I had a great experience with Parrot. My two ceiling fans arrived in great condition and assembled and hung quite easily. The look is very clean and the remotes are an added bonus.
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The 120-inch fan looks great and operates as intended. But, it does not move air like I had hoped. Our shop ceiling is vaulted (gable style) with the ridge about 20 feet above the floor, and we inst... Toon meer
Bedrijf heeft geantwoord
My fan arrived in a poorly packaged box that had opened and parts were missing and I have been sending emails and calling for the past 2 weeks and I can’t get the company to let me know when the parts... Toon meer
Installed two 100 inch Silent Storm fans in our automotive repair shop and what a difference they have made in August in West Texas. Everyday in August has been over a 100 degrees but the first one an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Parrot Uncle represents a distinguished American home brand, specializing in the integrated development of premium ceiling fans, designer lighting, and complementary furniture collections. Built upon over a decade of focused expertise, our synchronized design approach creates environments where performance and aesthetics converge seamlessly. Supported by U.S.-based operations and logistics, we deliver exceptional craftsmanship, consistent quality, and a refined end-to-end experience.
Contactgegevens
17745 E Valley Blvd, 91744, City of Industry, Verenigde Staten
- 888-275-3352
- support@parrotuncle.com
- www.parrotuncle.com
3,3
Gemiddeld
138 reviews
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This is a truly great company
This is a truly great company. Great products (which was recommended to me by my electrician) and amazing customer service! It’s so rare to find good quality products and services anymore. I couldn’t recommend this one highly enough!
15 september 2026
Antwoord van ParrotUncle
Dear Megan Cycotte,
Thank you so much for your incredibly kind review!
We’re thrilled to hear that both our products and customer service exceeded your expectations. It means even more knowing that your electrician recommended Parrot Uncle and that your experience lived up to that recommendation.
Your trust, support, and enthusiastic recommendation mean a great deal to our team. We’re truly grateful to have you as a customer and are so happy that you’ve had such a positive experience with us.
Thank you again for choosing Parrot Uncle, Megan! If you ever need anything in the future, our team is always here and happy to help.
Warm regards,
The Parrot Uncle Team
Support@parrotuncle.com | 213-263-5566
Order was very easy delivery was much…
Order was very easy delivery was much faster then expected we haven’t installed and if the fans we purchased due to the house not at that phase of construction yet
15 september 2026
Antwoord van ParrotUncle
Dear Jeff Beard,
Thank you so much for your 5-star review!
We’re glad to hear that the ordering process was easy and that your fans arrived much faster than expected. We completely understand that your home is still under construction and the fans have not been installed yet.
We truly appreciate your trust in Parrot Uncle during this stage of your project, and we hope the installation goes smoothly once your home is ready. If you have any questions when installation time comes, our team will be happy to assist.
Thank you again for choosing Parrot Uncle, Jeff!
Warm regards,
The Parrot Uncle Team
Support@parrotuncle.com | 213-263-5566
Quality of the ceiling fan exceeded my…
Quality of the ceiling fan exceeded my expectations, based on the low price I was expecting something rather ordinary but everything from the real metal blades and performance of the fan as well as the quietness when running was great!
15 september 2026
Antwoord van ParrotUncle
Dear Melvin Lugo,
Thank you so much for your wonderful 5-star review!
We’re thrilled to hear that the quality of your ceiling fan exceeded your expectations, especially at such a great value. It’s wonderful to know that you appreciate the real metal blades, strong performance, and quiet operation.
Providing well-built, stylish, and reliable fans at a fair price is exactly what we strive for, so your feedback means a great deal to our team.
Thank you again for choosing Parrot Uncle, Melvin! We truly appreciate your support and hope your fan continues to bring comfort and enjoyment to your space for years to come.
Warm regards,
The Parrot Uncle Team
Support@parrotuncle.com | 213-263-5566
Incredible Customer Service
Incredible customer service! The communication from start to finish was fantastic, and I really appreciate how quickly my issue was resolved. On top of the great support, I absolutely love the two 100” ceiling fans I bought. Highly recommend!
9 september 2026
Review zonder uitnodiging
Antwoord van ParrotUncle
Dear Kevin,
Thank you so much for your fantastic 5-star review!
