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Nushape Reviews 

1.032
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

I can't say enough good things about this. The red light therapy made a huge difference in tightening the skin around my waists and helping me move fat cells before my body building competition. I al... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am a long-time customer of NuShape. I've recommended this company and their products to many people! I purchased the NuShape LipoWrap back in 2021 and it has been a Godsend! Not only has it helped... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I purchased my Nushape LipoWrap in May 2022 and have used it for more than four years. It has honestly held up really well. Just recently, about half of the lights on the panel stopped working,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought my NuShape wraps in 2023 and have used them for pain management and for losing inches around my waist. My stomach is flatter and tighter now. Often I wear while cleaning the house to get a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gezondheids- en schoonheidsartikelen winkel
  2. ook in
  3. Gezondheidsspa
  4. Self-service gezondheidscentrum
  5. Wellnessprogramma

Geschreven door het bedrijf

Nushape is the leader in non-invasive wellness technology, proudly known as The Original Wearable Light Therapy brand. We specialize in high-quality, science-backed devices that bring professional-level treatments into the comfort of your home. Our signature product, the Lipo Wrap, has transformed the way individuals approach body contouring and self-care—delivering proven results using the power of red light. Harnessing clinically supported red light wavelengths, our wearable solutions are designed to support fat reduction, skin tightening, and overall cellular health. Unlike traditional bulky devices, the Lipo Wrap is lightweight, flexible, and designed to mold comfortably to your body—making it easy to incorporate into any lifestyle. Our mission is to empower people with accessible tools to feel confident and radiant in their skin. Whether you’re looking to reduce inches, improve skin tone, or enhance recovery, Nushape offers a seamless way to reach your goals without invasive procedures or downtime. With a commitment to quality, innovation, and customer satisfaction, Nushape continues to pioneer the future of wearable wellness. Trusted by thousands and endorsed by professionals, our products reflect a dedication to excellence and results that speak for themselves. Discover what The Original Wearable Light Therapy can do for you—only at Nushape.

Nushape Lipo Wrap – The Original Wearable Light Therapy

Geschreven door het bedrijf

Real Results. Real People. Backed by Science.
We believe in treating every customer with respect, empathy, and timely service. From troubleshooting to personalized support, our team is here to guide you at every step of your wellness journey.

Shop with Confidence — 30-Day Money Back Guarantee

Not sure if it’s right for you? Try it risk-free.

Not sure if it’s right for you? Try it risk-free.
We stand behind the quality and effectiveness of every Nushape product, especially our signature Lipo Wrap. That’s why we offer a 30-Day Money Back Guarantee — so you can experience the benefits of The Original Wearable Light Therapy without the pressure. If you’re not satisfied for any reason within 30 days of delivery, simply return the item in its original condition and we’ll issue a full refund. No hassles. No hidden fees. Just honest support for your wellness journey. Because when it comes to your health and confidence, you deserve peace of mind.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
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3 sterren
2 sterren
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4,8

Alle reviews

(1.032)

174 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

My cord frayed and broke after 4 years…

My cord frayed and broke after 4 years of use. I emailed customer service and received a reply within 24 hours. Even though the warranty is only one year, they made it right by sending me a complementary new cord. Thank you

27 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Thank you so much for sharing your experience, Melissa! We are thrilled to hear that our customer service team was able to respond quickly and get a complimentary replacement cord sent your way.

Even though the warranty period had passed, we always want to make sure our customers are well taken care of and can keep enjoying their products. We truly appreciate your support over the last four years, and we're always here if you need anything else!

Beoordeeld met 5 van de 5 sterren

Replacement part

I recently reached out to Nushape as the controller for my lipo wrap failed to work. I was surprised when I received such a quick response. It had been as while since my purchase and I had trouble finding any history, but the representative was able to look it up and offered to send me a new controller at no cost. I am elated to be able to use my lipo wrap again. I love all of its red light health benefits and it keeps my waistline in check. Thank you!

28 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Thank you so much for the kind words, Caryl! We are elated to hear that you’ll be back to using your Lipo Wrap so soon.

We know how important those red light health benefits are to your routine, so we’re glad our team could track down your details and get that replacement controller out to you quickly. Our goal is always to keep you glowing and feeling your best!

We truly appreciate your support and are happy we could help.

Beoordeeld met 5 van de 5 sterren

Quality wellness products, excellent customer service

I have been using Nushape products for many years, and have multiple devices. Half of the lights on the red light panel of my LipoWrap recently went out. Customer service was quick to reply to my concerns and offered to replace my system for free. I have seen so many benefits from adding Nushape products to my daily life, and their customer service is top-notch. Thank you for delivering quality wellness products.

