I would have rated very low due to the fact that I am still waiting for the masks to arrive, but saved by the very good customer service from Finn, who has gone to great lengths to find out where my o... Toon meer
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Lees wat reviewers zeggen
These masks are cheap Chinese and are NOT suitable for Virus Protection. (The black mask) They are labelled for Cosmetic Use. We are officially informed that we should use 3 layer masks so read the... Toon meer
Bedrijf heeft geantwoord
Lovely hand sanitiser, the aloe vera and vitamin E stop it feeling like it's paint-stripping your skin. I also thoroughly applaud the ethos behind the company in not exploiting the market at this... Toon meer
Bedrijf heeft geantwoord
Really good value wonderful ,I had a problem ordering I contacted customer service and Finn replied very quickly , in the meantime I managed to place my order . I sent an apology for bothering the... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Quality supplier of affordable PPE, with quick delivery services across the UK.
Contactgegevens
Pembroke Road, W8 6DE, London, Verenigd Koninkrijk
- 0203 105 1713
- info@originalmaskcompany.co.uk
- www.originalmaskcompany.co.uk
4,5
Uitstekend
87 reviews
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Good quality and excellent service
9 juli 2020
Review zonder uitnodiging
Good service
9 juli 2020
Review zonder uitnodiging
Face masks came quick but they smell…
Face masks came quick but they smell bad plus the blue colour is faded in places and some of the elastic came out and the mask fell off while I was out . So not really happy and not to sure if they was made in the UK.So considering all that i really don’t think they will give me the protection from the virus.
8 juli 2020
Review zonder uitnodiging
Antwoord van Original Mask Company
Hi Lorraine!
Thank you for your feedback and we're very sorry to hear that your face masks were not up to the standard which our customers rightfully expect. It is unusual to hear that our masks smell bad and that they weren't of a high quality. Whilst we carefully quality control all batches of masks that we sell, they are indeed not made in the UK. We don't specify anywhere that our masks are made in the UK, but do state on our packaging that the masks are made in China. Currently almost 100% of mask production comes from Asia (primarily China followed by India). We continue to look into producing in the UK but this does take time.
We have reached out to you via email to rectify the situation, and would also be grateful if you could send us photos of the items that you received and that you refer to. As the first negative review we've received we take this very seriously, and any feedback is always gratefully received as we continue to grow our offering of quality PPE and health supplies at very affordable prices.
Thanks,
Finn
Very good service and prompt delivery …
Very good service and prompt delivery thank you
8 juli 2020
Review zonder uitnodiging
Pleased with my masks I had ordered.
8 juli 2020
Review zonder uitnodiging
Thought it was professional.
8 juli 2020
Review zonder uitnodiging
UK stockist.
Very impressed with this company. Masks arrived very quickly, competitively priced, (half the cost of the same ones selling locally) AND they have a nose pinch so my specs don’t fog up. I do have reusable ones but find these are much easier to wear.
8 juli 2020
Review zonder uitnodiging
Masks arrived on time
Masks arrived on time, as expected and are good quality
7 juli 2020
Review zonder uitnodiging
Ordered 7 masks
Ordered 7 masks. They are lightweight and suitable for the summer. I had to take the nose strip out as they were uncomfortable for us. The masks don't need them anyway as they fit snugly around the face. We like them and I ordered another 8, again taking out the nose strip.
7 juli 2020
Review zonder uitnodiging
Antwoord van Original Mask Company
Hi there YWillis!
Thank you for your review, we appreciate the feedback! The nose strip is there to allow you to shape the mask to fit the bridge of your nose, but I'm glad to hear that they fit snugly around the face anyway.
Stay safe!
Express delivery …
Express delivery and very polite obliging staff
4 juli 2020
Review zonder uitnodiging
Excellent service
I recieved an acknowledgement of my order immediately. I also received a message to explain a slight delay in delivery and my goods arrived within a week.
3 juli 2020
Review zonder uitnodiging
Very pleasant to deal with
Very pleasant to deal with, good value .
Parcel arrived when stated.
Highly recommend this company.
3 juli 2020
Review zonder uitnodiging
Communication was excellent
Communication was excellent, very satisfied thank you
3 juli 2020
Review zonder uitnodiging
They are well worth the money and would…
They are well worth the money and would recommend you to anyone
3 juli 2020
Review zonder uitnodiging
Easy to order
Easy to order. Good value and delivered at quoted time and date.
2 juli 2020
Review zonder uitnodiging
Good price ,quick delivery
2 juli 2020
Review zonder uitnodiging
Quick delivery ..good product
2 juli 2020
Review zonder uitnodiging
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