We’re thrilled to hear that you had such a positive experience with our customer service team and that the communication throughout the process was clear and helpful. It’s especially wonderful to know that your issue was resolved quickly and that you’re enjoying both of your 100-inch ceiling fans.
Your recommendation and kind words mean a great deal to us. We truly appreciate your trust in Parrot Uncle and are grateful to have you as a customer.
Thank you again for choosing Parrot Uncle, Kevin! If you ever need anything in the future, our team is always here and happy to help.
Warm regards,
The Parrot Uncle Team
Support@parrotuncle.com | 213-263-5566
Buyer beware
Buyer beware: This company will not accept returns or exchanges unless an item is defective or broken. Even if the product color on their website is completely inaccurate, you are forced to pay for return shipping. Interestingly, if you claim an item is broken or missing a part, they will send a prepaid return label. However, for a brand-new, unopened item in the box that simply didn't match its online picture, customer service refused a return and suggested I sell it online myself. Unless you lie and claim an item is non-functional, expect to pay return shipping out of pocket. Unbelievable business model—you've lost a first-time customer.
20 augustus 2026
Review zonder uitnodiging
Antwoord van ParrotUncle
Dear Neb Solomon,
We’re sorry to hear about your disappointment with your recent experience, and we appreciate you taking the time to share your feedback.
We understand that the product appearance did not meet your expectations. We always strive to provide accurate product descriptions and images to help customers make informed purchasing decisions. However, finishes and colors can sometimes appear differently depending on lighting, screen settings, and individual perception.
For items that are not defective, damaged, or incorrect, our return policy requires customers to cover the return shipping cost. This policy helps us maintain fair and consistent return procedures for all customers. For products that arrive damaged, defective, or with missing parts, we provide assistance and return solutions accordingly.
We value your feedback and will continue working to improve our product information and customer experience. If you have any additional questions regarding your order, please feel free to contact us at Support@parrotuncle.com or 213-263-5566, and our team will be happy to assist.
Warm regards,
The Parrot Uncle Team
Support@parrotuncle.com | 213-263-5566
I love my ceiling fans
I love my ceiling fans, I purchased 4 and one has stopped working. I have had someone come check the battery, wiring, it is receiving power as the remote works just fine. However the ceiling fan does not. I contacted Lowes who said call ParrotUncle. I have called several times and never got a person. The recording stated to leave a message, I did and no call back.
31 augustus 2026
Review zonder uitnodiging
Antwoord van ParrotUncle
Dear Toby Garner,
We’re sorry to hear about the issue you’ve experienced with one of your Parrot Uncle fans, and we appreciate you sharing your feedback.
We’re glad to know that you have purchased four fans, and we truly regret that one of them has stopped working. We understand how frustrating it can be when you have already checked the power and wiring and are unable to get a timely response.
We apologize for any difficulty reaching our phone support team. Our customer service team operates across different time zones, which may occasionally affect call response times, but we are committed to assisting every customer and responding as quickly as possible.
Please reach out to us at Support@parrotuncle.com with your order information, and our team will help troubleshoot the issue and work toward a proper solution.
Thank you for your patience, Toby. We appreciate the opportunity to assist you and hope to restore your confidence in Parrot Uncle.
Warm regards,
The Parrot Uncle Team
Support@parrotuncle.com | 213-263-5566
Easy to order
Easy to order
Product looks good and works good
Shipping was relatively fast
27 augustus 2026
Antwoord van ParrotUncle
Dear C.J.,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you had an easy ordering experience and that you’re happy with both the look and performance of your Parrot Uncle product. It’s also great to know that your order arrived quickly and that everything went smoothly from purchase to delivery.
We truly appreciate your support and for choosing Parrot Uncle. Providing quality products with a convenient shopping experience is something we always strive for.
Thank you again for sharing your experience, C.J.! If you ever need any assistance, our team is always here and happy to help.
Warm regards,
The Parrot Uncle Team
Support@parrotuncle.com | 213-263-5566
Installed two 100 inch Silent Storm…
Installed two 100 inch Silent Storm fans in our automotive repair shop and what a difference they have made in August in West Texas. Everyday in August has been over a 100 degrees but the first one and these two have been helping move air around. Can't wait for 120" to come back in stock!
