My 95 year old mother has suffered with poor eyesight for more years than we realised, having lived in the same bungalow for over 60 years. Jim from Outside Clinic arrived and within minutes had put m... Toon meer
Bedrijf heeft geantwoord
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The appointment with the Optician went smoothly and easy for a very difficult person, an elderly lady tormented by severe anxiety. She forgot about her worries and went along with the doctor very we... Toon meer
Bedrijf heeft geantwoord
The optometrist Arjuna wa first class from start to finish. He explained everything he wanted me to do thoroughly and in some instances more than once as I was obviously saw I wasn't certain about wh... Toon meer
Bedrijf heeft geantwoord
The person carrying out the eye test did so in a calm and professional manner. Everthing was clearly explained, the results were discussed and advice was given on the best ways for maintaining healthy... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
About OutsideClinic. As the UK's leading provider of home visiting eye and hearing care services, we have set the standard in delivering clinically excellent optometry and audiology services right to patients' living room for over 35 years. Employing a team of more than 500 professionals, we offer a nationwide service. We are committed to making a meaningful difference in communities, one home visit at a time. Dedicated to making healthcare accessible, we conduct more than 200,000 in-home clinics every year. With cutting-edge mobile testing technology and a committed team of professionals, our aim is to provide unparalleled eye and hearing care services. Our mission and values. OutsideClinic exists to improve the health, wellbeing, and happiness of older people. We do this by delivering extraordinary care - life enhancing, life changing clinical domiciliary services. Clinical Excellence We strive to deliver outstanding levels of patient care, professionalism, and interpersonal skills. Recognising the unique circumstances and conditions of every patient. Adapting our services to best meet their needs. Treating everyone with dignity and respect. Positive Impact Every day we strive to create a positive impact in everything we do. Nurturing a collaborative and inspiring working culture. Improving the quality of life of the patients we serve. Giving back to our communities. Serving social and environmental goals. Continuous Improvement We strive to develop our business to better serve older people by expanding our expertise, adopting new techniques, and improving our processes. We appreciate any and all feedback we receive and commit to respond promptly and deal with any concerns.
Contactgegevens
Stirling House, 10 Viscount Way, SN3 4TN, Swindon, Verenigd Koninkrijk
- 0800 60 50 40
- info@outsideclinic.com
- www.outsideclinic.co.uk
4,8
Uitstekend
25K reviews
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The person carrying out the eye test was calm and professional…
The person carrying out the eye test did so in a calm and professional manner. Everthing was clearly explained, the results were discussed and advice was given on the best ways for maintaining healthy eyes and the best products to use. I would recommend this company to anyone.
25 april 2026
Easy to book helpful staff on phone
Easy to book helpful staff on phone.
Lovely lady did the hearing test which took her time and explained everything
27 april 2026
Excellent
Excellent, good communications very professional .
Did not rush took their time 10 out of 10
25 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Very satisfactory experience
A thorough examination carried out in a pleasant and friendly manner.
19 april 2026
Antwoord van OutsideClinic
We appreciate your review and are so happy to hear that you found the examination thorough and the manner pleasant and friendly.
Antwoord van OutsideClinic
We appreciate you sharing that our representative was efficient and helpful. We are so glad you had a positive experience!
Very efficient and empathetic
Very efficient and empathetic with my Mum who suffers with acute anxiety so cannot attend a clinic.
18 april 2026
Antwoord van OutsideClinic
We're happy to hear that our team was efficient and showed empathy towards your Mum. We appreciate you taking the time to share your positive experience.
…brilliant
Sam was very good,he answered all my questions Outside Clinic should be very proud to have such a good Audiologist.
26 april 2026
Antwoord van OutsideClinic
We appreciate your five-star review. We're happy to hear that you were pleased with the service and that all your questions were answered to your satisfaction.
I was charged £770 for specs that made…
I was charged £770 for specs that made no difference getting a refund
25 april 2026
Antwoord van OutsideClinic
Thank you for your review. We’re sorry to hear that the glasses did not provide the improvement you were expecting, and we understand how disappointing this must have been. We’re pleased to hear that a refund is now being arranged, and we hope this helps to resolve matters for you. If there is anything further we can assist you with, please don’t hesitate to get in touch.
Antwoord van OutsideClinic
We are happy to hear that you had a nice experience! Thank you for your positive feedback; we appreciate it.
Your optician arrived promptly
Your optician arrived promptly, was v efficient and polite - thank you very much. S M T
25 april 2026
Antwoord van OutsideClinic
We're so glad your optician was efficient and polite and arrived on time. Thank you for sharing your positive experience with us!
Wonderfulll
23 april 2026
Antwoord van OutsideClinic
Thank you for taking the time to post this five-star review. It’s great to hear you have been so pleased with the service.
Reliable and kept me updated.
Reliable and kept me updated.
very competent and knew what he was doing and made me feel at ease.
25 april 2026
Antwoord van OutsideClinic
We appreciate your five-star review. We're happy to hear that you found our service reliable, and that you felt at ease with our team's competence.
Great customer service with a great…
Great customer service with a great friendly pleasant service. Definitely recommend to other and the staff are very helpful, informative and knowledgeable couldn’t ask for anything more.
25 april 2026
Antwoord van OutsideClinic
We appreciate your positive feedback. We're happy to hear that you found our service great, friendly, and pleasant. It's great to know our staff were helpful, informative, and knowledgeable.
Hearing test
Great service good communication from the company and goodwill round experience
25 april 2026
Antwoord van OutsideClinic
We appreciate your review and are so glad to hear that you experienced great service, good communication, and a generally positive experience with our company.
A good job. Done well
Sewwandi performed the necessary tests very quickly to enable me to get to work. Mum is very Happy with her new hearing aids. They have given her a little more quality of life at the age of 93. Sewwandi was very professional and was good with mum.
25 april 2026
Antwoord van OutsideClinic
We appreciate your five-star review! We're happy to hear the tests were performed quickly and that the new hearing aids have improved your mum's quality of life. It's great to know she was well cared for. Thank you for your feedback!
Eyes examined very carefully and I am…
Eyes examined very carefully and I am very pleased with the outcome waiting for my new glasses to arrive thank you very much for your help
18 april 2026
Antwoord van OutsideClinic
We appreciate your five-star review. We're happy to hear that you were pleased with the careful eye examination and are awaiting your new glasses. Thank you for your help.
Very thorough examination
Very thorough examination. Explain very well.
Convenient Service.
17 april 2026
Antwoord van OutsideClinic
We appreciate you taking the time to leave us this great review! We're so glad you found our service convenient and our examination thorough.
A lovely lady who cared for my elderly…
A lovely lady who cared for my elderly father beautifully.
25 april 2026
Antwoord van OutsideClinic
We appreciate your kind words. We are so happy to know that our caregiver provided wonderful care for your father. Thank you for sharing.
The optician arrived on time he didn’t…
The optician arrived on time he didn’t rush you in any way and gave a very good test
18 april 2026
Antwoord van OutsideClinic
We appreciate your five-star review. We are happy to hear that the optician was punctual, thorough, and didn't rush the test. Thank you for your feedback.
Sam was very patient and kind with my…
Sam was very patient and kind with my mum when he carried out her eye test.
24 april 2026
Antwoord van OutsideClinic
We appreciate your feedback. We're happy to hear that our team member was patient and kind while conducting your mum's eye test. Thank you.
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