Passpack Reviews 136

TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have been using Passpack since 2012. They not once have had any major security breaches to my knowledge. They weren't foolish enough to provide a browser plugin like some other password manager site... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Passpack makes keeping all my passwords and other important information secure and easy to access. I like that I can log into a website from Passpack and then copy and paste the password. The only thi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The trust and security are the main characteristics that I make recommendation Passpack for my colleagues. You can create many passwords groups. Besides, you can create new fields in according... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy to use, easy to access and share passwords. The notes feature is useful for storing additional info about websites and accounts. Password generation is also handy. And I like that Passpack encryp... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Automatiseringsbedrijf
  2. Softwareverkoper

Geschreven door het bedrijf

Passpack is the Team Password & Credentials Manager for every business: A mission-critical solution built for secure Team & Role access management and productive collaboration, yet easy and versatile for everyone to use. Passpack delivers a compelling value proposition for businesses as a platform-agnostic solution, access account credentials from anywhere, on any device with secure cloud syncing, offering highly secure, organization-wide online password & credentials management. Enhance company defenses against cyberattacks with end-to-end encryption and organize your library of digital credentials, PINs, registration codes, account numbers, and certificates in a central repository that can be updated in real time and shared among trusted individuals. Use the administrator controls and reporting for audit and compliance requirements. Make onboarding easy using the API integration.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

136 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Easy, affordable and user-friendly

I love how easy, affordable and user-friendly Passpack is!

30 april 2024
Logo Passpack

Antwoord van Passpack

Hi Camille, thank you for your feedback, it's very important to us and look forward to continue delivering this level of satisfaction.
Best regards,
Decker G
Team Passpack

Beoordeeld met 3 van de 5 sterren

jana mccarty - passpack survey

no mobile app
stars are difficult to activate
does not sort by alphabet or labels

30 april 2024
Logo Passpack

Antwoord van Passpack

Hello Jana, thank you for our feedback. A mobile app is on our development plan for 2024. Our current focus is a major upgrade to the UI/UX. This is a segue to your other points, though, currently, there is a sort function by label in the drop down and on the stars and alphabet please contact us at support@passpack.com to learn more as we have not seen an issue.
Best regards,
Decker G
Team Passpack

Beoordeeld met 3 van de 5 sterren

Acceptable product

Proper sizing for a reasonable price.
When there are security issues they take effective and preventive actions.
But, sometimes loading takes a bit long and searching is not efficient.

30 april 2024
Logo Passpack

Antwoord van Passpack

Hello Bernd, thank you for your comments. Our no.1 priority is security. On loading and searching points, we our working hard on a significant upgrade to the UI/UX that will address these. We trust this will improve your experience.
Best regards,
Decker G
Team Passpack

Beoordeeld met 3 van de 5 sterren

Ok for the money

I'm a subscriber from nearly the very beginning, years back. For some reason the current version feels slow. Especially on the sign in you sometimes get the impression that it's stuck. The GUI could be better, but I can only compare to the old version. Before you could share passwords with free accounts, but that's no longer possible. Of course there is no such thing as a free lunch. I will keep on using it because I have so many passwords in it and 18 dollar per year is still OK for what you get in return.

30 april 2024
Logo Passpack

Antwoord van Passpack

Hello Chris, thank you for your feedback and being a loyal and valued customer for so many years. We have not seen slow sign in issues but the comments on the GUI are well taken. We are currently working on a major Ui/UX upgrade and it will be great to get your feedback when released. As a previous V7 user you might see some familiarity! There was the ability to share with two others for the basic plan, but with less functionality than our current Teams Plan.Best regards,
Decker G
Team Passpack

Beoordeeld met 5 van de 5 sterren

A convenient and secure way to store my…

A convenient and secure way to store my passwords.

30 april 2024
Logo Passpack

Antwoord van Passpack

Hi Jean, thank you for your feedback and we will always be committed to providing this experience for you.
Best regards,
Decker G
Team Passpack

Beoordeeld met 5 van de 5 sterren

Safe and secure and in one easy location.

I've been using Passpack for years for my business and it keeps all my passwords safe and secure and in one easy location.

30 april 2024
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Antwoord van Passpack

Hello Kristy, thank you for your comments and being a loyal customer. We continue to invest in adding functionality as we mutually grow our businesses.
Best regards,
Decker G
Team Passpack

Beoordeeld met 5 van de 5 sterren

I've used passpack for years

I've used passpack for years. Customer service is very responsive.

30 april 2024
Logo Passpack

Antwoord van Passpack

Hello Erin, thank you for your feedback and being a loyal and valued customer. Your comment regarding customer service is very much appreciated, we have made investment in this area since 2022, I will pass this on to the team.
Best regards,
Decker G
Team Passpack

Beoordeeld met 5 van de 5 sterren

You can trust your passwords HERE!

I have never had an issue with my passwords being compromised by PassPack. I have been using them for more than 10 years.

It would be great if they could add some user friendliness though. Tags have to be added one by one. And there is no copy and paste record function.