27 augustus 2026
Antwoord van ParrotUncle
Dear Bearden Automotive Repair LLC,
Thank you so much for your amazing 5-star review!
We’re thrilled to hear that your two 100-inch Silent Storm fans have made such a noticeable difference in your automotive repair shop, especially during the extremely hot West Texas summer. It’s great to know that the fans are helping improve air circulation and create a more comfortable working environment.
We truly appreciate your support and your continued trust in Parrot Uncle. We’re also excited to hear that you’re interested in our 120-inch fans, and we hope they will be available again soon to meet your needs.
Thank you again for choosing Parrot Uncle and for sharing your experience. We hope your fans continue to keep your shop comfortable for years to come!
Warm regards,
The Parrot Uncle Team
Support@parrotuncle.com | 213-263-5566
Antwoord van ParrotUncle
Dear Customer,
Thank you so much for your wonderful 5-star review!
We’re thrilled to hear that your Parrot Uncle fan is working great and that you found the installation process easy. Providing products that are simple to install while delivering reliable performance is exactly what we strive for.
We truly appreciate your support and for choosing Parrot Uncle. Your satisfaction means a lot to our team, and we hope your fan continues to bring comfort and enjoyment to your space.
Thank you again for sharing your experience! If you ever need any assistance, our team is always here and happy to help.
Warm regards,
The Parrot Uncle Team
Support@parrotuncle.com | 213-263-5566
I was concerned because the price was…
I was concerned because the price was so much less than anyone else’s that the quality wouldn’t be there. I was very wrong. They are amazing
27 augustus 2026
Antwoord van ParrotUncle
Dear Scott,
Thank you so much for your wonderful 5-star review!
We’re thrilled to hear that you were pleasantly surprised by the quality of our products. We understand that finding great value is important, and we’re so happy to know that your Parrot Uncle fan exceeded your expectations in both quality and performance.
Providing well-designed, reliable products at a fair price is something we always strive for. Your kind words and support mean a lot to our team.
Thank you again for choosing Parrot Uncle, Scott! We truly appreciate your trust and hope your fan continues to bring comfort and enjoyment to your space.
Warm regards,
The Parrot Uncle Team
Support@parrotuncle.com | 213-263-5566
The fans were one of easiest fans i…
The fans where one of easiest fans i have ever put together and installed. (Believe me I have put many together)
Delivery was fast. Very good service.
Thank you Paul
24 augustus 2026
Antwoord van ParrotUncle
Dear Paul,
Thank you so much for your wonderful 5-star review!
We’re thrilled to hear that you found your Parrot Uncle fans easy to assemble and install, especially with your extensive experience putting fans together. It’s great to know that the delivery was fast and that you had a smooth overall experience with our service.
Your kind words and support mean a lot to our team. We’re always working to provide products that are not only reliable and well-designed but also enjoyable to install and use.
Thank you again for choosing Parrot Uncle, Paul! We truly appreciate your trust and hope your fans continue to bring comfort and great airflow to your space.
Warm regards,
The Parrot Uncle Team
Support@parrotuncle.com | 213-263-5566
Antwoord van ParrotUncle
Dear Bob Barnes,
Thank you so much for your wonderful 5-star review!
We’re thrilled to hear that you’re happy with the quality of our products, our pricing, and the customer service experience you received. Providing reliable products at a fair value while offering helpful support is something we always strive for.
Your kind words and support mean a lot to our team. We truly appreciate you choosing Parrot Uncle and trusting us for your home improvement needs.
Thank you again for sharing your experience, Bob! If you ever need any assistance, our team is always here and happy to help.
Warm regards,
The Parrot Uncle Team
Support@parrotuncle.com | 213-263-5566
Fan is nice shipping was good and fast
Fan is nice shipping was good and fast, I don’t know if it’s my room size but the 84” that I got just doesn’t put off enough air flow like I was expecting. I won’t be taking any floor fans away like I was hoping to.
27 augustus 2026
Antwoord van ParrotUncle
Dear Vincent Sutera,
Thank you for sharing your feedback. We’re glad to hear that your fan arrived quickly and that you’re happy with the overall appearance, but we’re sorry that the airflow did not meet your expectations.
