Nireeka Reviews 

154
•
TrustScore 3 uit 5

2,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve been looking at this bike company for over 5 years now. I finally had the money to afford a Nireeka Revenant! It’s an amazing bike, the design is gorgeous the back suspension is amazing (rock sho... Toon meer

Beoordeeld met 4 van de 5 sterren

Bought a Nireeka Prime A4; its become my favorite bike both in the road and off-roading. It gets a lot of attention locked up - people don't see bikes like that very often. It has great acceleratio... Toon meer

Beoordeeld met 1 van de 5 sterren

I am writing to say the reply Nireeka gave is in fact incorrect. It is down to the company to arrange the delivery from there so called base in mainland Spain. A customer cannot arrange the import of... Toon meer

Beoordeeld met 1 van de 5 sterren

Order bike thru indiegogo.. 8/2025. Pledge ID: 98385366A. Sent shipping confirmation last month- only label printed not sent.. no response from emails..

Bedrijfsgegevens

  1. Fietsenwinkel
  2. ook in
  3. Sportwinkel

Geschreven door het bedrijf

Manufacturer of the world's most affordable carbon fiber electric bicycle.


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

154 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 76% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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2,9

Alle reviews

(154)

24 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Nireeka #0163

I received my bike a few days ago and already have 50miles on it. That's really eyecatching. Brilliant color. Mine is pearlized red, frame #0163
It's an awesome bike.
Perfect choice of SHIMANO parts and BAFANG motor and they work well together with the bike.

The bike works like a charm so I never needed to contact their support so far.

16 oktober 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I am only reviewing them with 1 star

I am only reviewing them with 1 star, because I could not use 0. This company is beyond bad. I doubt they will be in business in 6 months. Run!!!! The product has no support. My bike broke down, after just 150 miles. I could not get replacement parts, and they wont let me return it. Run by scammers. This issue has been on going for 4 weeks, still no resolution.

12 oktober 2020
Logo Nireeka

Antwoord van Nireeka

As mentioned in the tickets on your customer panel, we're working on the issue and you always have our full support.

Edit: The ticket is open for 4 weeks because you replied to your response after 3 weeks.

Edit 2: Your tickets are still open with no answer from your side and you kept the review 1-star.

Beoordeeld met 1 van de 5 sterren

Ordered an Nireeka e-bike in March 2020

Ordered an e-bike in March 2020, it is mid-October, and I still have not received my bike. Do not order any bike from Nireeka until other buyers begin to receive their bikes.

It's November 12th, and I have still not received my Nireeka Prime e-bike. Still waiting. Promised several times, I would be receiving a shipping date. And guess what, NO SHIPPING DATE as of yet.

I am still hoping this delay is due to the pandemic and not a SCAM. When and IF I ever receive my e-bike, I will let everyone know. And I will give the bike my honest review.

And by the way, as of today, Nireeka has never contacted me, as they said they would do in their comment.

As of November 30th I received word that my bike had been shipped from the factory to me. Estimated delivery date some time mid-January. I will keep who ever is interested informed.

10 oktober 2020
Review zonder uitnodiging
Logo Nireeka

Antwoord van Nireeka

Dear Luis, as you said the bike shipped and we're not sure if it's due to the pandemic or other reasons. We're experiencing some delays at the destination countries' ports these days. We're looking forward to hearing your review when you received your bike.

Beoordeeld met 1 van de 5 sterren

The customer service is horrible

The customer service is horrible. My bike fell over and the LCD screen cracked from the vibration. First, not a great sign for the durability, and second, they wouldn't pay for the replacement part. I'm hoping to sell it before something else happens because customer service will be no help. In response, thanks for making my point that you do nothing. A mountain bike should be able to fall over without being damaged so don’t buy this bike if you intend on riding it anywhere. I ordered the replacement part and asked for instructions on how to install and they sent me a video to fasten it to the handlebars but nothing about where to plug it in. Also the part has been replaced by a better monitor but they still sent me the old outdated one and STILL made me pay for it. I would NEVER buy one of these bikes again.

23 september 2020
Logo Nireeka

Antwoord van Nireeka

We do not pay for the replacement part if a part is broken because of a crash or fell over. Anyway, We have a dedicated support system in the customer panel section of our website. Our agents reply to the tickets in less than 24hrs.

Beoordeeld met 3 van de 5 sterren

After 2 years waiting to receive the…

After 2 years waiting to receive the order of 2 bikes now and after a short period of use I am having problem w/ my bike. Unfortunately the battery is disconnecting and even w/ 60% of power.
Already disconnected the both cables, one from rotor and the other from display and the problem persisted, what should a do or review ?
BR
Paulo

13 maart 2020
Review zonder uitnodiging
Logo Nireeka

Antwoord van Nireeka

We have a dedicated support system in the customer panel section of our website. Our agents reply to the tickets in less than 24hrs.

Beoordeeld met 4 van de 5 sterren

Stylish products but sorely lacking in experience.

Nireeka have created a stylish but somewhat flawed ebike.
After their CEO, Max went back on a couple of promises he DIRECTLY MADE TO ME over several one on one communications, I lost confidence in the project.

However, they appear to honestly be trying their best to fulfil their customers' complaints and have gone above and beyond to remedy the situation which has gone some way to restoring my faith.

My own bike is a wonder to look at but does feel more like a prototype than a fully formed product.

Final verdict:
Nireeka are honest folk with a wickedly good designer at the helm, but sorely lacking in experience and knowhow.

Never put down to malice that which can be attributed to incompetence.

14 oktober 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

responsibility

responsibility
soon reply
Production accuracy

8 september 2018
Review zonder uitnodiging
Logo Nireeka

Antwoord van Nireeka

Thanks for sharing your review with us. Enjoy your ride!

Beoordeeld met 1 van de 5 sterren

Changed price after being one of the…

Changed price after being one of the first 200 orders. June delivery huh? It’s almost October and still nothing. Will not return calls, emails, chat or messages through Indiegogo.

7 september 2018
Review zonder uitnodiging
Logo Nireeka

Antwoord van Nireeka

Dear Cory, you reserved a bike and we sent several emails to all the backers with that perk and asked them to make their final decision ASAP and we even extended the expiry date several times. With this said, you never ordered a bike so you didn't receive any. Thank you

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