28 mei 2026
Review zonder uitnodiging
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Hi Sandra,

Thank you so much for the wonderful 5-star review and for your incredible, long-term loyalty to Nushape!

We are so glad that our customer service team was able to respond quickly and arrange a complimentary replacement wrap for you to get your wellness routine back on track. Hearing that you have experienced so many benefits from incorporating our devices into your daily life over the years is the ultimate reward for us.

We truly appreciate your kind words about our team and our products. Thank you for being such a valued member of the Nushape community, and we wish you many more years of health and wellness!

Beoordeeld met 5 van de 5 sterren

I've really enjoyed using the Nushape…

I've really enjoyed using the Nushape red light belt as part of my wellness routine. It's easy to use, comfortable to wear, and feels like a simple way to prioritize my health even on busy days. What I appreciate most is that it's not invasive and back to my research around red light therapies potential benefits for circulation, inflammation, skin appearance and overall wellness. I was interested in the studies related to body contouring and supporting healthy lifestyle goals and this gave me an easy way to incorporate that into my routine at home the results have been great so far. Consistency is definitely the key. My waistline has slimmed down and the skin is tighter. I definitely recommend it for anyone curious about adding red light therapy to their health and wellness routine

25 december 2025
Review zonder uitnodiging
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Antwoord van Nushape

Hi Nicole,

Thank you so much for taking the time to share your wonderful 5-star review with us! We are absolutely thrilled to hear that the Nushape Lipo Wrap has become such an easy, comfortable, and effective part of your daily wellness routine.

We love that you did your research beforehand! You hit the nail on the head—consistency is absolutely the key when it comes to photobiomodulation. Red light and near-infrared therapy work at a cellular level to assist with circulation, inflammation, and cellular energy, so seeing those fantastic results with your waistline slimming and skin tightening is a wonderful testament to your dedication to your daily sessions.

It is incredibly rewarding to hear that we can help you bring those clinical, non-invasive body contouring benefits straight into the comfort of your own home, even on your busiest days.

Thank you for being part of the Nushape community and for recommending us to anyone curious about the power of red light therapy. We wish you continued success on your health and wellness journey!

Beoordeeld met 1 van de 5 sterren

I bought this for migraines

I bought this for migraines, brain inflammation and depression. After I used it two times, I got a headache both times. A couple years later I tried it again for sleep and it did absolutely nothing. Completely overpriced. Did not help at all.

25 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi Joy,

Thank you for sharing your experience, and we are truly sorry to hear that your initial sessions did not provide the relief you were hoping for.

Because our technology utilizes clinical-grade Red Light Therapy (RLT) and Pulsed Electromagnetic Field (PEMF) therapy, the device features highly specific, adjustable frequency settings tailored to target different wellness goals. For conditions like migraines, sleep regulation, and mood support, using the correct pre-programmed setting is essential to seeing results:

For Migraines & Headaches: The dedicated 10Hz PEMF setting (activated by pressing the M1 button once until the indicator turns Yellow) is specifically designed to help mitigate headaches and support cell regeneration.

For Sleep Support: The deep relaxation programs operate on different frequencies entirely. Pressing the M2 button once (Blue light) sets the device to 3Hz PEMF for insomnia and anxiety, while pressing it three times (Green light) triggers a 10Hz PEMF session to help regulate sleep cycles.

For Mood & Depression: Pressing the M3 button once (Blue light) initiates an 810nm–10Hz Red Light Therapy session targeted specifically for stress reduction and mental clarity.

When first introducing cellular therapies to the body, a temporary "healing response"—which can occasionally include a mild headache—can occur if the incorrect setting is used or if the session duration is too long for a first-time user. Additionally, while some users feel immediate relaxation, the systemic benefits of red light and PEMF therapy for sleep and mood are cumulative and require consistent, daily routine use rather than sporadic sessions spaced far apart.

We want to make sure you get the absolute most out of your investment. Please feel free to reach out to our Customer Care team directly at hello@nushape.com so we can walk you through the proper protocol settings, discuss personalized placement, and help you safely give the device another try to get the results you deserve!

Beoordeeld met 5 van de 5 sterren

I am completely impressed

I am completely impressed! I sent an email regarding the controller cord that went bad on my wrap after a couple years. I received a quick reply with ways to confirm what the exact issue was and then the solution of sending me a new cord at no cost. This is a fabulous product with wonderful customer service ~ kind, considerate and very helpful!

