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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Had an awesome therapist Lebo who delivered an excellent service 💞 She was mindful of my needs, was polite, caring and made me feel comfortable in a very nice relaxing atmosphere 👌 Will def... Toon meer

Beoordeeld met 5 van de 5 sterren

I brought a massage table and when it arrived the stitching was coming apart in a very small area and there were a couple of scratches on the wood panel. I contacted customer services and they have be... Toon meer

Beoordeeld met 5 van de 5 sterren

I can honestly say dealing with the team at Natural Living has been an absolute dream. I had very specific table requirements which I know made dealing with me tricky. Despite this Modesta and her tea... Toon meer

Beoordeeld met 1 van de 5 sterren

Recently bought a desk. Initially purchase went smoothly and desk arrived swiftly (though a couple days after promised and in two separately deliveries, which was inconvenient) I’ve had a problem... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gezondheids- en schoonheidsartikelen winkel
  2. Massagebenodigdheden winkel

Geschreven door het bedrijf

UK No.1 Health Practitioner Store - for the largest range in the UK - buy online or call us today +443308285769


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

57 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,9

Alle reviews

(57)

6 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I’m impressed

I’m impressed! happy to search out the product at such an excellent value. I would always recommend it.

1 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible after sales care (no-one cares!)

Recently bought a desk. Initially purchase went smoothly and desk arrived swiftly (though a couple days after promised and in two separately deliveries, which was inconvenient)

I’ve had a problem trying to put the desk together - it looks like a manufacturing fault where two part don’t align as they should. After sales care has been TERRIBLE. No one answers the phone or calls back. No apology. Referred to manufacturer who essentially said I should try and “bodge” it to get it working. This has all dragged on a few weeks now and I’m down several hundred quid.

STAY AWAY!!

1 september 2022
Review zonder uitnodiging
Logo Natural Living

Antwoord van Natural Living

We apologise the issue that you have had with this desk. It has had to be dealt with under the manufacturer's warranty which has taken time. Always best to email us rather that telephone as this time.

UPDATE:
Dear Angelade
Thank you for leaving a review back in September 2022. Natural Living is now under new management and ownership as of 1 December 2023.
We are taking time to thoroughly look at all areas of improvement, particularly focusing on customer service support and have implemented very responsive email communication as well as an active telephone line.
We would love the chance to discuss your past order experience and see if we might be able to meet your future supply needs.
Our mission is to help all healthcare practitioners get the equipment they need to deliver health and happiness to their clients. Please reach out to us via email on info@naturalliving.co.uk to see if there’s a good time for a quick chat.
Kind regards,
Natural Living

Beoordeeld met 5 van de 5 sterren

Very impressed

Very impressed, I ordered my new massage table yesterday & it has arrived today!
It came well packaged with no damage to the box and my new massage table is brilliant.
Thank you so much, you definitely have a returning customer here!

14 januari 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Extremely Bad service!!

6 oktober 2021
Review zonder uitnodiging
Logo Natural Living

Antwoord van Natural Living

Dear Purplevica
Thank you for leaving a review back in October 2021. Natural Living is now under new management and ownership as of 1 December 2023.
We are taking time to thoroughly look at all areas of improvement, particularly focusing on customer service support and have implemented very responsive email communication as well as an active telephone line.
We would love the chance to discuss your past order experience and see if we might be able to meet your future supply needs.
Our mission is to help all healthcare practitioners get the equipment they need to deliver health and happiness to their clients. Please reach out to us via email on info@naturalliving.co.uk to see if there’s a good time for a quick chat.
Kind regards,
Natural Living

Beoordeeld met 1 van de 5 sterren

The Company (if they even are one are…

The Company (if they even are one are shocking! ) No response if you try to call them, I have have been trying to call them for days. The answer phone sounds genuine but I'm pretty sure they are a scam company as they NEVER Answer regardless of which option you choose!!!! Just about to raise a Paypal Dispute. Wish me luck!

1 oktober 2021
Review zonder uitnodiging
Logo Natural Living

Antwoord van Natural Living

We try to make it clear that we are working remotely from home by email only at this time. You just need to send an email for a fast response to sort any issue.

UPDATE:
Dear Andrew
Thank you for leaving a review back in October 2021. Natural Living is now under new management and ownership as of 1 December 2023.
We are taking time to thoroughly look at all areas of improvement, particularly focusing on customer service support and have implemented very responsive email communication as well as an active telephone line.
We would love the chance to discuss your past order experience and see if we might be able to meet your future supply needs.
Our mission is to help all healthcare practitioners get the equipment they need to deliver health and happiness to their clients. Please reach out to us via email on info@naturalliving.co.uk to see if there’s a good time for a quick chat.
Kind regards,
Natural Living

Beoordeeld met 1 van de 5 sterren

We ordered some items which will never appear.

We ordered some items including a beauty trolley and stool. We have received nothing since cleared payment. Furthermore, they now have no active phone lines so everything is now being run via email.

The company is a SCAM.

BEWARE. SCAM SCAM SCAM

20 september 2021
Review zonder uitnodiging
Logo Natural Living

Antwoord van Natural Living

Dear Adam
Thank you for leaving a review back in September 2021. Natural Living is now under new management and ownership as of 1 December 2023.
We are taking time to thoroughly look at all areas of improvement, particularly focusing on customer service support and have implemented very responsive email communication as well as an active telephone line.
We would love the chance to discuss your past order experience and see if we might be able to meet your future supply needs.
Our mission is to help all healthcare practitioners get the equipment they need to deliver health and happiness to their clients. Please reach out to us via email on info@naturalliving.co.uk to see if there’s a good time for a quick chat.
Kind regards,
Natural Living

Beoordeeld met 1 van de 5 sterren

I spent £100 on ZED MED which are the…

I spent £100 on ZED MED which are the same company as this one!

NOTHING came through , no ORDER CONFIRMATION , no dispatch note , so now I do not even have an ORDER number but I will have to do a Paypal dispute

I have Autistic children WAITING TO BE TESTED FOR COVID as we have run out of tests so this is absolutely APPALLING 'service' as how can there be NO ORDER CONFIRMATION NOR dispatch notice as it is MEANT to be sent the next day but was NOT so NOTHING has been sent and yet they have my £100 and children in urgent NEED of a Covid lft who CANNOT be tested now!! :-(

15 september 2021
Review zonder uitnodiging
Logo Natural Living

Antwoord van Natural Living

Dear Sam
Thank you for leaving a review back in September 2021. Natural Living is now under new management and ownership as of 1 December 2023.
We are taking time to thoroughly look at all areas of improvement, particularly focusing on customer service support and have implemented very responsive email communication as well as an active telephone line.
We would love the chance to discuss your past order experience and see if we might be able to meet your future supply needs.
Our mission is to help all healthcare practitioners get the equipment they need to deliver health and happiness to their clients. Please reach out to us via email on info@naturalliving.co.uk to see if there’s a good time for a quick chat.
Kind regards,
Natural Living

Beoordeeld met 5 van de 5 sterren

Highly recommended

Saved me when others were delaying deliveries, excellent service, swift replies and deliveries, highly recommended definitely will use again

6 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant service!

I had a few questions regarding a massage table that I wanted answered before I purchased. I called Customer Services not really expecting much but was so pleasantly surprised by the friendly and informative advice I was given I ordered straightaway and the table came the following day. Brilliant service!

22 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have order a fews goods from the…

I have order a fews goods from the company and it was very good service and the parcel arrived always on time. Good quality and you won’t be disappointed. Very highly recommended.

16 juli 2021
Review zonder uitnodiging

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