Noir London Reviews 

This company is not based in London, despite the branding. And they will not refund you or accept returns, despite having clearly stated this on their website. This has now been edited to state that returns are to be at the customers expense, but refused to honour the previous conditions clearly stating that returns were free.

The item ordered was hugely different to the photos advertised. I will avoid this company at all costs going forward, and advise that others do the same.

Returnerte en jakke i januar og fikk pengene tilbake etter ca. ti dager. Prosessen var enkel og tydelig, men litt lenger ventetid enn jeg hadde håpet på.

Tried to return item, they made it very difficult for me to return, kept offering me a discount to keep, I then had to pay for a return to the far east, which i did, I have been chasing for a refund since January 2026, to no avail and now they are not replying to my emails, PLEASE DONT ORDER FROM THIS COMPANY, THE QUALITY IS VERY POOR AND SO IS THEIR CUSTOMER SERVICE

Stay away from this lot ordered winter coat In February.
We are now in May item still not arrived had my money so fair warning to everyone.

Ordered 3 T-shirts , advertised as cotton delivered items were polyester . 4 weeks to arrive. Advertised as uk company returns to China. Advertised free returns was a lie. Stay well clear.