NotJustTaps Reviews 269

I needed two tap tops for a bath mixer tap. The detailed description given on the product allowed me to work out if they would fit. This saved a very expensive removal and replacement of the existing tap due to bad design of bathroom. The whole process was straightforward and the delivery was with Royal Mail,and within the scheduled time, a good company to deal with.

After spending hours looking for lever sleeves or new levers for my bathroom mixer taps, this company came up trumps and because they were so reasonably priced I bit the bullet and ordered, excellent delivery time and the product fit my levers, which all plumbing stores incidentally told me I wouldn't get) very happy.

Easy to navigate website, perfect tap replacement. Great communication, fast delivery. Will use again.

Excellent service. Tessa in sales office was very helful

Brilliant company to deal with, very helpful finding the correct flow straightener for my taps. Good prices and very quick delivery. I will certainly be back when I need more plumbing parts.

I only wanted small replacement parts that I was very pleased that they stocked. Reasonably priced items. Well informed tracking details & a speedy delivery.

Goods arrived promptly exactly as described and of excellent quality.

Excellent service !... have purchased products before, so i know this company can be trusted unlike a number of companies i could mention !

As a return customer, the staff remembered me over the phone. Even though I placed a small order this time I was given the trade discount code, which I didn't expect. From one item to a full pallet the delivery was excellent.

I didn't know the name of the parts I wanted, but looking on the 'Not Just Taps' web site I discovered the parts are called Tap Handle Shrouds.
My order was dealt with quickly and the shrouds arrived within the forecast time, safe and sound.
They now have a customer that will go to them as the first port of call for any other tap parts needed.

From the first phone call the lady could not be more helpful, the engineer I spoke with answered all my questions then the valve turned up and I now have a super working shower.

Great service with excellent ordering procedure - very difficult to order the wrong item. Required two 1/4 turn tap valves which were of good quality and very competitively priced. Overall, very satisfied.

Very helpful and reliable company.
Have been using for a few years now, and they have never let me down.
Reasonably priced, and fairly quick on delivery.

Another excellent experience. Great range of products, best prices and fantastic service.

We purchased over 15 IPS Panel sets, including basin and taps. Unfortunately, the quality of both taps and basin has been very poor. Several basins discoloured within a year, and we have experienced ongoing problems with the taps and tap levers. While "notjusttaps" initially provided a number of replacement rings free of charge, they are now requesting payments as the issue has persisted. Another recurring fault is with the tap levers, which frequently break. The owner of "notjusttaps" acknowledged that these were part of a faulty batch, but even after replacing the tap levers, the problem continues. We also attempted to resolve this directly with the manufacturer, INTA in Birmingham, but were advised that, since the taps were purchased from notjusttaps, we must deal with them directly. As a result of these ongoing issues, we are in the process of replacing all the units purchased from "notjusttaps".

Fantastic customer services, so helpful. Quality valves but required work on the spindles so they fitted the handles. Overall it makes a change to have such good service.

Outstanding service and GREAT valve. I would highly recommend these guys and gals. Highly HIGHLY recommend them. As a Gas engineer and plumber I WILL be using them again and again. I did say I would use them again. So grateful i did. Exceptional service AGAIN and at low price with great quality products. Don't need to look else where.

I spoke to Gemma at customer service. She was polite, professional and extremely helpful. She was very knowledgeable of the products they sold and was very patient to ensure I was ordering the correct product...
Wish there were more employees like her.
Thank you