My Group Printing Reviews 

223
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Mark and George came to our office yesterday on a speedy arrival. Our printer broke the following evening, we phoned the company in the morning and they said we can fit you in later in the afternoon.... Toon meer

Beoordeeld met 5 van de 5 sterren

Outstanding service and after care assistance. Our two Toshiba copiers are coping well in our new premises and the care and attention to detail shown, in particular, by Charlie Mepstead have been very... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mark and George came out to see me today, they were on time, friendly and fixed all the issues very quickly, whilst here they gave the printer a good check and sorted anything they found. They took... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

George and Mark installed our new printer today. They were extremely friendly, helpful and knowledgeable. They made sure the printer was configured to exactly meet our needs, explained all the optio... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Zakelijke diensten

Geschreven door het bedrijf

My Group Printing is a MyGroupSolutions company formed in 1995. My Group Printing is a trusted Toshiba Partner and Ricoh Core Partner bringing our customers full print management hardware including multifunctional printers, photocopiers and desktop devices for businesses of any size throughout the UK. Our sister companies, My Mailing Room and MyGroupSecurity offer franking machines, folding and inserting machines, letter openers, X-Ray mailroom security equipment and other security products for businesses For more information about our printers, photocopiers and print management software please visit our website or give our friendly team a call on 01322 643826.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

223 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(223)

18 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent Service received from Steve…

Excellent Service received from Steve and his team. Started with one printer and now have 3 all supplied from MyPrintingRoom.

25 november 2020
Review zonder uitnodiging
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Antwoord van My Group Printing

Thank you Nicky. We have an excellent sales team here at MyPrintingRoom and we are ecstatic and thankful that you have returned for the third time for us to assist you with your printing needs, I will definitely be passing your feedback to Steve and his team. Claire

Beoordeeld met 4 van de 5 sterren

Very Helpful

Deanna was very helpful, went through the process to resolve my issue very smoothly. There was a slight issue with controlling my pc, but nothing major.

25 november 2020
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Antwoord van My Group Printing

Great to hear that we were able to resolve your issue smoothly and get you back up and printing, Roshna. Claire

Beoordeeld met 5 van de 5 sterren

Exceeded our Expectations

Working with My Printing Room was fantastic. Deanna was there every step of the way, even when we had to reschedule the installation due to our own schedule, they were very understanding and helped accommodate us. The technician that called us to set up the printer was just amazing, he went above and beyond what we needed, even helping us to sort out an issue with our own wi-fi. I recommend Deanna and her company for any professional printer needs. Thanks so much, we only wish we had done this sooner!

25 november 2020
Review zonder uitnodiging
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Antwoord van My Group Printing

Thank you very much Pastor Clear for your wonderful review, we are happy that we were able to assist you and provide you with the upmost customer care. We pride ourselves on providing the best support, knowledge and service to all of our customers and we are happy that this has enhanced your experience. Claire

Beoordeeld met 5 van de 5 sterren

undoubtedly the best service we have…

undoubtedly the best service we have received from any service provider ever- thank you

12 november 2020
Review zonder uitnodiging
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Antwoord van My Group Printing

Thank you for your great review Matthew. We pride ourselves on our customer service and pleased you are happy

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service - really pleasant people to deal with and they genuinely want you to have teh best option or you rather than the most expensive. Would thoroughly recommend.

21 september 2020
Review zonder uitnodiging
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Antwoord van My Group Printing

Thanks Melissa. We will always listen to our customer needs and provide the best option for them going forward.

Beoordeeld met 5 van de 5 sterren

Great!

I rarely have problems but Tim Pile sorts the couple I have had quickly and with good humour.

18 september 2020
Review zonder uitnodiging
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Antwoord van My Group Printing

Thank you Nathan, we have got a very friendly customer service team here at My Printing Room. I’m happy that we were able to get you back up and running quickly and efficiently. Claire

Beoordeeld met 5 van de 5 sterren

Bringing my office into the 21st Century!

