Ordered a top on 8th June, it arrived 24th June. Ordered for going on holiday & made them aware of this on several occasions. Communication was poor. Returned the top on 3rd July (which I had to pay f... Toon meer
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The service, quality of product and pricing is exceptional. I queried some things and was answered promptly and courteously. So pleased infact I will be placing more orders soon. Very highly recommend... Toon meer
Wish I could store zero, ordered these kits for my children for my dad's funeral been waiting two weeks, they said they have been dispatched but royal mail hasn't received the parcel. I've emailed the... Toon meer
Brought 2 tops had to contact them due to an issue with one of them, got a reply really quickly. New top came and they kindly offered another top. Service was excellent communication was excellent and... Toon meer
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Ordered a top on 8th June
Ordered a top on 8th June, it arrived 24th June. Ordered for going on holiday & made them aware of this on several occasions. Communication was poor. Returned the top on 3rd July (which I had to pay for) Post Office has confirmed the company have received the package. 3 e-mails later with still no response or refund
The kit hasn’t arrived yet… what a…
The kit hasn’t arrived yet… what a waste of money. And they don’t even care 🤌
I bought this jersey for my boyfriend…
I bought this jersey for my boyfriend and couldn’t be happier with both the product and the customer service. I accidentally entered the wrong delivery address when placing my order, but the team was incredibly helpful and quickly changed it for me without any hassle.
The customer service was absolutely top quality—friendly, responsive, and genuinely willing to help. The jersey itself was also excellent quality, with great material and attention to detail. My boyfriend loved it! I would definitely recommend this company and will be ordering from them again.
Great products at great prices.
The service, quality of product and pricing is exceptional. I queried some things and was answered promptly and courteously. So pleased infact I will be placing more orders soon. Very highly recommended.
Fantastic quality of shirt
Fantastic quality of shirt, lowest prices around and good quick customer service.
really helpful customer service helped…
really helpful customer service helped me pick out the perfect size for my sons kit and the quality is great i cant get him to stop wearing it
Great quality and really nice price
Great quality and really nice price. It arrived in around one week and half to the Netherlands but totally worthy the wait! Really happy!
Great customer service
Great customer service, responded to query quickly and was very helpful about ordering the right size. Will definitely buy from again. Kit has just arrived and it’s great.
Stay well clear of these crooks
Stay well clear of these crooks. Basically impossible to get decent contact. Waiting over a month on an order. No help from them continually give generic answers. Still not compensated over a month later.
Product never arrived
Product arrived 1 week late
No response to emails
Not a great experience
Dreadful customer service
easy process to buy and good prices
easy process to buy and good prices
found no issues with the product or customer service
shipping did take around 8 days
Wish I could store zero
Wish I could store zero, ordered these kits for my children for my dad's funeral been waiting two weeks, they said they have been dispatched but royal mail hasn't received the parcel. I've emailed them no response the tracking information hasn't changed atall. I've had to reorder from somewhere else in the hope they will be here in time. Refund my £80 back!! Rubbish site and seller.
good quality
good quality, great prices and the staff were very helpful and great mannered
nothing to complain about
Took a couple of weeks as indicated but…
Took a couple of weeks as indicated but anrrived and right size. Good fit and good price.
Please do not use these people
Please do not use these people.
Ordered a shirt to normal nike shirt sizing.. Way too small like fakes.
Tried return but they don't answer emails.As they need send you a address. AVOID
MyKitsDirect is amazing!
I had a great experience ordering from MyKitsDirect. The kit arrived quickly, was exactly as described, and the quality exceeded my expectations. Customer support was responsive and helpful too. I Highly recommend!
good experience
good discounts, good communication and most importantly good shirts with a wide variety of options
zero communication
zero communication. when I eventually got hold of them they said they order was "ready for shipping" and couldn't be cancelled. A week later the order hadn't been despatched. After 3 days of trying to get hold of them I told them I would contact my bank to initiate a refund. I then had a cancellation email, but still no sign of a refund. Avoid!!!
I’ve ordered twice with no problems
I’ve ordered twice from My Kits Direct and had no problem. Sizes were all correct. May take a bit longer on the delivery side of things but other than that it’s great and cheaper
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