Nice Airport Reviews 

Excellent process when it came to returning car hire. Super efficient. Rude airline staff at check-in, to us as well as passengers directly before and after. Slow service at customs...1 person for over 100 passengers. The 2 female staff directing at customs were great

Only 2 people checking in and taking bag drops. Our guy was rude, including to the people in front of us. Security gate wasnt much better. Could do with some interpersonal training considering they are working with the public.

Passport Control took ages also with one guy looking after the entire terminal. 3 ladies were trying to coordinate the entire line. I would have thought employing 3 more immigration officers would have been money better spent

On a positive, I have never seen such an efficient rental car return operation. Really good and polite. If only the rest of the airport took their lead

Our wonderful vacation in Nice was completely overshadowed by the airport experience.

The airport somehow managed to lose our suitcase containing all of our branded clothes and even our beloved Dyson hair dryer. The flight was a direct route from Nice to Wrocław — only about 1.5 hours long. Yet when we arrived in Wrocław, our luggage was nowhere to be found.

We immediately filed a PIR (Property Irregularity Report) for the missing baggage. It has now been three days, and we have received absolutely no update or communication from Nice Airport. We still have no idea where our suitcase is.

My advice to anyone flying from Nice: never put anything valuable or sentimental in your checked luggage. There seems to be a very real risk that you may never see your belongings again.

Extremely disappointing end to an otherwise fantastic trip.

Porte A42 à A45 (toutes destinations corses)
Embarquement pour la corse.
Tous les passagers en attente assis à meme le sol, pas un fauteuil, cherchez l' erreur , être Corses ?
Je vais essayer de pas être aussi susceptible..
Je ne publie pas de photos par respect pour les passagers présents , mais assez comique si ce n' était pas aussi triste.
Il faut espérer que cela est provisoire et dû à un manque de budget , quoique lorsque l on paye un café crème ridicule 5 euros ( que l' on vous dit que les loyers de l'aeroport sont énormes), il faut s' interroger, sur le manque de moyen .

Such a shame that they have introduced the new checks but not enabling these efficiently with the correct staff members. Huge queues to get into B and only 2 booths open. Information staff very rude and do not care. They had to keep pulling passengers through from the queue as the flights were boarding. The airport could be lovely but they have no intention of making this work better. All part of Brexit which keeps on giving!

Terrible treatment by a person who had information on his back. No information was given about where to queue. If you are British you are treated very badly. He repeated himself to me a number of times and threatened me with suggesting I would not be allowed to fly.
I had just asked why we had not been told which queue to be in. This should have been his job as he had information written on his shirt. Very long queues with only 2 desks open.
Very sad and disappointing treatment after a lovely holiday.

Récupération des bagages catastrophique
30 minutes d'attente et toujours rien
Aviapartner doit être en pause syndical...
C'est toujours comme ça ici
Prenez exemple sur les autres pays !!

I forgot several personal belongings in an SAS plane. 1 hour after arrival in Nice, I visited the service center at the airport, Terminal 2. I was told to registrer the items on Troov.com. Upon my return from Nice I visited the service center again. I was told it could take 10 days (!!!) before the lost items were rendered to the airport’s lost and found service. What’s the point registering?? Who’s stealing? And why is this considered acceptable?? 10 days later I still haven’t heard a thing on Troov. And I’m no longer in Nice.

Terrible experience !!!
The organization it’s orribile ! If you are a disable is really impossible . I didn’t think that a very famous place like Nice would be like this !

I recently traveled through Nice Côte d’Azur Airport, specifically Terminal 2 (international departures, near Gate B and the passport control checkpoint), and had one of the most frustrating airport experiences I’ve encountered.

The passport control process was severely understaffed, with only two agents managing a line of well over 200 passengers. The pace was extremely slow, and there appeared to be little urgency or coordination despite many travelers, including families, trying to make their flights.

At one point, a large group of schoolchildren was allowed to bypass the line ahead of everyone else who had been waiting for a significant amount of time, which added to the frustration and sense of unfairness.