20 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi Debi,

Thank you so much for taking the time to share your experience with us! We are absolutely thrilled to read your wonderful 5-star review.

Providing kind, considerate, and helpful support is exactly what we strive for every day, so hearing that our team was able to quickly troubleshoot the issue and send out a complimentary replacement cord for your wrap—even after a couple of years of use—truly warms our hearts!

We take great pride in both the quality of our products and our dedication to our customers, and it means the world to us to know we've taken good care of you. Thank you for being a loyal member of the Nushape family, and we hope you continue to enjoy your treatments for many more years to come!

Beoordeeld met 5 van de 5 sterren

I have used Nushape products since 2022…

I have used Nushape products since 2022 and recently my Nushape wrap with red-light phototherapy stopped working. I’ve had it for about 4 years and used it consistently with great health benefits during that time. My device was well past warranty & customer service kindly helped me troubleshoot mine and then offered to replace it free of charge or upgrade with a discount code. It’s hard to find great customer service and theirs has been spectacular. Nushape is worth it and I personally have seen results from their products from years!

19 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi Jay,

Thank you so much for this review! We are so grateful for your amazing loyalty since 2022 and are thrilled to hear about the great health benefits you've experienced over the years.

It was an absolute pleasure helping you get your red light sessions back on track. Your new replacement wrap panel is officially on its way to you!

Thank you for being such a wonderful part of the Nushape family. Happy healing!

Beoordeeld met 5 van de 5 sterren

I love the results I get from red light…

I love the results I get from red light therapy and the Nushape wrap did not disappoint! Joan in customer service has been great to work with.

19 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Thank you so much for taking the time to leave such a wonderful review, Elizabeth!

We are absolutely thrilled to hear that you are loving the results from your Nushape wrap. Our team works hard to create effective, medical-grade red light therapy devices, so knowing that it has not disappointed you means the world to us!

I am also incredibly grateful for your kind words about your experience working with me. It was an absolute pleasure assisting you and making sure your recovery routine stays fully on track.

Thank you again for being a valued part of the Nushape family and for sharing your support on Trustpilot. Enjoy your future treatment sessions, and please don't hesitate to reach back out if you ever need anything else!

Beoordeeld met 5 van de 5 sterren

The best customer service from a company!

Nushape literally is the best when it comes to the quality of making sure the customers get the best treatment all around. I currently have the Nushape Lipo Wrap belt and it's the best thing I literally have for me. I had a problem NUSHAPE CUSTOMER SERVICE made sure to reassure me that they will make it their duty to help me. So know that you buying from a company that really cares all around. Thank you Nushape!!!!!!!

18 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi Trina,

Thank you so much for this incredible 5-star review! We are absolutely thrilled to hear how much you love your Nushape Lipo Wrap and that it has become such a staple for you.

Our team takes great pride in ensuring our customers are well taken care of, so hearing that you felt supported and reassured means the world to us. Your wonderful enthusiasm and kind words truly make our day!

Thank you for being such a fantastic part of the Nushape family, and we look forward to helping you keep your wellness treatments on track for a long time to come.

Beoordeeld met 5 van de 5 sterren

I have been using the lipowrap for…

I have been using the lipowrap for bloating, the wrap heats up quickly and covers my waist very well. I have noticed that my bloating has been reduced and it helps me also during my period. I have used it for knee recovery and it works. The customer service is also effective and communicative when I needed help.

18 september 2025
Review zonder uitnodiging
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Antwoord van Nushape

Hi Jessica,

Thank you so much for sharing your wonderful review! We are absolutely thrilled to hear how versatile the Lipo Wrap has been for you, from helping with bloating and period comfort to supporting your knee recovery. It is amazing to see our customers getting so much use out of our technology across different areas of the body!

We also truly appreciate your kind words about our customer service team. We always strive to be as helpful and communicative as possible whenever you need us.

Thank you for being a part of the Nushape family, and please don't hesitate to reach out if you ever need anything else in the future. Enjoy your treatments!

Beoordeeld met 5 van de 5 sterren

Best Customer Service

Joan is the nicest customer service person I have ever dealt with… she was extremely helpful with a problem that I had and quickly remedied the issue. I love my Lupo wrap and battery pack due to her help.
The company really cares about making the customer happy.

14 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Dear Elise,

Thank you so much for taking the time to share your wonderful experience! We are absolutely thrilled to hear how much you love your Lipo Wrap and battery pack.