30 april 2024
Logo Passpack

Antwoord van Passpack

Hi Yvette, thank you for your feedback and being a loyal and valued customer for many years. We are in fact working on a major upgrade to the UI/UX and it will be great to have your feedback when released. Best regards,
Decker G
Team Passpack

Beoordeeld met 5 van de 5 sterren

reliable

reliable with good customer support

30 april 2024
Logo Passpack

Antwoord van Passpack

Hi Joanne, thank you for your feedback. Your comment regarding customer service is very much appreciated, I will pass this on to the team.
Best regards,
Decker G
Team Passpack

Beoordeeld met 4 van de 5 sterren

Val la pena pagar per estar tranqui.

Val la pena pagar per tenir les contrasenyes segures.
Els gratuïts no són de fiar.
Fa molts anys que utilitzo Passpack, estic molt content.

19 maart 2024
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Antwoord van Passpack

Hola,
Gràcies pels teus comentaris i per ser un client fidel. La confiança en la seguretat és tan important i sempre serà la nostra prioritat.
Salutacions cordials
Decker G
Team Passpack

Beoordeeld met 4 van de 5 sterren

It works!

The Sharing with Teams UI could use some work. Over all, I like the platform, and am really glad I have this resource available to me. I recommend it often to people.

19 maart 2024
Logo Passpack

Antwoord van Passpack

Hi There, many thanks for the feedback, the point you raise on the UI for sharing with teams is very well made and recognized! We are actively working on a significant change based on feedback that we are planning to launch very shortly.
Best regards,
Decker G
Team Passpack

Beoordeeld met 4 van de 5 sterren
Logo Passpack

Antwoord van Passpack

Hi Wayne, thank you for the feedback, security is foundational to our service. We will continue to work hard to earn that extra star!
Best regards,
Decker G
Team Passpack

Beoordeeld met 5 van de 5 sterren

Great password manager

Great password manager. Been using it for years.

19 maart 2024
Logo Passpack

Antwoord van Passpack

Hi There, thank you for your loyalty and great feedback. We are committed to maintain and improve the quality of service.
Best regards,
Decker G
Team Passpack

Beoordeeld met 5 van de 5 sterren

A great web-based password manager

In the world of password managers, passPack provides a web-based service which does the job well.

19 maart 2024
Logo Passpack

Antwoord van Passpack

Hello Chas, thank you for sharing, we will continue to do so, and with the help of our customers, always look to improve.
Best regards,
Decker G
Team Passpack

Beoordeeld met 5 van de 5 sterren

Aunque últimamente han habido eventos…

Aunque últimamente han habido eventos aislados, por lo general el sistema siempre esta funcionando y mantiene su confiabilidad

19 maart 2024
Logo Passpack

Antwoord van Passpack


Muchas gracias por sus comentarios y por compartir su experiencia positiva. Estamos muy enfocados en garantizar un tiempo de actividad confiable que es tan importante para nuestros clientes, esto ha promediado el 99.6%. Entendemos que todas las empresas en línea experimentan interrupciones en algún momento, incluidas las más grandes. También hemos mejorado recientemente nuestros sistemas para permitirnos enviar mensajes a los clientes de inmediato si surge una interrupción no programada. Señalando aquí también que ninguna interrupción ha estado relacionada con la ciberseguridad.
Saludos
Decker G
Team Passpack

Beoordeeld met 5 van de 5 sterren

Safe & comfortable

Easy to use, no hassle, feels safe & comfortable

19 maart 2024
Logo Passpack

Antwoord van Passpack

Hello Arthur, Thank you for sharing your experience, security and ease of use are paramount requirements that we continue to monitor to ensure the former is optimal and the latter improve as needed.
Best regards,
Decker G
Team Passpack

Beoordeeld met 5 van de 5 sterren

easy to use

easy to use. I have been using it for a long time now.

19 maart 2024
Logo Passpack

Antwoord van Passpack

Hi There, Thank you for posting your experience and being a loyal customer, truly helps us.
Best regards,
Decker G
Team Passpack

Beoordeeld met 5 van de 5 sterren

I love Passpack - great functionality and a comprehensible price model

I love Passpack - I been using it as my password manager number 1 over many years. Since last year I had to switch from a free to a payed account. But the price is totally worth it (starts with 18 $ a year). I can manage all my passwords online on the smartphone and the pc or mac at home or at work without the installation of an app. It just needs an internet connection. I could even share specific passwords with other password users (team collab for example), but I only used this at the beginning. The password management works very well and the guys are still improving the service. I'm very happy with Passpack and it will stay my password management tool number one (also tried the switch to others, but Passpack is still for my requierements my number one).

19 maart 2024
Logo Passpack

Antwoord van Passpack

Hello Gerhard, Your feedback is greatly appreciated and really helpful. We aim to be the best value for money Password Manager. As you mention, we continue to improve the service, much more coming on that front! I would add that we have just launched a referral program for our customers if you had interest, link:https://passpack.com/referral-program.
Best regards,
Decker G
Team Passpack

Beoordeeld met 5 van de 5 sterren

Happy with my experience

Easy and secure

19 maart 2024
Logo Passpack

Antwoord van Passpack

Hi There, thank you for feedback. Alongside always adding to/improving functionality, easy and secure are foundational to the Passpack service.
Best regards,
Decker G
Team Passpack

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