I was traveling with my wife and three young children (all under the age of seven, including an infant), which made the situation even more challenging. One particular officer—an older woman with glasses—was especially difficult to interact with. Communication was strained due to limited English proficiency, and her demeanor was rude and condescending. At one point, her comments felt inappropriate and discriminatory.

Despite arriving at the airport more than three hours before departure, we only just made our flight. The overall experience reflected a lack of professionalism, poor customer service, and inadequate operational efficiency at a critical checkpoint.

Based on this experience, I would strongly caution travelers—especially families—to allow significant extra time when departing from this airport, and I hope improvements are made to staffing, communication, and overall passenger handling.

Über 2 Stunden Warteschlange bei der Passkontrolle, Menschen mussten für ihre Flüge ausgerufen werden. Es waren nur zwei Schalter geöffnet, purer Stress und Chaos. Das war das Schlimmste, was ich je gesehen habe. Man sollte zwei Stunden vorher am Flughafen sein, aber wenn du mit diesem Flughafen zu tun hast, plane vier Stunden, Katastrophal.

Security still in the dark ages, have to put fluids in separate bag. Passport control a massive ligament. Only 3 boarder control people checking passports.
Good job we arrived early.

Zone B departure area in T2 was chaos. No biometric gates operating (apparently as no police officer available), passengers of 5 flights waiting to pass through customs were held, without movement in the departure area for 1 hr 15 mins. Arriving early was pointless as I was turned away from going through customs (too early I was told, it was approx 30 mins too early). No response from any of the airport staff when people were seeking information, our gates had closed, our departure times had passed, we were told repeatedly to stay where we were. People were opening up the security flow gates and everyone starting to push to the front of the departure area. Small children were being caught up in the throng. This mess is entirely down to the apathy of the airport staff. They were ignorant and only appeared when the situation became dangerous. By this time, 5 flight departure times had passed. The police officers in the customs booths were not taking passengers through, they sat stony faced and practically motionless. Giving this experience 1 star is being generous. You plan to increase passenger numbers then you need to do better

Staff at BA checkin are amazingly rude. Almost as many “supervisors” as counter staff but they don’t seem to help but rather slow things down.

Else where, airport staff don’t appear to like their jobs and find any interaction with passengers distasteful.

Shocking. Passport control be prepared to spend the day trying to get through from the uk. 3 times now I’m giving up on France . Back to spam much better.

Its a disaster with the new biometric passport controls. To add to the chaos they have just 2 passport agents for both European citizens and foreign nationals. Surely as they transitioned to a new system they could have employed extra staff. Lets take our tourism elsewhere as we are clearly not wanted.

Your flight will be late leaving and shops are poor.
All the staff complaining that the big boss is in charge and had no idea how to run an airport and that is certainly made clear!

Quand vous arrivez a la douane, pas de le lecture de passeport, toujours en panne , j ai honte pour
L image de la France, 3 douaniers pour 180 passagers !! Honteux pour l'image,et heureusement que l a380d emirates n est pas plein .

Small airport that gets overburdened whenever more than three people show up at the same time. Early in the morning, all the cafés and similar places are closed, so you can’t even buy anything to eat. And do you really have to provide an out of tune piano for free use at 6:00 a.m. to every wannabe influencer that shows up (there are quite a few of them in Nice and Monaco!)???

Awful experience this morning at Nice Airport Terminal 2.
So the passport control was only manned by two people who seemed to take a sadistic pleasure in further delaying people that had already been queuing for over an hour. Why only two non plussed employees at an extremely busy time with many Easy Jet flights departing for the UK Edinburgh and other destinations? We do bring tons of money to this beautiful city and this is the way the Airport and its employees treat people and air crew alike? Without as much of a smile or a sorry but a terribly arrogant attitude.
Our flight was delayed by one hour not for Easy Jet fault but the people in passport control that do not turn up to work! Poor passengers stressed out thinking they’d miss their flight…we had to wait for 88 people to get through passport control and we departed well after 11:00 am. The whole thing was an absolute farce!
If you use this airport you need to be there two hours in advance as a minimum….
Is this the worst airport in the whole of Europe?! I’d say yes!
Recently been in Thailand and the people in Nice airport should take a leaf out of the customer service that we get in Bangkok!
Terribly frustrating!