Our team truly cares about making our customers happy, and I am so glad I could help remedy the issue quickly for you. It was an absolute pleasure assisting you, and we are incredibly grateful to have you as a part of the Nushape family!

Enjoy your treatments, and please don't hesitate to reach out if you ever need anything else in the future.

Beoordeeld met 5 van de 5 sterren

I love this product

I love this product. It’s easy to use and it makes me feel great. The customer service is also exceptional.

13 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Dear LS,

Thank you so much for the glowing 5-star review! 🌟

We are thrilled to hear that you're finding our products easy to use and that they’re making you feel great—that is exactly what we strive for. It is also wonderful to know that you had an exceptional experience with our customer service team. We truly value our community and are always here to support you on your wellness journey.

Thank you for choosing Nushape, and we look forward to supporting your continued success!

Beoordeeld met 5 van de 5 sterren

I highly recommend NuShape products!

As a customer for over a year, and having purchased several products, I can truthfully say that all the NuShape products I have bought and used all do exactly what they are advertised to do.
My favorite is the LipoMat! Used regularly, followings the guidelines provided by NuShape, I have completely changed and “sculpted” the shape of my upper arms, abdomen, hips and legs. You will not see INSTANT results and their use WILL NOT replace exercise. They DO NOT make you “lose weight” but regular use has definitely changed and improved the appearance of my upper arms, abdomen, hips and legs. I couldn’t be more pleased.
Their customer service has proven to be second to none! Responsive, helpful, accommodating and very professional.
If you’re trying to decide between products and considering another brand, do you yourself a favor, even it’s a bit more expensive—get the NuShape brand! You won’t regret it and you are definitely worth it!

11 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi MJ,

Thank you so much for this incredible and detailed review! We are absolutely thrilled to hear about the "sculpting" results you've seen with the Lipo Wrap. Your breakdown of how the technology works alongside a healthy lifestyle is so helpful for other customers to read.

It has been a pleasure assisting you over the last year, and we truly appreciate your loyalty and your kind words about our team. We're so glad you feel you’re worth the investment—because you definitely are!

Enjoy your continued wellness journey!

Beoordeeld met 5 van de 5 sterren

Lipo Wrap pad in bought in 2023

I purchased a Lipo Wrap pad in 2023. It is very well-made and has helped take my wellness to a new level. I use it on my waist for firming my skin. I also use it on my shoulders, back, neck or wherever I have pain or inflammation. There are many red light therapy pads out there and most are made in China. Nushape is a USA company, and they stand behind their products. My power cord stopped working, and when I called customer service they were very helpful. I highly recommend their products.

11 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi Nancy,

Thank you so much for your wonderful review! We are thrilled to hear that your Lipo Wrap has become such a versatile part of your wellness routine—using it for both skin firming and targeted pain relief is a fantastic way to get the most out of the technology.

We truly appreciate your support of a USA-based company. It was our pleasure to help you with your power cord, and we’re so glad we could get you back to your treatments quickly.

Enjoy your wellness journey!

Beoordeeld met 5 van de 5 sterren

NuShape helps me live my best life!

I love NuShape products because they help me live my best life! NuShape's customer service is also top notch. I currently have the
• Neurowrap Pulse
• The Nushape Lipo Wrap
• The Nushape Sauna Wrap
• Therapy Mat
• Nushape Body Brush
• Cleaning Kit
• Brain Hacking
If you are looking for the latest biohacking technology, check out NuShape and invest in your body's comfort and longevity!

8 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Dear Jasmyn,

Thank you so much for the incredible 5-star review! We are absolutely thrilled to be such a big part of your wellness journey.

It is amazing to see your extensive collection, from the Neurowrap Pulse to the Sauna Wrap. We love knowing that our products are helping you live your best life and invest in your body's longevity—that is exactly why we do what we do!

We truly appreciate your kind words about our customer service and your recommendation to the biohacking community. Thank you for being such a loyal member of the Nushape family!

Beoordeeld met 5 van de 5 sterren

I have purchased 5 of their products-…

I have purchased 5 of their products- Red Light Therapy Mat, LED Glove, Neuro Pulse Pro, LipoWrap and Red Light Therapy Mask. I am very impressed with all of these products. They deliver quality products and wonderful customer service. I highly recommend these products.

7 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Dear Mary Jane,

Thank you so much for your incredible review! We are so honored that you’ve chosen Nushape for so many of your wellness needs—from the LipoWrap to the NeuroPulse Pro.