The 84-inch model you purchased is an HVLS (High-Volume, Low-Speed) fan, designed to circulate a large volume of air across a wide area rather than create the concentrated airflow of a floor fan. Factors such as room size, installation height, blade orientation, and rotation direction can also affect how strongly the airflow is felt.
We’d be happy to help check whether your fan is operating as intended. Please contact us at Support@parrotuncle.com or 213-263-5566 with your installation details, and our team will assist you with troubleshooting and possible solutions.
Thank you again for your feedback, Vincent. We appreciate the opportunity to help improve your experience.
Warm regards,
The Parrot Uncle Team
Support@parrotuncle.com | 213-263-5566
Everything!!
Everything!!! I bought (2) Parrot Uncle 84” fans. Within 2 months, one of the fans started having blade mount issue and becoming loose. This is the mount that is under the motor canopy. I expressed an issue to Parrot Uncle. They told me they would send a new motor. 4 weeks later I emailed again and they said to take the motor apart and fix the mounts. That was bad, but I took it down, removed the covers tighten the blade mounts and reinstalled the fan. It seemed to work for about 2 months but today the motor died. Had they replaced the motor, I would probably be fine. They are truly horrible.
23 augustus 2026
Review zonder uitnodiging
Antwoord van ParrotUncle
Dear Doug DeJarnatt,
We’re very sorry to hear about the issues you’ve experienced with your 84-inch fan and understand how frustrating this situation has been.
Since your order was purchased through Amazon, the team member responsible for handling your case has already reached out to you directly. Please check your email for the latest communication and next steps regarding this issue.
We take your concerns seriously and will work with you to provide an appropriate solution. We sincerely appreciate your patience and the opportunity to address this matter.
Warm regards,
The Parrot Uncle Team
Support@parrotuncle.com | 213-263-5566
Great looking fan but does not work
Ordered a Vaczon 84” Ceiling fan which was professionally installed. Could not get the remote to pair with receiver. We keep going back and forth with customer service which appears to be AI responses that they are working on replacement parts. We will update if a resolution is achieved, but recommend you shop elsewhere since quality control and customer service doesn’t appear favorable with this brand or company.
9 augustus 2026
Review zonder uitnodiging
Antwoord van ParrotUncle
Dear Tom Massa,
We’re very sorry for the frustration and inconvenience you’ve experienced with your Vaczon 84-inch ceiling fan.
We understand how disappointing it is to have the fan professionally installed and then be unable to use it because the remote and receiver will not pair properly. The replacement remote kit has not yet shipped because it is currently out of stock, and we are waiting for our supplier to prepare additional inventory.
To resolve the issue as quickly as possible, we have already arranged to send you a brand-new replacement fan instead of continuing to wait for the remote kit. The tracking number has not been generated yet, but once it becomes available, it will be sent to you by email.
We sincerely appreciate your patience and the opportunity to make this right. We hope the replacement fan resolves the issue and provides the experience you originally expected.
Warm regards,
The Parrot Uncle Team
Support@parrotuncle.com | 213-263-5566
Antwoord van ParrotUncle
Dear Keith Almli,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you’re happy with our products. Your support and kind words mean a lot to our team, and we truly appreciate you choosing Parrot Uncle.
We hope our products continue to bring comfort, style, and enjoyment to your space. If you ever need any assistance, our team is always here and happy to help.
Warm regards,
The Parrot Uncle Team
Support@parrotuncle.com | 213-263-5566
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY! I purchased an "Antique Silver" fandelier, but there was nothing silver about it. The light was purely gold in color. It took multiple, confusing phone calls and emails to return the item. I was required to wait for approval. Then, I had to cover the cost to return the item ($150), and they kept part of my original payment even though I was promised a full refund. I believe this company deliberately is false advertising and lying to unsuspecting customers. My sincere advice is to stay away.
20 juni 2026
Review zonder uitnodiging
Antwoord van ParrotUncle
Dear JNolte,
We’re sorry to hear that your experience did not meet your expectations, and we appreciate you sharing your feedback.
We would like to clarify that the product listing describes the fixture as an Antique Silver finish with gold-toned accents, and the actual appearance may vary slightly depending on lighting conditions and personal perception. We understand that the color was not what you expected, and we’re sorry for any disappointment this caused.