I recently purchased a small Toshiba desktop photocopier/multi-function printer for my small office (my refurbished Toshiba bought in 1994 having finally given up the ghost) and I am delighted with it so far. It has made my life much simpler and copying takes so much less time now, which is great! The company agent, Steve, with whom I spoke initially was very helpful at suggesting a few options to suit my needs and the engineer who came to install it was also knowleagable, polite and efficient. Communications were prompt and informative and I would have no hesitation in recommending this firm (which trades under the umbrella name of My Group Solutions Ltd on all the paperwork, somewhat confusingly!)

16 september 2020
Review zonder uitnodiging
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Antwoord van My Group Printing

Dear Sarah. Thank you so much for your review and choosing us as your supplier. I am very glad that your new “21st Century” printer is making your printing and copying faster and easier. I will be passing your lovely comments onto Steve and our engineer. Sorry about the confusion, but My Printing Room is a MyGroupSolutions company and since 1995 we have been supplying print and mailing equipment for businesses. We trade as My Printing Room so we can dedicate a whole website to print and our sister company My Mailing Room is dedicated to everything mail related. I hope this makes it less confusing and thank you again for your comments. Tim

Beoordeeld met 5 van de 5 sterren

The world of printing and copying…

The world of printing and copying machines is vast. I found 'My Printing Room' and chose them to supply my printer because of helpfulness, not over selling, honesty and quality of information. Also, best price. I called and emailed the sales guy Steve so many times with questions and clarifications and he was always so helpful. They co-ordinated delivery with our new office landlords and arranged tuition for a date that suited me.

I would highly recommend this company.

16 september 2020
Review zonder uitnodiging
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Antwoord van My Group Printing

Thank you for your review. We are always glad to be of assistance to answer any questions and to ensure a smooth delivery/installation.

Beoordeeld met 5 van de 5 sterren

The copier arrived well packed

The copier arrived well packed, but it a shame that it was delivered to the wrong place, but easily sorted as it was only next door. We had someone to help us moved it before the Engineer arrived. We had problems sorting the place and the signal, that because we are a church. All easily solved and it's working beautifully
A simple machine to work,good quality printing, too. Thank you.

15 september 2020
Review zonder uitnodiging
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Antwoord van My Group Printing

Apologies for the slight error with the courier, I am glad it was all sorted out easily and you are very happy with the device .

Beoordeeld met 5 van de 5 sterren

The standard of service was…

The standard of service was exceptional. The staff were very supportive with identifying a machine that suits my business needs at an affordable price. The after care service has also been excellent. Deanna was very efficient and responded to queries promptly. Definitely 5 stars from a very happy customer!!!

14 september 2020
Review zonder uitnodiging
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Antwoord van My Group Printing

Very good to hear Joy, I hope you are our very happy customer for a long time to come.

Beoordeeld met 5 van de 5 sterren

Prompt efficient service and good value…

Prompt efficient service and good value for money. As a small growing business the machine supplied was a perfect solution and the after care has also been responsive. Thankyou. Lynn

14 september 2020
Review zonder uitnodiging
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Antwoord van My Group Printing

Thank you Lynn, we appreciate your review

Beoordeeld met 5 van de 5 sterren

Very friendly

Very friendly, prompt and efficient.

14 september 2020
Review zonder uitnodiging
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Antwoord van My Group Printing

A friendly, helpful team we are! Thank you for your review Charles

Beoordeeld met 5 van de 5 sterren

My Printing Room

Hi, we chose My Printing Room as they offered the best deal out of all the quotes we were given. They went above and beyond giving us a good service and still are.

14 september 2020
Review zonder uitnodiging
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Antwoord van My Group Printing

Thank you Terri, good to hear you are very happy

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service! Very helpful and no hidden costs which is great! Thank you.

14 september 2020
Review zonder uitnodiging
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Antwoord van My Group Printing

Thanks Alice, We like to be very transparent with all our customers so you know exactly what you are getting from day one.

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