Jiffy bag received with piece of card inside. Sticky label on package says value over £14. Clearly a scam. No company name or details for where sent from although underneath is label showing Orange Co... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Today a cheap rubbish kids keyring arrived via royal mail/One world Express. Valued supposedly at a laughable £9.99, not worth 0.9p. Never ordered this, checked ebay/amazon, nothing matches. Is this a... Toon meer
Bedrijf heeft geantwoord
Like so many others, i received a Chinese knot, probably worth 20p, valued at £40. I spent an hour searching through my various online accounts to see if it showed up anywhere, it didn't. One World Ex... Toon meer
Bedrijf heeft geantwoord
Empty package Scalping. Received a small jiffy style envelope with my name on. Nothing in it. return address is One World House, Pump Lane, Hayes, London UB3 3NB. Value for customs is 25.68gbp and wei... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
A global logistics, e-commerce and IT solutions provider. We provide fulfillment, warehousing and final mile delivery solutions.
Contactgegevens
Hayes, Verenigd Koninkrijk
- www.oneworldexpress.com
1,5
Zeer slecht
109 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Received a tiny metal key no bigger…
Received a tiny metal key no bigger then 2cm saying I paid £37 when I haven’t brought anything at all with my full name and adress on it should I be worried ??
23 augustus 2023
Review zonder uitnodiging
Antwoord van OneWorldExpress
Dear Ellie,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Brushing scam
Received scam envelope with just a plastic ziplock bag and an alleged value of 8 GBP. This companies protestations below that they are just a logistics company are unconvincing because a) there was no other sender details on the package and b) there are so many reviews complaining about this. I believe this is a brushing scam. If they wish to avoid being tarred with this brush they should not accept packages for delivery without a verified sender address clearly shown on them.
Update 6 March 2024 - in their reply below they repeat their claims that they are just a logistics company. I still don't believe them, for the same reasons as before. In particular, without a verified sender on the package, I regard the deliverer as responsible.
12 augustus 2023
Review zonder uitnodiging
Antwoord van OneWorldExpress
Dear Charlie,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
SCAM!!Received an empty letter with a value…
Received an empty letter with a value of £7 plastic accessory . Obviously nothing I ordered . Fake company . But had the correct details !!! Scam
7 augustus 2023
Review zonder uitnodiging
Antwoord van OneWorldExpress
Dear Customer,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Ordered a sweater for £16.99
Ordered a sweater for £16.99, got a plastic sling shot worth less than a £1. An expensive joke clearly.
4 augustus 2023
Review zonder uitnodiging
Antwoord van OneWorldExpress
Dear Sharyn,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Received an empty padded envelope…
Received an empty padded envelope saying it contained a toy. No idea who this firm is but I have not ordered any toys so this must be a scam company
26 juli 2023
Review zonder uitnodiging
Antwoord van OneWorldExpress
Dear Louise,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Just recieved a Jiffy bag with multiple…
Just recieved a Jiffy bag with multiple stickers on and nothing inside invoice on bag stating 1x plastic accessory value £16.65 obviously a scam time to contact trading standards
24 juli 2023
Review zonder uitnodiging
Antwoord van OneWorldExpress
Dear Julie,
Thank you for getting in touch and we are sorry to hear that you have received something that has nothing inside.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Can’t fault the delivery service
Can’t fault the delivery service, I’m sure they’re great & delivered the item speedily. However, I’ve received a brown envelope with 1x sticker (just the piece a sticker should be stuck onto, no actual sticker) with a supposed value of £6.89 - it’s actually worthless. I obviously did not order this nor is there any indication as to what they expect me to do with it. They have my name, address & phone number printed on the label.
Upon further research, this is a “brushing” scam. Usually conducted by third-party Amazon sellers to create a fake transaction so they have the ability to write a fake product review. I suggest anyone receiving this type of envelope change their password immediately!
13 juli 2023
Review zonder uitnodiging
Antwoord van OneWorldExpress
Dear Tristan,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
I did not order or even look at this…
I did not order or even look at this item and have zero use for it.i will return it when well enough to leave house.feels like some sort of scam
10 juli 2023
Review zonder uitnodiging
Antwoord van OneWorldExpress
Dear Susan,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Empty letter scam
Had an empty parcel saying it contained a plastic accessory for 12 quid which I obviously didn't order! They had name address and number, clearly a scam of some kind but it's a new one to me!
