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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Received my first and last parcel from Nowrain today to my complete surprise as it’s taken so long to get here, I’d totally forgotten that I’d actually ordered from them to be honest. My parcel consi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I was a bit concerned after my order took a wile to reach me .But to be fair they always answered my email when my orders arrived I was pleasantly surprised the quality was really nice and the items a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Please do not be suckered in by this company! So much false advertising and under no circumstances will you get anything like the pictures they're peddling, just a cheap, poorly made imitation.... tr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Clothing barely resembled that pictured on the website. Size was so far off that it fitted my 9 year old daughter who is tiny. Dress was supposed to be a "Sexy Lace Sequins Tassel Dress" yet did... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Damesmodewinkel

Geschreven door het bedrijf

We are a new fashion company in Hongkong and expecting to bring the most fashionable, and affordable dress to you(youth).


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

98 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Parcel has not arrived

Parcel has not arrived
I have contacted multiple times about my product not arriving. After being weeks late of due date they haven’t said anything. Poor customer service and don’t answer well. Do not trust !

28 april 2022
Review zonder uitnodiging
Logo NOWRAIN

Antwoord van NOWRAIN

Hi Amrita, we're sorry to know you haven't received the product. Could you please email us at services@nowrain.com with your order number? Then we can offer an off-purchase service.

Beoordeeld met 1 van de 5 sterren

Do not buy from this company! Shipping scam

I bought over $ 300 worth of clothes ! Every single one of the items were about 3-4 sizes toooooo small! these clothes are made for children ! Do not believe the size charts! They “ not as advertised”. They say 45 day hassle free returns then they tell you to return at extreme expense out of the country. When I asked to return the order they said we will give you $ 120 refund and keep the clothes ! like I want to spend $ 180 for nothing shame on you nowrain !

26 april 2022
Review zonder uitnodiging
Logo NOWRAIN

Antwoord van NOWRAIN

Hi dianne, It's sorry to know the clothes don't fit you well. We would love to offer post-purchase customer service. Could you please contact us at services@nowrain.com with your order number and email address?

Beoordeeld met 1 van de 5 sterren

o confirmation of my order

I ordered trouser suit on 15 th April and have had no confirmation of my order and also paid for

25 april 2022
Review zonder uitnodiging
Logo NOWRAIN

Antwoord van NOWRAIN

Hi Joan, could you please email us at services@nowrain.com with your order number and email address? We have checked the confirmation email sent to your email address on 23rd Apr. And we've tried to email you but also failed. It seems like the email address you left is not correct. Welcome to email us, if you still need any assistance.

Beoordeeld met 1 van de 5 sterren

Told me they would send partial refund …

Told me they would send partial refund keep giving me the run around. Case been closed since 3/23/2022 with pay pal and my bank. Keep the money I never received item. Don't buy from them they send you the wrong size first of all then when you tell them of their error. They say just try the wrong size trashy company. Never buy from here.

3 april 2022
Review zonder uitnodiging
Logo NOWRAIN

Antwoord van NOWRAIN

Hi Redhead, we are sorry to know this issue and with pleasure to serve you. Could you please contact us at services@nowrain.com with your order number and email address? Let us check this problem in detail.

Beoordeeld met 1 van de 5 sterren

Where is my order?!!!

Where is my order? I ordered it March 4th, 2022. It is March 28, 2022 and I still haven’t received it . This website is terrible.

28 maart 2022
Review zonder uitnodiging
Logo NOWRAIN

Antwoord van NOWRAIN

Hi Madam, sorry for the long delivery time. Due to the covid-19 pandemic, some of the packages will be delayed in shipping. Could you please contact us at services@nowrain.com? We would love to check the delivery status for you.

Beoordeeld met 4 van de 5 sterren

Customer service

I was a bit dissatisfied with the quality of the procuct I bought so I sent an email of complaint. I was extremely surprised how efficient and helpful the customer service was. They addressed my issue very quickly and gave me a satisfactory solution but also assured me that the quality of the products is going to be reviewed. I was positively surprised and will consider buying again from Nowrain as I know I am going to be listened in case of any issues which is not a very common practice nowadays.
Thank you Nowrain for the great customer support!

21 maart 2022
Review zonder uitnodiging
Logo NOWRAIN

Antwoord van NOWRAIN

thank you dear! It's sooo glad to know you are satisfied with our customer service 🌹🥰

Beoordeeld met 2 van de 5 sterren

The fabric and the size of the dress…

The fabric and the size of the dress wasn’t what I expected. It was too light as compared to the picture

16 maart 2022
Logo NOWRAIN

Antwoord van NOWRAIN

Hi Wilma, Sorry for the dress can't meet your expectations. Please feel free to contact us at services@nowrain.com. Thank you so much for your feedback.

Beoordeeld met 4 van de 5 sterren

Lovely Top and good quality

After giving Nowrain one star in a previous reveiw, I would like to say i received my top i purchased from them. I must say i am very pleased with it, it is a lovely fit and looks much more expensive than what i paid for it. The quality is very good and the top is just lovely. The reason I gave 4 stars instead of 5 is because i had to wait longer than I antisapated on it, but it was worth the wait. Infact its much nicer than the picture...... TY Nowrain !

14 maart 2022
Review zonder uitnodiging
Logo NOWRAIN

Antwoord van NOWRAIN

thank you dear! We really appreciated it🥰🥰 For the long delivery time, we're still working on it, due to the COVID-19 pandamic most of the logistic has been impacted. Hoping this issue will get improved soon.

Beoordeeld met 5 van de 5 sterren

The service is great

The service is great. They really help if there is a problem with your order. They always want to make sure it's right, and if it's not, they try their best to make it so. 😊 Nice company!❤️

13 maart 2022
Beoordeeld met 1 van de 5 sterren

The dress is not like the image

The dress is not like the image, it'horrible and the size is not respected.

13 maart 2022
Logo NOWRAIN

Antwoord van NOWRAIN

Hi Virginie, Sorry for the dress can't meet your expectations. We've emailed you and offer the after-sale customer service. Thank you so much for your feedback. We'll reflect the problem to the supplier and improve the product

Beoordeeld met 3 van de 5 sterren

Just wish I would receive up to date…

Just wish I would receive up to date emails to let me know when my item is expected..otherwise easy to order.
Thanks.

12 maart 2022
Logo NOWRAIN

Antwoord van NOWRAIN

Hi Amanda, I've replied to you with the up-to-date delivery status via sending email at services@nowrain.com. Let's keep in touch there🥰

Beoordeeld met 5 van de 5 sterren

Clothing

Good service ..I need to send a pair back from my very first order as they were to small..still waiting for a response
Regards Sarah

12 maart 2022

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