Regarding the return process, we apologize for any confusion during communication. Our team did process your return request and issued a full refund for the product payment. The only amount that could not be refunded was the optional shipping protection fee, as the package had already been successfully delivered and the insurance service had already been completed and charged by the shipping protection provider.
We always strive to provide accurate product information and fair customer service, and we regret that this purchase did not meet your expectations. We appreciate your feedback, as it helps us continue improving our products and service.
If you have any further questions or concerns, please feel free to contact us at Support@parrotuncle.com or 213-263-5566. We would be happy to assist.
Warm regards,
The Parrot Uncle Team
Love the fan and it looks great…
Love the fan and it looks great installed! Cannot comment on longevity yet but construction of the fan is impressive. All metal construction and it moves a lot of air and its quite even on high. It does take a little bit for it to start (maybe 30 seconds or so).
Only reason I did not give it 5 stars is customer service. I placed the order and got confirmation almost immediately that the order was placed and got an estimated delivery date which was about 6 business days. Did not get an update even after I sent an email to support. Was beginning to think I had been scammed but finally got a reply after calling their support line. I did get the fan approximately 3 weeks after placing the order.
24 juni 2026
Antwoord van ParrotUncle
Dear Mike,
Thank you for taking the time to share such a thoughtful and balanced review. We're truly glad to hear that you love the fan and that it looks great installed – especially that you were impressed with the all-metal construction, airflow, and quiet performance even on high. That means a lot to us!
Regarding the 30-second startup delay:
This is actually a normal feature of our DC motor fans. The delay allows the motor to start smoothly and gradually ramp up to the selected speed, which reduces stress on the internal components and helps extend the life of the motor. It also prevents the sudden jolt that older AC fans often have when powered on. Please rest assured – this is not a defect!
Regarding the delivery time and customer service:
We sincerely apologize for the lack of updates and the longer-than-expected shipping time. You should have received better communication throughout the process. We also understand that your email wasn't responded to promptly – this was due to an unexpectedly high volume of inquiries, which we are actively addressing to improve our response times.
We appreciate you calling us to follow up, and we're glad we were able to resolve it. Your feedback is helping us get better.
Thank you again for choosing Parrot Uncle. If you ever have questions or need support, we're always here.
Warm regards,
The Parrot Uncle Team
P.S. Reach us anytime at Support@parrotuncle.com or call 213-263-5566.
took 2 days to return a phone call
took 2 days to return a phone call. Also set delivery alerts in the middle of the night using whatsapp.
24 juni 2026
Antwoord van ParrotUncle
Dear Sanjay,
Thank you for your honest feedback. We sincerely apologize for the two‑day delay in returning your call, and for the delivery alerts sent to you in the middle of the night via WhatsApp. We completely understand how frustrating that can be.
We want to explain the late‑night alerts: our customer service operations center is based in China, and due to the time zone difference, some automated system notifications are sent during our working hours, which may be late at night in your region.
Regarding the delayed call return – that is not the level of responsiveness we strive for. We're reviewing our callback procedures to ensure quicker and more reliable follow‑up in the future.
If you still need assistance, please don't hesitate to reach out to us directly at Support@parrotuncle.com or call 213-263-5566 – we will prioritize your case.
We appreciate your patience and your willingness to help us improve.
Warm regards,
The Parrot Uncle Team
Support@parrotuncle.com | 213-263-5566
It took over 2 months to receive remote…
It took over 2 months to receive remote than when finally did was the wrong one
24 juni 2026
Antwoord van ParrotUncle
Dear Cindy,
Thank you for your review, and please accept our sincere apologies for the long wait and the frustration of receiving the wrong remote.
We want to be transparent: after reviewing your order, we confirmed that the remote you selected and purchased is not compatible with your specific fan model. While we completely understand how disappointing it is to wait over two months only to receive the wrong part, we are already in touch with you via email to arrange a return and exchange for the correct remote.
We’re sorry this process has taken far longer than it should have. To make it right, we are prioritizing your exchange and will cover all shipping costs for the correct remote.
Please check your email (including spam folder) for our latest message, or reach out to us directly at Support@parrotuncle.com or call 213-263-5566 so we can resolve this for you as quickly as possible.
We appreciate your patience and the opportunity to make this right.
Warm regards,
The Parrot Uncle Team
Support@parrotuncle.com | 213-263-5566
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