Mylson Reviews 

Fantastic place to get a motor! From the moment i got there it was relaxed which is how i like to buy a car! I was left to look around the car for as long as i wanted so i can get a good feel for it. Buzz the sales guy was amazing and very friendly and even sorted delivery of my vehicle by the general manger who was a great guy too. Overall i would highly recommend this place. Ticked all the boxes for me. I hate buying cars normally as you normally get hounded and preasured but this place was amazing. Thank you all. Love my new Leon 😃😃🥰

P.s thank you for the bottle of wine in a box too! Love it!

5 star service every time! Great service as always from a friendly, reliable, trustworthy team!!

Used Mercedes GLC bought from the Mylson team and I can honestly say that from start to finish they really looked after us. Nothing was too much trouble and always keeping us updated on the vehicle preparation progress. These lads will go above and beyond to make your buying experience a smooth ride. Keep up the excellent work guys. 👏

2nd time of using Mylson and I wouldn’t go anywhere else.

Excellent customer service, kept up to date throughout the whole buying process. Car was exactly as described and in immaculate condition.

I will be back when I am due a new car that’s for sure.

Thanks to all at Mylson

Top service , highly recommend , friendly staff went above and beyond for me . Will be purchasing my next car from them again . Thanks for everything guys A* front start to finish .

I’ve purchased three cars from Mylson over the years, and the experience has been outstanding every single time. I bought my first car A Mercedes c class around five years ago, and it’s still as good today as the day I drove it away. That alone speaks volumes about the quality Mylson delivers.

Most recently, we purchased a W204 C-Class for my wife. The car was in immaculate condition with impressively low mileage. The team provided amazing service from start to finish, and we also opted for the extended warranty package, which was explained clearly and gave us extra peace of mind.

Superb service, great cars, and a team you can trust. Highly recommend Mylson!

I recently purchased my car from Mylson, and my experience from start to finish was first class. The staff were friendly and supportive throughout. They were patient with all my questions, gave me clear and honest information, and never made me feel pressured.

My car was spotless, well-prepared, and exactly as promised when I came to pick it up. The whole purchasing process was as smooth as it could be.

I highly recommend Mylson to anyone looking for a great car-buying experience!

Purchased our third car from Mylson been happy everytime. Service is fantastic and the lads are great.

Will be back again.

Cheers
Adam

What an amazing experience I’ve had at Mylson in Manchester. Went above and behind to exceed all my expectations. The site, staff and cars were amazing. Would highly recommend. Ian and buzz were very knowledgable and answered all my questions with great ease. Thank you all.

Really pleased with my new car - thanks Buzz!

Superb experience buying my used Porsche Macan from Mylson. I couldn't be happier.
I only had one minor issue with the car that was rectified immediately.
Thanks

AVOID AT ALL COSTS!!!! My Father purchased a car who had an oil leak and the radio was not working. They changed the screen on the vehicle to a tiny tiny screen which looks silly on a big vehicle, they then said they fixed the oil leak but we took the vehicle back to our mechanic who confirmed nothing was touched in the car at all!!! It looked like the oil was just cleaned off!!! We are now 15 days after returning the car, the finance company have their funds and we still don’t!! We are owed £7000 by MYLSON who told us we won’t be receiving funds from them but the lender which again is in correct as I have just spoken to the lender who knows nothing about this! My father is disabled and MYLSON know he can’t go long distance alone, he’s been home bound for 2 weeks now and still no site of our money. PLEASE AVOID THIS DEALERSHIP IF YOU DON’T WANT TO GO THROUGH THIS! And to add on they drive their vehicles which are meant to go for sale, my dad px’d a mint condition Audi Q5 which the staff were driving whilst it was up for sale on the website, DO NOT BE FOOLED WITH THE MILEAGE ON THE WEBSITE

Really good experience, bought a Mercedes A class from Tom.
He kept me updated and had a small issue that was covered under the warranty 🥰

**UPDATE FINANCE COMPANY AGREED THERE WAS MISREPRESENTATION WITH ADD** I am writing this review to warn potential buyers about my deeply disappointing experience with Mylson. While the car I purchased, a BMW 520d, looked great on the surface, the reality of the vehicle and the shocking after-sales service have been appalling.
1. Grossly Misrepresented Specification
The primary reason I chose this specific car was its advertised specification, which was listed as having a "Total value of factory fitted extras" of £16,040. This was a complete misrepresentation. The advert was structured to be deliberately misleading, listing individual options and then also adding the full price of the "Packs" they belonged to, effectively double-counting the value.
When I raised this, their excuse was that their system automatically generates the spec and that "errors may occur". This is unacceptable when they have given direct verbal assurances.
2. Hidden Damage & Substandard Repair
After a few washes, a poor-quality repair on the rear quarter panel became visible, with the paint going flat and showing ripples. This was not noticeable on collection because the car was so highly polished it completely masked the defect.
I have since confirmed through my own investigations that Mylson acquired this car from British Car Auctions as a "Grade 3" vehicle, meaning it had existing damage. Mylson have repeatedly tried to deny responsibility for this.
3. Abysmal Customer Service
Dealing with Mylson after identifying these issues has been a masterclass in evasion and delay.
* They consistently tried to avoid creating a written record, attempting to call despite my explicit requests to keep all communication to email.
* They delayed for over a week by claiming they needed to consult their "external legal team" for a straightforward consumer rights issue.
* Ultimately, they refused to take any meaningful responsibility. Their only offer was a "full and final offer" of £300, not as an admission of wrongdoing, but on the condition that I did not leave any bad reviews. This isnt about financial remedy now
I feel completely let down and misled by this company. My experience shows a pattern of misleading advertising and a total refusal to take responsibility when caught out. I would strongly advise anyone considering buying a car from Mylson to be extremely cautious. Independently verify the entire specification, get the car professionally inspected for hidden repairs, and do not trust their verbal assurances.
Im sure they will respond with even more lies , if this review makes just one person think twice about purchasing form this dealer then its served its purpose.

High quality vehicles prepared to a very high standard. Polite, helpful and very professional staff.

I initially wrote a glowing review for Mylson, praising Tom for his patient, thorough approach. However, less than four months later, the car suffered a major breakdown, costing nearly 40% of its purchase price in repairs. When I reached out to Tom, he effectively washed his hands of the problem, offering little to no assistance. This has made me question the vehicle’s quality and whether any underlying issues were kept hidden. If you’re considering Mylson, I strongly recommend a comprehensive inspection and clear warranty details beforehand. Sadly, the lack of after-sale support has overshadowed my once-positive experience.

Hi what a great company to buy a used Mercedes from, made my appointment to view the car, Buzz and the team were great , no pushy sales, "there's the keys,have a look take it for a drive",valeted, serviced and delivered to Scarborough in just a few days, the whole purchase experience was clean cut, communication excellent, the car it's just Mercedes need I say more
Dave

I dealt with Adam and Buzz, they were great, no pressure and were very helpful and professional, they dealt with all the paperwork quickly and efficiently. I wouldn't hesitate to recommend Mylson and when the time comes to change my car again I will come back. Wine was a nice touch 🍷
Terry👍

Purchased a Mercedes from them around 4 month ago, already in at the garage as it has a fault in the ignition, conveniently for them just come out of my warranty

Very happy with the service I received from Tom and Paul. No pressure applied during the sales process and I am happy with my new car. No complaints and would be happy to recommend.