The buying process was easy. The prices were competitive. The only let down was the courier they chose to use which was ARAMEX. I would rate NEWPACK higher if they used a more reliable Courier to d... Toon meer
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Lees wat reviewers zeggen
Easy process to purchase. The boxes are good quality and were despatched quickly. Kept informed via email re progress. Bought online and as there have been no problems there has been no need for furth... Toon meer
Unfortunately I ordered some boxes which I thought the measurements were taken from the inside of the box as I had read that somewhere, however, they weren't and didn't fit what I needed them for and... Toon meer
Took about 4-5 business days to process the order. I still haven’t received my package, yet you are asking for feedback. Just shows how poor the service is doesn’t it!
Bedrijfsgegevens
Geschreven door het bedrijf
Fulfill all your packaging needs at one place with New Pack’s packaging supplies online store. At New Pack, we simplify the process of obtaining packaging material for variable needs. No need of going to a packaging store and carrying a heavy payload back to your home. Simply sift through our wide range of packaging supplies online and buy them with a click of a button! We deal in wholesale packaging supplies for all your packaging needs. May it be moving to a new house, stacking away unused items or moving articles from one city to another. Get everything you need from cardboard mailing boxes to tapes and bubble wraps.
Contactgegevens
1/10 Tarlington Place, Smithfield , 2164, New South Wales, Australië
- 1300 640 102
- Info@newpack.com.au
- www.newpack.com.au
3,6
Gemiddeld
154 reviews
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great product and quick service
3 mei 2021
I think product eftpos roll can be…
I think product eftpos roll can be improved as the roll paper was thick and less shiny then other we have used , ink was getting faded as well
20 april 2021
Antwoord van NewPack
hi
Thanks for your Review . Our product team is looking into this issue as this is the first ever problem we have faced with the quality of this product . Rest assure we will get the whole lot tested .
Regards
Team Newpack
When I made the order I’ve put the…
When I made the order I’ve put the correct address for delivery. When they shipped the package they missed the unit number and the package have returned to the sender. It’s been 15 days that I’m trying to contact them to have a position about this situation but no reply. The only email I got back was saying they were returning from the Easter holidays on Wednesday and the team would get back to me, but 3 emails I’ve sent later and none of them have get back to me. The worst customer service ever.
18 april 2021
Antwoord van NewPack
Hi livia
Thanks for your feedback . Unfortunately this situation was due to error while writing your address . Suite number was written under the addrress line as we use AUSPOST software to correct the address ,In this case software corrected it to your street address . In future we would request you to please write suite number on the top and this mistake can be avoided . we are sorry you had to go through this as we are known for fast and reliable delivery . Your order was sent again and have already been delivered
Regards
Team Newpack
Shipping was fast and the product was…
Shipping was fast and the product was even better than I'd hoped for. Thankyou! 🙏
17 april 2021
Antwoord van NewPack
Thanks for liking our mailing boxes
SO easy to order
SO easy to order, and always quick delivery, cant recommend highly enough
10 april 2021
Great product. Fast dispatch.
3 april 2021
Great product
Great product, good customer service and very fast shipping. I have no hesitation recommending this business.
23 maart 2021
Review zonder uitnodiging
Ordered some sample packs and received…
Ordered some sample packs and received them the next day. Brilliant service. Thank you
5 maart 2021
Thank you for shipping these so…
Thank you for shipping these so quickly! Much appreciated.
5 februari 2021
service and pricing excellent owner tahmoor Post Office
service and pricing excellent
Phill
4 februari 2021
Delivery company poor
Delivery company poor. Had notification my item was out for delivery one day and it never showed up. Came late the next evening. No notifications. No response from newpack when I complained about their delivery company.
2 februari 2021
Quick dispatch and good quality product.
14 januari 2021
Measurements mix up
Unfortunately I ordered some boxes which I thought the measurements were taken from the inside of the box as I had read that somewhere, however, they weren't and didn't fit what I needed them for and I had to re-order some other boxes.
The good things are that the orders arrived quickly and when I called about the measurement mistake, they were happy to have the boxes returned and refunded. I decided to keep them as I will be able to use them for other stuff. I will use Newpack again, as now I know how the measurements work.
17 december 2020
Best service.
16 december 2020
Very fast delivery and good quality…
Very fast delivery and good quality packaging boxes
15 december 2020
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