Park Central New York Reviews 

Stayed 3 times ,every year same story with lifts ,they don't work and will never be fixed also charged for smoking and don't smoke ,but I believe its a Scam

Lovely beautiful lobby. Rooms basic after seeing lobby you think rooms going to be gorgeous, but not. Lifts are such a pain wait half an hour for a lift. On last day daughter got 500 an odd bill slid under door for vaping which was deodorant and had already been taking of credit card. So be aware

The hotel elevators were down at times only one working at busy times of the day. It took over 20 minutes to get off of the 4th and we ended up taking the stairs. Which were not easy to even find. I reported the first day that food had been missed when the room was cleaned from the last person and at day 3 it was still there. The service elevator worked but it was equally slow and smelled like garbage when you exited at the ground floor. The only reason u gave this a 2 star was the people working were really nice and the beds were good. We were unable to get the heat to turn off so we had to open the window. We reported that day one with no help. It is too bad that we ended up spending hours of our trip waiting on the elevators because that was the only real bad part of our trip. The hotel is in a great location but if you decide to stay take in consideration the elevator situation is a real pain and apparently been going on for over a year.

Elevators are always out of service ... for a 25 floors building with hundreds guests is a quiete big problem. Old bathrooms. last but not least the unfair and untold "destination fee" (38$ per day) for poor services, nobody told me clearly about this tax and the benefit included . Is a hidden cost unfair, I suggest to choose anything else .

Housekeeping is extremely poor. My bathroom was not cleaned. I have to keep repeating my request to have my room cleaned at 10. Staff leave bags of dirty linen outside rooms.

Definitely will not be returning.

Nice hotel modern rooms which are very clean. But a Facilities Tax added to your bill by slipping a sheet of paper under your door on your last night which added over £200 to our bill for 1 week stay. Nobody informed us of this Tax till said paper slid under the door. Feel ripped off and put a proper downer on our holiday

I stayed there 2 times, each for 7-8 nights.
- The first week I got a beautiful room in good shape and at a good price. No issues with it.
- The second time, I got a much worse room, more expensive, which had broken things (the toilet paper thingy was broken, the mirror had heavy wear, etc).
They were supposed to be the same quality.
What would I get the next time I stay there if I go?

Great location. Quiet room. Completely renovated bath. Far enough from Times Square that you can see the lights down Seventh Ave but not in the middle of all the commotion.

Room rate made it very attractive - here on business but would return with family because of the location to central park.

If you are looking to boost your business then you are at the right place! I am satisfied with them.

5 stars goes to Alvin, he’s very polite and considerate of guests