4 juli 2023
Review zonder uitnodiging
Antwoord van OneWorldExpress
Dear Paul,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Today I received a small package…
Today I received a small package invoice shoes £24.99 inside a pair of plastic kids glasses. Didn't order this don't know where it has come from with my mobile number. Need to report this
14 juni 2023
Review zonder uitnodiging
Antwoord van OneWorldExpress
Dear Sue,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Had a small brown letter/parcel arrive…
Had a small brown letter/parcel arrive this morning with just a piece of paper inside. Clearly a scam. Do these scumbags have my details?
10 juni 2023
Review zonder uitnodiging
Antwoord van OneWorldExpress
Dear Josh,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Scam
Who the hell is this firm small package delivered saying that my main order was yet to be delivered a piece of paper in it with a royal mail number not enough numbers and a bit of a plastic bag my address and phone number still a SCAM
7 juni 2023
Review zonder uitnodiging
Antwoord van OneWorldExpress
Dear Ken,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Scam
Avoid like the plague. See other reviews regarding small packages with crap in them!!!!!
30 mei 2023
Review zonder uitnodiging
Antwoord van OneWorldExpress
Dear Lesley,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Avoid like the plague
Like so many others, i received a Chinese knot, probably worth 20p, valued at £40. I spent an hour searching through my various online accounts to see if it showed up anywhere, it didn't. One World Express can only use the excuse of innocence/ignorance for so long. They must have the details of these companies and so could stop this at source. But alas, it's a profitable exercise with maybe a hint of collusion.
25 mei 2023
Review zonder uitnodiging
Antwoord van OneWorldExpress
Dear Bertram,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Received a small empty packet
I received a empty small package? Why i do not know, but how has this company got my details. This is not right at all its even got my mobile phone number.
21 april 2023
Review zonder uitnodiging
Antwoord van OneWorldExpress
Dear Andrea,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Like many before me I've received an odd package
Like many before me, I too have received a jiffy bag - Mine contained two small rectangles of fake leather. I'd read something previously online about a scam called 'scalping' - Not allowed to add the weblink but you can google 'Empty Package Scalping' and you'll see what it's all about. Seems like OneWorldExpress are on the sticky end of this scam as they are being targeted to deliver these bogus packages. Mine originally came from Orange Connex and was then relabelled with OneWorldExpress stickering.
15 april 2023
Review zonder uitnodiging
Antwoord van OneWorldExpress
Dear Susan,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
I am only giving 1star otherwise i cant…
I am only giving 1star otherwise i cant write a review, I received a jiffy bag with nothing in it, all my details including my contact details are on the front, I tried to track, nothing found, I haven't ordered anything, I have done my research and this is a scam for you to contact them online inputting more information about yourself, throw away in the bin.....
13 april 2023
Review zonder uitnodiging
Antwoord van OneWorldExpress
Dear Melanie,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Very poor sarvice.
31 maart 2023
Review zonder uitnodiging
Antwoord van OneWorldExpress
Dear Sanjay,
We are sorry to hear that you had a poor service with our organisation, Kindly share with us a parcel tracking number or the problem experienced so that we look into this further or kindly contact our Customer Support Team via cs@oneworldexpress.com who will be more than happy to assist.
Received a package from these today a…
Received a package from these today a platic pair of glasses never ordered these but reading the reviews looks like a scam so in the bin they go
10 maart 2023
Review zonder uitnodiging
Antwoord van OneWorldExpress
Dear John,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. We would like to be given the opportunity to investigate your issues further. Please could kindly share with us your tracking number.
Thank you in advance.
Delivered today via your logistic…
Delivered today via your logistic company a jiffy package containing useless pieces of junk.
Before you say you are just a logistic company let me tell you what I intend to do.
Because you printed my telephone number on the address label I shall be reporting this to Data Protection and see how you like that.
This is a useless review to go with the useless package
7 februari 2023
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.