I ordered an engraved men’s watch that was accidentally sent without the engraving. I was able to correspond quickly and efficiently with Taylor who was able to correct the mistake almost immediately.... Toon meer
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The watches are very good looking. BUT be aware, I purchased mine secondhand, sadly the strap is to small😔 Went on the TruWood website, according to the AI robot 🤯 you can't buy links or straps sepe... Toon meer
Truwood products have been beyond amazing ever since I’ve discovered the website. Initially purchasing a watch and a bracelet, that was mainly the focus of the site at the time, which those prod... Toon meer
Absolutely love my watches! Light weight & well designed. I constantly receive compliments on how fashionable they are. Amazing job TruWood! The team is exceptional and the customer service is qu... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Elegant wooden & bamboo accessories including wood watches, wooden sunglasses & wooden bracelets! 100% Natural Wood. Simple & Elegant Mens Watches.
Contactgegevens
Hillsboro Technology Drive 400, 33441, Deerfield Beach, Canada
- www.mytruwood.com
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The best experience
It is the best experience in using of watch ever.The weight , quality and design of watch is awesome.
Great customer service!!!
I purchased my beautiful truwood watch nearly one year ago. I have had an issue with it stopping intermittently since I got it, but recently it has become much worse. I contacted the truwood team and was teamed up with Ally who was friendly, courteous and knowledgeable. I'm very grateful and a little in awe at the speed at which my problem was resoluted. Within 48 hours of notifying them of the issue, a replacement watch was dispatched and now I look forward to wearing my new truwood watch again..... which I absolutely love (I'd wear it even if it didn't work). Thanks to Ally and the team from truwood. I would highly recommend purchasing from them!!
my lovely wooden made wach
high quality standard , well made , excellent packaging , fast shipping , really I got what I paid for ,
sure I will pay again soon
Great customer service team
Ordered a watch to treat myself for my birthday over COVID, although there was some delay with the delivery, it was all worth it in the end. The customer service team followed up with me promptly when I inquired and they made sure to ease my mind on the shipping! When the watch arrived, I was in awe. It’s absolutely stunning and I’m ordering two more, one for me and one for my girlfriend!
Beautiful watches and excellent service
I recently ordered watches from Truwood and needed to contact them regarding delivery within the UK. Their customer service was excellent - prompt and helpful replies to e-mails and a very personal touch. When the watches arrived I was delighted by their look and quality, so much so that I have ordered another (different) watch.
TruWood ... The Choice of A True Watch Lover
Every time I wear one of my TruWood watches (bought 3 so far), I never fail to get a WOW comment from friends or colleagues of how distinctive it looks, the way the stylish design matches with my outfit, the curiousness of a wood watch, etc. The quality and design are simply perfect and will continue to collect more TruWood watches in the near future.
Bought a TruWood Architect
I bought my TruWood Architect a few years back using my first pay cheque but I still remembered how quick TruWood's customer service was in answering my questions. My watch is still in very good condition and I have also recommended friends to purchase from TruWood. Will definitely get another one in the near future.
Awesome looking and very comfortable
Was looking for a good quality, classic, and light weight watch, that can be wearn on a daily basis but also for when wearing a more "fancy" look.
The watch I night fit exactly my needs and filled all my expectations. I can wear this watch with Jean's and when going to work with a more casual look.
Love this watch!!
Perfect gifts
I purchased 2 beautiful watches for Christmas gifts last year and they are so loved. Great products, great prices, great attention to details in packaging and shipping and great customer service. Thank you TruWood.
We absolutely love the watch
We absolutely love the watch. This was brought as a graduation gift for my son. I was not happy with engraving initially so I spoke with Ally on Customer Service who quickly sent out a newly engraved backing omand a gift card. I was very impressed. We will definitely be ordering again. Beautifully product and making a difference in our environment!
Very memorable gifts for a special day
I recently purchased two products from truwood for my wife on our 15th anniversary. One was a beautiful watch which I had engraved and another was a pair of very cool sunglasses. When she received both gifts they were a huge hit and she absolutely loved them. I had excellent customer service and delivery was quick. Highly recommend!!
Beautiful products
Beautiful products, excellent service and fast shipping and best of all, every customer helps to plant more trees to help our planet breathe.
Hello from Belgium
Hello, I had decide to buy a watch just because I need a new one. Then I saw the Tru Wood proposition and immediately I knew that I discover my new watch From time of my order to the delivery I was so anxious to receive it that was a real emotion to discover my "wood watch" so beautiful.
It is the first time that when I look at the time, I feel
happy.
Do not hesitate
Baught 3 Truwood watches during this month. Very beautiful, stunning, stylish and eye-catching. Watches are very light and you can hardly feel their weight on your wrist.
Seems the number will just keep increasing ☺
I bought a Minimal watch and it's beautiful!
I bought a Minimal watch and it's absolutely gorgeous. It arrived in good timing, costumer service was great, will buy another watch and definitely recommend- and love the idea that the company plants trees for every watch they make- giving back as well!
My experience has been fine..
My experience has been fine... I love my new watch.. It took quite a while to get it. 5 weeks.. That´s too long to wait... That explains the 4 stars..
Awesome watchband but...
This wood watch band for my Apple watch is beautiful and looks awesome on my wrist. I had trouble adjusting the size and had to visit several watch stores before I could find one that would help take the pin out and readjust. I also had to sit through a sales pitch for a 3-4000 dollar watch just to appease the salesperson.
The forever watch
I initially came across TRUWOOD on line.I investigated because I found the concept of a wooden watch was intriguing. I ordered watches for my wife and I.The watches are truly amazing.We love them so much we ordered another watch for my brothers birthday.He loves it ! These watches will be treasured forever.
Ordered sunglasses and they came…
Ordered sunglasses and they came quickly and looked amazing. My teenage son swiftly claimed them as his own - so they must be cool. Lol
I love the wood watches
I love the wood watches. Light and comfortable to wear. I have received many compliments. Engraving makes it so personable. Thank you for also thinking of our planet.
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