Knowing that you are impressed with the quality across our entire range really makes our day. It is customers like you who inspire us to keep delivering the best in red light therapy and customer support.

We truly appreciate your high recommendation and look forward to continuing to support your health and wellness journey!

Beoordeeld met 5 van de 5 sterren

NuShape is Quality and Worth Every Penny!

I love my Nushape lipo belts. I have two and use them for all my red light therapy. I use on my tummy, thighs, or hang them up and stand in front of them on my vibration plate. Great product that I’ve used for a few years now. Customer service was also great when one of my kids lost a cord, I was outside of my warranty, but they sent me a new cord anyway! Thanks NuShape!

7 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Dear Mallory,

Thank you so much for taking the time to share your experience! We are thrilled to hear that your Nushape belts have become such a versatile part of your wellness routine—using them with your vibration plate is a fantastic idea!

We know life happens (and cords can go missing!), so we were more than happy to help get you back to your treatments. It's wonderful to have you as a long-term member of the Nushape community.

We appreciate your support and your kind words!

Beoordeeld met 1 van de 5 sterren

Customer Service & Products Inferior

Customer Service. Products are inferior. Received hand therapy red light unit, product failed to function working 10 days after use. Return process took 2 months: (3) troubleshooting proof no work emails to get an RMA; over (6) prompt email exchanges after product returned to get a refund; additional 10 days to credit back to card. (2) Prior product purchases: hydrogen water bottle worked for about 6 weeks, slowly stops hydrogen bubbles, no longer works, charge time is 6 hours on unit, only last about 3 hydrogen cycles. Overpriced inferior products. Customer service unprofessional timeconsuming repetitive nonsense emails.

15 januari 2026
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Antwoord van Nushape

Dear Jennifer,

We sincerely apologize for the frustration and delays you experienced throughout the return process. We pride ourselves on the effectiveness of our technology, and it is clear we missed the mark in providing you with a seamless experience.

We have addressed your feedback regarding the repetitive nature of our troubleshooting steps and the communication gaps with our internal team to ensure our refund process is much faster and more straightforward moving forward. We are glad to confirm that your refund has been fully processed, though we regret the time it took to reach that resolution.

Regarding your experience with the Alchemy H2 bottle, we would appreciate the opportunity to make this right. Please reach out to us at hello@nushape.com so we can provide further assistance with that unit.

Please keep an eye on your inbox for our follow-up, and be sure to check your spam or junk folder if you don't see it within the next 12–18 hours. We value your past support and hope to regain your trust.

Beoordeeld met 5 van de 5 sterren

Thank you for the NuShape Sauna Wrap!

When we sold our house and I couldn't take my 2-person infrared sauna with us, going without sauna therapy was not an option. So, I purchased the NuShape Sauna Wrap and insert. It has proven to be a perfect replacement providing relief from my chronic conditions including pain and inflammation, without the need for an additional space in my home. This wrap helps so much with my chronic health issues. Thank you for making my life that much easier!

4 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi JL,

Thank you so much for taking the time to share your experience! We know how difficult it can be to transition away from a full-sized infrared sauna, especially when it’s a key part of managing chronic pain and inflammation.

We are incredibly happy to hear that our Sauna Wrap has been a perfect, space-saving replacement that provides the same level of relief and support for your health. Knowing that we've made your life a little easier is exactly why we do what we do!

Welcome to the Nushape family, and happy sweating!

Beoordeeld met 5 van de 5 sterren

Nushape for the win!

I own several Nushape products and absolutely love each one! I tried similar products from other companies and they simply don't measure up to Nushape. Nushape products perform exactly as described and the results for me have been phenomenal. I have been a repeat customer for about 4 years and their customer service is top tier. In the very rare event that you have a problem, they are very swift to bring you a viable resolution. Great customer service has become almost non existant these days but this company actually cares about their customers and it shows. I have recommended this company to several friends of mine after they saw my results. Two friends recently made purchases and are pleased with their products and results as well. I would give 10 stars if I could!

1 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi Katina,

Thank you so much for the incredible 10-star energy! We are absolutely thrilled to hear that you’ve been part of the Nushape family for the past four years.

It means the world to us that our products have delivered such phenomenal results for you and your friends. We truly believe that our customers deserve top-tier support, and hearing that our team has been able to provide swift resolutions for you is exactly what we strive for.

Thank you for your continued loyalty and for spreading the word! We look forward to supporting your wellness journey for many more years to come.

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