019
Review zonder uitnodiging
Antwoord van MyGibraltar
Dear Nicola,
Thanks so much for booking with My Gibraltar. We appreciate your wonderful feedback and five-star rating.
We look forward to serving you once more on a future trip to 'The Rock'.
Kindest regards,
Dave Eck
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