Called to renew and also add miles to current policy. Absolutely outstanding service, everything explained clearly, nothing too much bother. A pleasure to deal with!
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Lees wat reviewers zeggen
The women that was on the call was very helpful and nice, she understood exactly what I needed and treating me with great respect, she started the call and ended the call with a smile on her face, and... Toon meer
Bedrijf heeft geantwoord
The company picked up my phone call relatively quickly ensuring that the service was very fast and therefore did not leave me waiting a long time to ask my inquiries. The call agent that answered the... Toon meer
Bedrijf heeft geantwoord
Great company, easy to get in touch with no long waiting times on hold and the lady I spoke to on the phone to change my number plate was lovely and so helpful.
Bedrijfsgegevens
Over MyPolicy
Geschreven door het bedrijf
It’s our job to help you prove to insurers that you’re a safe driver, and support you through your policy.
You will either have a Telematics Device installed by us or you will be sent one that you can install yourself. This will monitor how, when and where you drive. The safer you drive, the higher your score. It will also enable us to provide additional support if needed, like accident support and theft tracking
Limit your miles, lower your costs
The cost of your insurance is based on how far you usually drive. So if you limit your miles, you’ll pay less. But if you go over, you can purchase mileage top-ups at any time.
Save on your renewal
If your Telematics Smart Box tells us that you’re safe behind the wheel, we’ll aim to reward you with money off your renewal costs and mileage top-ups. And as well as potential savings, you’ll also be more informed to become a better driver.
Geschreven door het bedrijf
Contactgegevens
Prospect House. Prospect Road, Halesowen, West Midlands, B62 8DU, Birmingham, Verenigd Koninkrijk
- 03301002337
- info@mypolicy.co.uk
- www.mypolicy.co.uk
4,6
Uitstekend
11K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Avoid at all costs if you are a young…
Avoid at all costs if you are a young insurer especially…
They decided to cancel my policy 10 months in due to high risk driving speeding 47mph in a 30mph zone (quoted driving over 50% over the legal limit)
although that was fair they are demanding me to pay the rest of the 2 months of the premium plus a cancellation fee which does not make any sense why i am paying when they cancelled the policy and is not enforceable under the provisions of the consumer rights act 2015 regardless of terms and conditions
getting paid for 2 months when they have had no risk??
con artists please for your own sake avoid seen many other similar reviews online with similar issues.
16 maart 2026
Review zonder uitnodiging
Antwoord van MyPolicy
Dear Harry,
Thank you for taking the time to review My Policy.
We would like to investigate your concerns further; however, we are unable to locate your policy with the details provided.
Please contact us on 0330 100 2337, if you wish to provide further details.
Kind regards
Bethan
The employee over the phone made…
The employee over the phone made everything clear and understanding for me and help with any questions I had.
17 maart 2026
Good customer service
Sarb helped me to increase my police’s mileage. She was exceptionally helpful and understanding throughout the whole process
17 maart 2026
Made it hard for me the whole entire…
Made it hard for me the whole entire year there is no one I know that is paying such a stupid ammount for no where near what any of it’s worth I’ve had to move place to have a cheaper insurance I’ve had to pay up to almost 900 for th first bit as I was an apprentice and they didn’t not make it very easy for me and also for a black box with very very little miles and I’ll be telling every one I know and will be making this onto the social because every one has to know just so this doesn’t happen to them
17 maart 2026
Antwoord van MyPolicy
Dear Leon,
Thank you for taking the time to review MyPolicy.
We note that we have previously been in contact with you regarding your policy and were able to discuss your concerns in detail at that time.
As explained Insurance pricing can sometimes be complex, and because the market changes frequently, quotations may vary considerably based on a range of factors. All of all our policies are mileage based and use telematics to monitor driving behaviour- including how, when, and where you drive to ensure accurate pricing.
If you require any further clarification or would like to discuss this in more detail, please do not hesitate to get in touch.
Kind regards,
Bethan
Very friendly and helpful lady!
16 maart 2026
Mya was great and told me all the…
Mya was great and told me all the information I needed. She also helped me with changes I needed to make
16 maart 2026
If you have money and don’t know where….
If you have money and don’t know where to spend them , get yourself insured by my policy because if you already paid your month and your policy gets cancelled in the same month guess what, they will charge you for the next month payment and also for some miles that you will be using in that 7 days cancellation notice and if you don’t pay they will bring you in court that was a nice experience, thank you so much
16 januari 2026
Review zonder uitnodiging
Antwoord van MyPolicy
Dear Wooskie,
Thank you for taking the time to review My Policy.
We would like to investigate your concerns further; however, we are unable to locate your policy with the details provided.
Please contact us on 0330 100 2337, if you wish to provide further details.
Kind regards
Bethan
Very good service
It was a very clear and firm chat explaining the terms of the blackbox, things i can and can't do.
Any questions that I had were answered clearly too.
I understood everything perfectly and was very satisified to go ahead with MyPolicy.
13 maart 2026
Good comunication.
10 maart 2026
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