MYKSTYLE UK Reviews 

Une catastrophe !!! J'ai acheté un objet chez eux, qui est sous garantie. Il ne fonctionne plus. J'ai pris contact avec eux à plusieurs reprises, personne ne répond. J'avais d'ailleurs été obligée de les menacer avec le service contentieux de PayPal au moment de l'achat ! Ça commençait déjà très mal.Une horreur , à bannir

Missing package
I’ve tried to contact this store several times, but I don’t know anything of my order yet, It’s been a long time since I ordered.

I brought a few items from this seller, at first they were great, even sent free masks and samples.

However, my latest order they didn’t tell me that a product I ordered was out of stock. I didn’t notice the product was missing because there was no manifest in my order, I was also a little taken back that the products didn’t have any packaging too, though this does happen sometimes.

I had to reach out to them to tell them I was missing a product, they replied a couple of days later telling me the product is out is stock and that it wouldn’t be in stock for two weeks. They kindly offered a 10% discount, but in this time I would totally run out of my product. So I asked for a refund.

It’s been a little over a week, no acknowledgement from the business of my requested refund, no apology for the inconvenience either. No refund either.

I unfortunately will not be using this business again to order my products.

Really nice shop, i got some present and a very cute note from the owner which was very heartwarming

I have ordered from this company many times- 0 issues. Products always arrives well packaged! Love the freebies you get inside, means I’ve been able to try and love new things. My monthly order is always the Mediheal toner pads, such a staple. 100% recommend trying for problem skin.

Love my products! It arrived fast. Liked the thank you letter they me especially and I’m thankful for the free samples too!

I’m already eyeing on some new things in store!

Placed an order on the 5th og february and now on the 20th I have yet to receive an e-mail confirming shipment of my order. I have tried to contact them through their online chat but don’t get a responce. They have however withdrawn the money from my bank.
I am afraid that I will never receive my order.

I ordered on 21/12/13 and it’s now 19/02/24, I’ve not gotten any further updates about my purchase, contacting this company is next to impossible and you’re promised a response in 24 hours on their live chat bubble; but I’ve not had any responses.
My order number is 2128, I just want a full refund at this point. Can someone at mykstyle please help?!
I would strongly recommend that you get better customer service, provide an email address, train your staff on how to respond and when to respond.

Bought a item that said it was in stock and would ship in the next 2 days - I bought the item on the 4th of february, didn’t hear back from them until the 9th when they told me it wasn’t in stock they offered to change the order (did not offer a refund) I asked how long it would take to come but they haven’t answered me. I still might be able to get the item but either way their costumer service should be much better and they should make an effort to communicate with their customers

I ordered from here and unfortunately received the wrong product however, they did resolve this for me and were very apologetic! Big thank you to the person I chatted with over the live chat! I shall be ordering from them again!! :)

Ordered in august and kept getting promised missing items never came was also promised something in return for being so chaotic and late and still hasn’t showed up that was two months ago. If you want your items to arrive don’t shop here it’s shockingly bad. I don’t understand how someone can run a business like this it’s actually the worst I’ve dealt with possible ever. I’ve never had to chase up a refund for so long and had so many false promises. Don’t bother

I've ordered from mykstyle many times and will always be a repeat customer! Their customer service has always been excellent and the shipping times are amazing :) I've always trusted this website thank you for your hard work !! <3

Order #2184 - Missing item

Received 1 item, I've been trying to get a response from the website, email and Instagram account. No response after several attempts.

Buy at your own risk.

I have no idea if my remaining item is on the way or if I can even get a refund.

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Eventually got a response back on the 17th of Jan. An error was made marking the missing item as shipped when it was out of stock. Got a refund.

Changed review from 1* to 2*

I originally ordered an air shot and medicube.
The air shot was delivered and after a long wait another air shot was delivered.
I emailed the company and after emailing proof was sent out a returns form.

The duplicate air shot was returned but the medicube hasn’t been sent out.
I’ve emailed the company twice asking for an update and then asking for a refund.

I’ve had no reply to these emails. The first email I sent to them was 03/01/24.

I’ve now had to open a claim with my bank to recover the costs.

It has been 3 weeks since I have put my order and haven't received it yet, there is no updates about it from their side although tried contacting them about it multiple time through the message button on their website and emails, I was planing to put another order and weirdly the replied to my query about putting another order but didn't reply to my query about my pending one!!!!!
Glad I didn't go through with it
I have sent another email today awaiting their reply.
But eventually I am afraid i will have to contact the bank regarding that.
Stay clear for now.
Will update if any changes

Update
So the seller hasn't responded there was no reply to emails, onsite or here.
After I raised that with the bank they didn't respond as well so Currently
awaiting refund.
Definitely avoid

Wish I’d read these reviews before placing an order!

Have ordered the medicube and have had no email, no response, no updates and it’s been over a month. Fearing I’ve been scammed also. Steer clear

I placed an order on 4th December. My order number is #2056. Since then there have been no updates about the progress of shipping. I deserve to know when my order will be shipped because I spent quite an amount.
I've contacted via IG but still awaiting for response.

It’s been a week and my order hasn’t been shipped yet. I know it’s early but I’ve contacted them twice and I have no response. I’ve already had troubles with other Kbeauty companies and their shipping so I don’t have a lot of patience anymore so after seeing some of the reviews on here I fear that it’s a scam. My order number was #2032 in case they want to reply but I recommend not ordering from here.

Love that this site has different brands! It's one of the few, probably only(??), that stock Mediheal! I was so happy I found it!
The only issue was delivery time but it clearly states pre order items take longer. As mine was delayed a little longer I was notified by email and kept up to date. The original email was in my junk so I didn't see as soon as, make sure to check your junk/spam! I only ordered 2 items but the samples were so so generous!!
Also love the website design of this store, my only negative is to be more active on socials as you have great products and a great image!
Will shop again xx

I ordered two items a month ago and spent £60

I contacted after two weeks they said it would be shipped the week after. I still haven’t received anything or any update at all and have tried emailing and messaging. Really upset and feel like I have been scammed.