New Homes Mortgage Helpline Reviews 

I have a nice experience, fully support and advise
Thank a lot

Absolutely hats off to Zoe Burton , she kept us informed of each and everything though sometimes we could not respond her back well. Felt so easy going and supported through out the process. I would like to appreciate Zoe for her dedication and commitment. Good work Zoe . Thank you for your help for our dream house.

We received a great service from New home mortgage team to get our first mortgage approved, here I need to state the people who provided me an exceptional service including Kieron, Zoe and Bruno, great support guys, you are really on top of what you do. Thanks for all professional advice and guidance throughout the process 🙏

No complaints, amazing experience, very well looked after and kept informed during the whole process. Would really recommend to anyone.

From first contact with Josh he was extremely helpful and service was great

Professional service with friendly advisers. So glad that we chose lifetime cover 4 years ago. Particular mention to Josh Berriman who has been extremely helpful throughout the process.

Massive help when navigating the minefield of mortgages and house-buying as a first-time buyer. Ben, Sarah and Megan were all incredibly helpful throughout and kept me updated throughout the entire process. Would recommend them to anyone looking for a mortgage

Very smooth service.
Megan was particularly helpful as she gave us regular updates either by phone or email.
She was very approachable and we felt we could ask questions and she would deal with them effectively.
Very good telephone manner too

We had a very good experience with them. They were really helpful and thorough. Always ready to listen and made sure we understood the whole process.

Kalib and Josh It’s rare to come across people who balances professionalism with genuine care the way you do. You didn’t just help with this process you supported a life goal, and that has made all the difference.

Bunch of frauds!!
Paid for a lifetime membership and we wanted to sell. They contacted us short notice and couldn't help us. We contacted them again a year later and this time they said we wasn't able to lend and no-one would lend to us. We have now spoke to mortgage advice bureau and another mortgage broker who confirmed we are good health with our credit and we had to pay another £700 for a new broker. I am disgusted!!!
I want our money back from this company.

After proceeding with purchasing a Bellway property, we were introduced to NHMH, and from start to finish the entire experience was SO seamless.

We dealt with Jaden Forrester initially for the affordability check and check ins up until reservation, then Robel Tewelde for the mortgage appointment and application, and Liam Rogerson for the final approval.

All three employees were so responsive and helpful, and we never had to chase for anything. I would 100% use NHMH as my mortgage broker again, we have used a different company in the past and the service we received was nothing like what we have just experienced. 10/10!

We recently contacted your team about a mortgage, and we had the pleasure of speaking with Josh. He was incredibly helpful, patient, and professional throughout the entire conversation. His guidance made the whole process feel so much easier, and we genuinely appreciated how polite and knowledgeable he was. We’re really glad we chose your service.

Lewis is a genuine credit to this company.
We were only porting our mortgage but after a few little errors/glitches Lewis did a great job of sorting it all out quickly and in a way that was easy to follow. He also gave us confidence that it was being done correctly and efficiently with him also waiving the fee as well, which was a pleasant surprise.
We thoroughly recommend this company from the experience we have had with them.

The team at New Homes Mortgage Helpline made our experience straight forward and clear. We did a part exchange scheme with a developer which we have never done before and the assistance from new homes made things a lot simpler than we were expecting.

Megan from New Homes Mortgages has been good in keeping us up to date. Megan has chased our lender for information on our behalf and also reached out when she has needed more info from us.

As a first time buyer, I couldn't have asked for a better experience! NHMH made the whole process so smooth, and I'm so grateful to the team that supported our journey.

Our first contact was Sam, who made sure we understood every step of the process and was so patient with all of our questions. We were then passed onto Charlotte, who was so professional and took the time to really go through our option so we weren't rushed. Since then, we have been receiving updates from Megan who has been so proactive! With every update, she has ensured we know when to expect the next update from them so we don't feel like we're in the dark which is so appreciated. We recently changed our minds on a detail and Ben on the insurance side has been so helpful with helping us change something.

Would highly recommend!

I recently used NHMH for my mortgage, and the experience was excellent. The team was knowledgeable, responsive, and guided me smoothly through the process from start to finish. They made what can be a stressful experience feel straightforward and manageable. Highly recommend!

Megan Dean is simply amazing, very helpful, cnolageble and prompt. After phone call always follow up with email so you have tracking of what was said. Brilliant job ceep it up and be amazing.

Megan was brilliant throughout my mortgage process. She kept everything clear, moved things along quickly, and was always easy to reach. Thanks to her support, I received my mortgage offer without any stress. Really great service!