Outpost Workshop Reviews 

482
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Living in Canada and ordering online, having the product delivered to my sister in Wales and keeping me informed during the whole process was handled efficiently and promptly. Well done! The product... Toon meer

Beoordeeld met 5 van de 5 sterren

We couldn't be happier with our hot iron stamp! These mini wedges are handed out to clients as a thank you and we get so many comments on how useful they are to put under a wobbly coffeeshop table o... Toon meer

Beoordeeld met 2 van de 5 sterren

Received branding iron with electric heater to brand wood projects. 2 stars as the heater didn’t work. Kept tripping out main house RCD breaker. Contacted outpost sent a replacement very quickly. Re... Toon meer

Beoordeeld met 5 van de 5 sterren

High quality stamps that work really well on dampened veg tan leather. Detailed and durable. Because it's a small business and popular too (due to great product) - make sure you allow time for ord... Toon meer

Bedrijfsgegevens

  1. Productiedienst

Geschreven door het bedrijf

Outpost Workshop is a small workshop in Liverpool, England specialising in brass stamps and branding irons for leatherworkers and woodworkers.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

482 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(482)

59 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Living in Canada and ordering online

Living in Canada and ordering online, having the product delivered to my sister in Wales and keeping me informed during the whole process was handled efficiently and promptly. Well done!
The product matched your description and was well made, especially with the correct spelling of those Welsh names.

6 augustus 2026
Beoordeeld met 5 van de 5 sterren

We love it!

We couldn't be happier with our hot iron stamp! These mini wedges are handed out to clients as a thank you and we get so many comments on how useful they are to put under a wobbly coffeeshop table or how it impressed their other half on a date night fixing a wobbly bar table.

My dad is so impressed we are ordering another one for his business. Super smart. So happy to hear Mike is well and we fully recommend this business and service to anyone thinking of purchasing. HUDSON GRIPS Director

8 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

BRANDING BLOCKS

needed some specialist branding blocks, they were perfectly precise, used the m a few times now with no problems

18 mei 2026
Beoordeeld met 5 van de 5 sterren

Thank you Mike, we love our hot iron brand!

After reading all the positive reviews I went with Outpost because I loved the look of the work and we try support other small business owners when we can. Unfortunately we had some delay with our order, but a very good colleague of Mike's emailed explaining that Mike was very ill and unable to work so gave us the option for cancellng and refund. We decided to wait wishing Mike a speedy recovery and sure enough it was very worth it! Thank you Mike, we love our hot iron brand, it is going to make the best business cards ever! .

15 mei 2026
Beoordeeld met 5 van de 5 sterren

High quality stamps that work really…

High quality stamps that work really well on dampened veg tan leather. Detailed and durable.

Because it's a small business and popular too (due to great product) - make sure you allow time for order to be processed and arrive. Very reasonable turn around, just don't expect it the next day :)

18 mei 2026
Beoordeeld met 4 van de 5 sterren

Amazing quality on the branding plate

Amazing quality on the branding plate - really accurate when you get used to the branding process.

The only thing that would be nice is an indicator on the electric iron component to tell when it has come up to temp.

18 mei 2026
Beoordeeld met 1 van de 5 sterren

Very poor

After contacting the company sending all my requirements and paying upfront the company went silent
No repossesses to any many emails etc
Eventually I instructed my bank to intervene
They took this matter on and registered a claim back to retrieve my money
This must have prompted them to respond as I then received a message making some excuses and then asking for the money again to proceed ? On the basis of me paying again which I rejected this
Not only did they fail (6 weeks +) without dialogue they then expected money first again
So I decided not to go with this as all trust had gone and the attitude was all wrong

16 mei 2026
Logo Outpost Workshop

Antwoord van Outpost Workshop

Hi Gavin,

I’m really sorry that your experience with Outpost Workshop fell below the standard I aim to provide.

Earlier this year I was unexpectedly hospitalised and then spent some time recovering, which had a massive impact on both production and response times. While that explains what happened, I fully appreciate the experience you had wasn’t acceptable.

I would, however, like to clarify that we did correspond throughout April regarding your design, proof and font selection before communication later broke down. I don’t want readers to be left with the impression that your emails went unanswered throughout as that was not the case.

Once it became clear I couldn’t complete the order within a reasonable timeframe, I accepted the chargeback rather than contesting it, as I felt that was the fairest outcome.

I’ve also reached out to you privately, as I’d genuinely welcome the opportunity to make things right if I can.

I genuinely wish you and everyone at Classic Co every success in the future.

Kind regards,
Mike

Beoordeeld met 1 van de 5 sterren

Do not use :(

We are a newly founded crafts business in our first few months of trading and after a lot of careful research we were really excited to go with Outpost Workshop to buy a custom iron with electric upgrade. We spent ages creating the artwork and although more expensive we were happy with the credentials of the Outpost Workshop and to support a domestic small business.
However since ordering the iron we have heard absolutely nothing. The website says 2-4 days for production and we ordered a full month ahead of an event where we hoped to have our products featuring our new brand. We have emailed many times, also sent messages via messenger, instagram and etsy but have heard absolutely nothing.
As a result of this we are now attending one of our first shows as a new business startup without some of our products featuring our logo. To say we are disappointed is an understatement.
Regardless of what has occurred for the company owner personally, to not receive any correspondence at all, or even have someone put something online to say that orders are on hold etc is really just unbelievable and unacceptable. We are now chasing a refund via our bank. So sad. Do not use!

12 mei 2026
Review zonder uitnodiging
Logo Outpost Workshop

Antwoord van Outpost Workshop

Hi Emily, I’m very sorry for your experience. Earlier this year I was unexpectedly hospitalised, followed by a lengthy recovery and then a major machine breakdown, which caused significant delays and poor communication. As a one man operation this made it extremely hard for me to manage things during this time. While that explains what happened it doesn’t excuse the service you received, and I’m very sorry. I’ve reached out to you personally as I’d like the opportunity to make things right if I can. Kind regards, Mike

Beoordeeld met 1 van de 5 sterren

I have emailed this company twice with…

I have emailed this company twice with no response. I ordered my branding tool over a month ago and have not received anything or even a response.

9 mei 2026
Review zonder uitnodiging
Logo Outpost Workshop

Antwoord van Outpost Workshop

Hi Nick, I’m very sorry for your experience. Earlier this year I was unexpectedly hospitalised, followed by a lengthy recovery and then a major machine breakdown, which caused significant delays and poor communication. As a one man operation this made it extremely hard for me to manage things during this time. While that explains what happened it doesn’t excuse the service you received, and I’m very sorry. I’ve reached out to you privately as I’d like the opportunity to make things right if I can. Kind regards, Mike

Beoordeeld met 5 van de 5 sterren

Many thanks for the beautiful brass…

Many thanks for the beautiful brass sets (3) of letters in Times Roman. Precision engineering at its best, and made in England too, something of a rarity nowadays. Thank you.

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I needed a stamp for some leather work…

I needed a stamp for some leather work with our company logo, Outpost work shop provided a quality stamp for just that. Quick turn around and securely packaged. Will use again in future if needed. Great guides for achieving best results on their website. Brilliant Job.

27 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent quality and service from Outpost Workshop

Ordered a custom branding iron (not the electric one) from Outpost Workshop. It was sent to me 4 days after ordering and delivered promptly by Royal Mail. Just tried it, and it's perfect. Exactly what I was after for branding wood products. Excellent quality and very well engineered. Would highly recommend

5 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Best!

I highly recommend this company, it's a company you can trust. This is my second order and I'm very pleased with the final product.
Thanks, Mike.

9 maart 2026

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer