Optimonk Reviews 

Absolutely top-notch! I reached out with a tricky issue and was fortunate to be helped by Tamás, who was nothing short of exceptional. He listened carefully, responded quickly, and found a solution that worked perfectly. It's rare to find support that’s not only knowledgeable but also genuinely helpful and kind. Huge thanks to Tamás and the OptiMonk team for going above and beyond!

The software, support, and price/performance is best-in-class. You won't be sorry!

Customer service is very helpful, very quick and they really concentrate to resolve the problem. Thanks gusy :)

Fast, responsive, educative and professional apporach. Chris led me into the creation of my first segmented pop-up

These guys are doing great work. Excellent support even for free users.

Great support!
Christopher was super helpful!

I installed the app and had a few uncertainties about the setup process, but the support team responded instantly and helped me configure everything according to my requirements.

I was an OptinMonster user for many years and recently switched to OptiMonk—and I can confidently say there's no comparison. OptiMonk is an outstanding app: it's incredibly easy to use, versatile, comprehensive, flexible, modern, and above all, highly functional. One of the most important aspects is the support, which is truly exceptional. They respond quickly and provide clear answers to any questions. I give it 5 stars—only because I can't give it more!

Amazing app and also the support on Live Chat is top notch. Prompt answers and dealt with my problem in no time. Would gladly recommend anyone trying this app for themselves.

Amazing team, always kind and helpful! I love working with them! :)

Really helpful and walked me through the whole process!! Chris helped me quickly and efficiently helped me navigate through the challenges my team and I were experiencing. 10/10

ChaptGPT gave me some recommendations for exit intent pop-up apps that integrate with Shopify and with my email platform AWeber. Further questions pointed out OptiMonk as best for my needs.

The app was super simple and comprehensive. Once complete I had several question re integration and such. Support put me through to Chris first who was terriffic and guided me through my first challenge. Next challenge Emil was super patient with my several questions and helped me understand the many options OpriMonk offered. He even tested it for me to make sure it worked.

Being new to this I asked for overall impression and appreciated candid opinion and recommendations to maximize the value of the app.

At the end of our call, I am copying what Emil said because it meant the world for me.

"If you need help with anything, just give us a shout. We are also more than happy to jump on a quick call or record a video guide should you have a special request."

See what I mean? - AI is great, but a real person guiding you through in real time on the site is the BEST!

I'm planning my next OptiMonk campaign already!

P.S. Got my transcripts in my email so I can go back and follow advice if needed. Awesome!

Optimonk Hungary is the worst one can imagine. They broke the contract several times, they kept promising things which they never fulfilled and just wasted my time. Instead of collecting a good number of email addresses, they could only manage to collect two, yes, 2. Even the manager answered to my last email obviously with no interest in the serious matter. Worst customer service, phone which they never pick up, colleagues in leave and they simply don't work.

Provide alot of free features and the best thing is they have quick customer who always respond on time.

Optimonk have great customer service. Emil helped me fix an issue quickly and easily. Highly recommended!

Optimonk has fantastic customer service even when you're on the free plan. Plus the product is way more versatile than the pop-ups that my email service offers. Highly recommend!

Thanks Emil. Remarkable customer service!

Kiváló platform, segítőkész support!