Oxford Aunts Care Ltd Reviews 

Excellent support, totally professional, caring and compassionate when the client had got home from a 2 month hospital stay and was very vulnerable and weak. Good support from the office staff also.

Kind, caring staff. My mother was reluctant to have a carer. Oxford Aunts provide a very capable and lovely carer and briefed her well. The experience has been excellent.

They were so helpful and professional. They provided wonderful carers, kind, compassionate and practical. Couldn’t have had better.

The live-in care that Oxford Aunts has provided for my friend for over 4 years has been exceptional. Not only have his carers catered for his domestic and medical needs very well but have provided a good deal of companionship for him

I had a very good experience with the training, can't wait to start working for the company

The carers were all exceptional. In addition we had complete faith that OA would come up with suitable replacements to cover holidays or carers who left

Employment of agricultural workers. Work any job available

What a comfort!
Professional, caring, reliable and competent…

Allowed us a proper over due break knowing all was well at home.

Oxford Aunts provided an excellent service from the beginning. Their initial assessment of my father’s needs was thorough and sensitivity carried out. We could not have asked more from the carer who came, initially for respite but she will be returning shortly on a permanent basis. She is kind, professional and flexible and my father likes her very much. Communication with her and the whole team is very good.
Care is always an expensive business and Oxford Aunts is no exception but they give excellent service in every way and I would highly recommend them.

I first used Oxford Aunts over 20 years ago. I was so pleased with their standards and the quality of their carers, that, when recently I needed a care service once again, I didn’t consider contacting anyone else. Once again, we received the best of care by a trained and experienced carer. Once again, the professional attention to detail in the preparation of care plans by Oxford Aunts was totally immaculate and impressive. And once again, their reliability in every area was total. You will always be grateful that you chose to use them. We are.

Excellent, committed, kind carers [Karen & Dot]. Outstanding support from Amanda Shields. Karsh also helpfully responsive to messages and requests. Overall, so far very good and much appreciated. Thanks!

We have always been very pleased with the carers provided by Oxford Aunts and in particular the one who has been here to look after my husband over the past year. It has been possible for me to go away for a few days knowing that my husband is being very well cared for. If I have stayed at home while the carer has been here I have allowed her to take full responsibility for the care and making of meals. A real break for me as a full-time unpaid carer. I would thoroughly recommend Oxford Aunts to anyone needing professional and caring support.

Oxford Aunts provides a thorough and compassionate approach to live-in care. My mother's particular needs were carefully assessed to determine carers suited to her situation. Every carer was experienced and capable, and the team at OA helpful and proactive. I am happy to recommend Oxford Aunts to anyone in need of reliable live-in care provision.

Oxford Aunts were superb in their calm, clear and patient communication with me when I was needing to get my father back home quickly from respite care. They always called me back, answered my concerns quickly, (often out of hours) and gave me realistic expectations of time scales.
The Carer now looking after my father is fantastic! He is extremely experienced, compassionate, courteous and adaptable, and works with all the family to ensure Dad is happy and well.

Oxford Aunts are an excellent care provider. My aunt required live-in care and from my first contact everything was and continues to be handled professionally. My aunt’s live-in carer, Olga, is a gem. She is one of the most caring individuals who goes above and beyond to help my aunt feel settled and cared for. To have peace of mind that your loved one is being cared for whilst you are not there is invaluable. If Olga is an example of the carers employed by Oxford Aunts then you need not look any further. I cannot recommend them highly enough.

We needed help and advice on choosing a live in carer for our 95 year old mother and respect her wishes to remain in her own home. Oxford Aunts were extremely helpful and reassuring. As a result my mother now has a really lovely carer from Oxford Aunts who is full of life and warmth. Her caring skills are brilliant and our mother is in the best possible hands. Thank you.

My 96 year-old mother has had a live-in Oxford Aunts carer for 2 months now, and while she has had to get used to the idea of having someone around all the time, the difference it's made to her quality of life is huge. The carer took on board the things that matter to my mother and makes sure she deals with them, while taking charge of medical appointments, hearing aid difficulties and generally looking after my mother with tact and consideration.

I visit my mother 2-3 times a week but am away sometimes for a couple of weeks at a time, and knowing she is safe and cared for is an enormous relief. Up till now she had different carers popping in 3 times a day but in between there was plenty of times for things to happen eg falls, and it became clear that either my mother would need to go into a home (which she resists strongly) or have someone there all the time to ensure her safety and well being. The fact that the carer can drive is a bonus - she's been able to take my mother out for visits to places she loves, like the local garden centre, which hasn't happened for years!

I thought that having a live in carer would make life much easier for me and for my parent, but I have found that you still need to be in touch with the carer just about every day to check that things are done, but also to reassure and advise them.
My parent has a live in carer from Oxford Aunts for around 11 months now. On the whole the carers have been good, and we have been happy. However there have been times when carers have been 'changed out' with no reason given or a 2 week carer holiday has become a 4 week holiday. The level of support from the central team and your allocated care manager is really very varied and we have been very disappointed and felt very let down or messed around at times. Unfortunately this also affected my parent's care. On this occasion another highly skilled member of staff stepped in and sorted out the poor management. It was only then that I realised how let down we had been before and what good service looked like. However we never received and written acknowledgement of the poor performance or any kind of apology which I think we deserved.
The level of skill and experience of the carers is very varied and the profiles you receive to choose them are fairly generic. I think this could be made clearer. Certainly the level of cooking and food preparation skills has been poor, with nearly all of the carers that we have had preferring to heat up ready made food. This has been disappointing. Some nutritional and cooking training might help.
At the end of the day it's a business and certainly better than the previous company that we had used, but without weekly visits and daily telephone calls and prompts, things would definitely be missed.

Oxford Aunts has provided a live-in carer for my mother on several occasions over the last 2 years when I have gone away on holiday, for periods of up to 2 weeks at a time. We have had a different carer each time and they have all been exceptional. Perhaps most importantly, my mother, who is 95 with very limited mobility and dementia, has quickly taken a liking to each of the Aunts in turn and they have got on very well together, with humour and companionship. The Aunts were extremely professional, patient and kind and were happy to keep in touch with me while I was away by WhatsApp, which I found very reassuring. I found them all to be trustworthy, conscientious and reliable and wouldn't hesitate to recommend Oxford Aunts to others.

OA have provided a series of excellent carers for my elderly mother.