I was kept updated regarding my delivery status which was helpful and reassuring. I bought this for my mom and had to give it time to see if it worked. She says that it's really helping her and she... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Fake fraudulent i recommend you do not purchase from this company. I did unfortunately and received a second hand filthy device missing parts and suitable only to be binned. Im shocked that the review... Toon meer
Took a bit of time to get here but Customer Service kept me updated with delays. I can’t do without this product it has help my arthritis 100% without it I would not be able to play golf. Excellent pr... Toon meer
Navafresh is the only place I can get Mr. Poonjiaji's Ship Brand curry powder -- the only curry powder I ever use. With the addition of onion, tomatoes, fresh chilis, a few whole toasted jeera seed... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Taking care of the health and happiness of your family is always at the forefront of your mind, and we understand that you don’t have time to search through thousands of stores to buy the items you need the most. You need a way to source high-quality, nutritious, sustainable home and health products without visiting multiple stores or having to settle for second-best, which is where NavaFresh comes in.
Contactgegevens
Verenigd Koninkrijk
- +44 1615 249999
- info@navafresh.uk
- www.navafresh.uk
4,1
Goed
200 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to order and the product came in…
Easy to order and the product came in time. This site was the only site where I could find the product I was searching for. Thank you.
13 augustus 2022
Review zonder uitnodiging
Used to be good
Used to love Navafresh. But over the last 3 months, the same products I used to order have gone up in price by 300%. The price in India has remained unchanged. When I reached out to ask why, I got the most generic and unhelpful answer saying that it was a demand/supply fluctuation, customs charges etc. Shipping costs are the same, product availability and pricing is the same, clearly this is price gouging at its worst. Used to be loyal to this brand but I'll be staying away from them now. My order numbers are #2459, #2106, #1880, #1785.
23 mei 2022
Review zonder uitnodiging
Antwoord van NavaFresh United Kingdom
Hi Vineet,
Thank you for your review.
I understand your concern about the price. Our prices are subject to change, it does include customs charges.
I have forwarded your feedback to our team so they could evaluate it.
Regards,
Lavina
Super service
15 april 2022
Review zonder uitnodiging
Antwoord van NavaFresh United Kingdom
Hi Jarl,
We thank you for your valuable feedback. It's always a pleasure serving you and we certainly look forward to doing that in the future.
Regards,
Lavina
Good thank you except for slow delivery
28 maart 2022
Review zonder uitnodiging
Antwoord van NavaFresh United Kingdom
Hi Lorna,
Thank you for your review. We acknowledge that your order was delayed due to slight delay with the courier partner. We have reached out to the courier partner and they received higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future.
We do hope you will give us another chance to serve you better.
Regards,
Lavina
User friendly site and good deals
User friendly site and good deals. value for money bundles. Reasonable shipping rates.
22 maart 2022
Review zonder uitnodiging
Antwoord van NavaFresh United Kingdom
Hi Rajat,
We thank you for your valuable feedback. It's always a pleasure serving you and we certainly look forward to doing that in the future.
Regards,
Lavina
First one in the UK to actually get me…
First one in the UK to actually get me this ghee all the way from Bengal. Well done.
15 maart 2022
Review zonder uitnodiging
Antwoord van NavaFresh United Kingdom
Hi Rohit,
Thank you, for such kind words. Your appreciation means a lot to us. It encourages & motivates our team to improve the quality of work.
Everyone needs encouragement and your way of responding to us is very nice.
Regards,
Lavina
Prompt delivery and product as…
Prompt delivery and product as described. Useful updates on order progress
14 maart 2022
Review zonder uitnodiging
Antwoord van NavaFresh United Kingdom
Hi Jeff,
Thank you so much for your positive feedback on the product. We value your thoughts and strive to provide you with the best products & customer service experience.
Regards,
Lavina
Excellent and fast delivery with good…
Excellent and fast delivery with good communication
9 maart 2022
Review zonder uitnodiging
Antwoord van NavaFresh United Kingdom
Dear Mr Sawbridge,
Thank you so much for the kind words and encouragement. Your words really made our day. Our whole team sends you warm regards and looks forward to serving you again soon :)
Regards,
Lavina
Good price
Good price, one of just a few stockists, speedy delivery
9 maart 2022
Review zonder uitnodiging
Antwoord van NavaFresh United Kingdom
Hi David,
Thank you so much for your positive feedback on the product. We value your thoughts and strive to provide you with the best products & customer service experience.
Regards,
Lavina
Amazing quality Indian chocolates in UK
First time I ordered via Navafresh and the overall experience was good. Lot of options to find Indian sweets(toffee/chocolates) especially childhood sweets.
Only one concern i have is that you have to order in big quantity and items are quite expensive. The delivery time is longer than usual as the items came directly from India which is a bit misleading as from website i was under the impression its all stocked in UK but saying that they do clarify next to items the estimated delivery time.
Also one of the most impressive thing was that all the items were recently manufactured that means a long best before or expiry date as there are some websites in UK that sell indian chocolates that are either expired or about to go past the expiry date.
Overall I am happy with my first order and will be back hopefully in future too.
9 maart 2022
Review zonder uitnodiging
Antwoord van NavaFresh United Kingdom
Hi JD,
Thank you for such kind words. Your appreciation means a lot to us. It helps our team to work with courage and sincerity. Even this encourages them to bring variation and improve the quality of work.
Regards,
Lavina
Dishonest traders. Do not use
I placed an initial order with Navafresh early December. The order took over a month to arrive and I had to keep chasing them up the whole time. When it did arrive only half of the order was sent! I contacted them straight away and was told they would send me the missing items. I received no dispatch notification so again chased them and another month later was told I would be refunded. I had to chase this a week later and again the following week and the following week. I am still waiting for the refund >:( AWFUL COMPANY DO NOT USE!!
Since writing this review they have responded to say that they refunded my payment. I have closely checked my account and can confirm that NO such refund was made. I do not retract my original review. This company is dishonest, do not use them.
26 februari 2022
Review zonder uitnodiging
Antwoord van NavaFresh United Kingdom
Hi Jools,
Thank you for your review.
We acknowledge that because of an error at our warehouse, a part of your order was missed. We have processed a refund for your order and put in place a review process at the warehouse which will ensure that such errors are minimized going forward. I have sent an email to your registered email ID offering a resolution, I would request you to liaise with me over the same email thread.
We hope you will give us another chance in the near future.
Regards,
Lavina
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.