Nuevita Reviews 

Very nice tasting and very useful for my health and I would buy again

They keep taken £ 30 pound out my bank for no reason I stopped this months ago and they are still taking what to do next as am reporting this to my bank A Fradgley

Slow to Dispatch
Order was made 5 September and dispatched 13 Sept, delivery was few days later. Need to improve...!

Update - my neighbour returned from holiday last week and my parcel had been posted through their door. From the date on the parcel it would appear to be the original package - so I guess having been advised that Nuevita would be dispatching a replacement they never did.

I had already ordered a replacement product so now have twice a much as I need and have spent twice a much.

I dont think it would be right to change the score a this could all have been avoided, Ive learned the following:

The tracking code has no value or purpose - 2 different Royal Mail employees advised me that the package was showing as no attempt to deliver and that is what the system said when I followed the link sent by Neuvita.

Royal Mail advised that Nuevita could claim compensation for the lost package and should re-send to me - Im not sure if the first happened but certainly I didnt receive a replacement package and Nuevita just didnt respond to my 3 (I think) emails asking if a second package had been sent. Thats just poor customer service - I dont get to choose the delivery service Nuevita use and I think it important for the company to regularly review service standards of any partners.
I ended up waiting over a month for a product, and now have twice as much as I need and all I can do is not shop with Nuevita again because I need a predictable service and Im really not happy about the additional expense Ive had to go to.

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Original review

I've avoided reviewing despite 2 reminders as my order was lost in the post and didn't want to have to write a bad review for a small business so tried to wait until the situation was fixed. However replacement order has not been received (or dispatched I think) and I can't get a reply from sales or dispatch, will have to go through credit card company to get a refund which is an unnecessary pain. Only my second time ordering, back to Healthspan I go. Royal Mail confirmed Nuevita would be compensated for the lost package so not sure what the issue is, issues occur but not dealing with them wastes too much time - it's over a month since I ordered

Donna's service has been exemplary. She has gone more than the extra mile to getting a replacement out when the original one was lost in the post. Thank you Donna.

Still not had the order after over a week!

Ordered over a week ago and still not received order. There is a problem with the tracking number when you go on Royal Mail.

Excellent quality and customer service . I’m a repeat customer and now use them for all my vitamin and supplements.

The product is a good price with fair delivery rates. Ordering is very easy and delivery prompt. I believe this order is my second, I like the quality and service, thank you Nuevita.

The products are excellent and I usually have no issues with my online purxhase.

Unfortunately this time my order was short and I have been chasing the sales team who to thier credit called back.

I am still waiting for my order to be completed

Good price and quick delivery with a discount too.

Excellent choice, very competitive prices and quick delivery!

Great items at a reasonable price. Very fast delivery. Will definitely use again and recommend.

Easy to order quick delivery great product.

Good service and satisfactorily vitamins. Will use this company again.

I was having lots of stomach problems, acid, wind etc., due to the large amount of medication I have to take. I decided to look for some charcoal products to see if they would help. The Nuevita charcoal capsules are the highest concentration I found on the market and after I tried them for the first time I was amazed and really pleased at the effectiveness of them. I have no bloating or acid now and I only take one capsule per day.
Delivery is excellent and the the packaging is great in the resealable pouch instead of a plastic bottle.
I couldn’t be be more satisfied with the product or service.

Amazing service.amazing products.i use cider vinager capsules there amazing.quick delivery.very good communication.always .highly recommend .thankyou .

Ordered C-Vitamin 1000 - 1500mg many times already from this company. I'd recommend! Thank you!

Fast delivery, great product. Thanks guys