I have been using Passpack since 2012. They not once have had any major security breaches to my knowledge. They weren't foolish enough to provide a browser plugin like some other password manager site... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Passpack makes keeping all my passwords and other important information secure and easy to access. I like that I can log into a website from Passpack and then copy and paste the password. The only thi... Toon meer
Bedrijf heeft geantwoord
The trust and security are the main characteristics that I make recommendation Passpack for my colleagues. You can create many passwords groups. Besides, you can create new fields in according... Toon meer
Bedrijf heeft geantwoord
Easy to use, easy to access and share passwords. The notes feature is useful for storing additional info about websites and accounts. Password generation is also handy. And I like that Passpack encryp... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Passpack is the Team Password & Credentials Manager for every business: A mission-critical solution built for secure Team & Role access management and productive collaboration, yet easy and versatile for everyone to use. Passpack delivers a compelling value proposition for businesses as a platform-agnostic solution, access account credentials from anywhere, on any device with secure cloud syncing, offering highly secure, organization-wide online password & credentials management. Enhance company defenses against cyberattacks with end-to-end encryption and organize your library of digital credentials, PINs, registration codes, account numbers, and certificates in a central repository that can be updated in real time and shared among trusted individuals. Use the administrator controls and reporting for audit and compliance requirements. Make onboarding easy using the API integration.
Contactgegevens
Verenigde Staten
- support@passpack.com
- www.passpack.com
4,2
Goed
136 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Really clunky
Really clunky
Takes too long to login, no functionality on phone, and all of a sudden it wouldnt let me login and I lost over 200 passwords. Useless.
1 november 2023
Antwoord van Passpack
Hello David, we are sorry you have had the experience you described which is not normal. The login has of course to be secure which is paramount. No passwords on any account have ever been lost, there are encrypted in the account and available once securely accessed. We do have a mobile app on our dev schedule for next year. We are here to help with any issues you may have, please contact us at support@passpack.com.
Best regards.
Decker G
Passpack Support
Easy and reliable password manager.
1 november 2023
Antwoord van Passpack
Hello Jonas, your feedback is much appreciated, this is our mission every day.
Best regards.
Decker G
Passpack Support
A Difficult Change
I have been with Passpack for a long time and found it very good. That was of course until I lost a lot of my passwords when I had to upgrade to the new version. I found it very hard to make the change and could not do it successfully.
1 juni 2023
Antwoord van Passpack
Hello Peter, thank you for your feedback and sorry that you did encounter difficulties in transferring to the new Passpack V10 version. This is built on different technology to the legacy V7 platform you has been on and therefore the transfer could not be automatic. This will not be the case going forward, there will be automatic migration of all your passwords on any new versions.
Best regards.
Decker G
Passpack Support
Antwoord van Passpack
Hi Jesse, thank you for taking the time to log the review and we hot the right "notes". We will strive to continue to do so with the objective of exceeding expectations.
Best regards.
Decker G
Passpack Support
Reliable and Trustworthy
Passpack has always performed as designed and expected. I have been a user for many many years
1 november 2023
Antwoord van Passpack
Hello there, many thanks, we are very focused on continuing to provide the quality of product and service you expect.
Best regards.
Decker G
Passpack Support
Great experience with Passpack!
I've been using Passpack for more than a decade now, and it has always been useful and reliable for me. I can suggest it because it's a good price for it's value.
1 november 2023
Antwoord van Passpack
Hello Flavio, we greatly appreciate your feedback and being a loyal customer. We continue to provide the right password management tools for the best value.
Best regards.
Decker G
Passpack Support
I've been using this since over 10…
I've been using this since over 10 years. It's great for our need, although the pricing model recently changed an other solutions seem attractive now.
There used to be some JS to help use the credentials in the very first versions, but I understand this was a closed feature by the browsers for security reasons. Some competitors have browser Add-Ons that could be useful, but I haven't tried them.
A few bugs reported to Passpack have never made it to a fix, so here is at least one : when using a Yubikey to login, you should wait patiently and refrain from typing the Enter key, as the Yubikey already has sent one. Doubling the Enter key leads you in a frustrating nowhere. I have to tell all my employees who otherwise complain that Passpack doesn't work. Converting to a more standard use of Yubikey for 2FA would also be a neat evolution, but I must say support for Yubikey was a deal winner for Passpack at the time.
1 november 2023
Antwoord van Passpack
Hello Marcel, many thanks for your valued feedback. Security has always been our top priority and always will be. We have a number of new features in the development schedule, and providing the best value is our every day goal.
We have seen a non security bug with the Yubikey, which is being resolved. We have none logged but if you are aware of other functional issues please let us know at support@passpack.com. If there are any they will be immediately handled.
Best regards.
Decker G
Passpack Support
Antwoord van Passpack
Hello Martin, thank you for taking the time to place the review and that Passpack is working well for you. We do recognize the need to have a mobile app for certain functions. This is on our dev roadmap for next year.
Best regards.
Decker G
Passpack Support
Antwoord van Passpack
Hi Rob, many thanks, great to hear from you and, indeed, that is the goal - also we allow unlimited number of passwords in a single license account.
Best regards.
Decker G
Passpack Support
Sometimes It Is impossibile to login or…
Sometimes It Is impossibile to login or un pack passwords
1 november 2023
Antwoord van Passpack
Hi There, we are sorry you have experienced some login issues, as expected this is a very secure process with encryption keys. Please send us a ticket to support@passpack.com with some detail of the issue you are seeing and we will assist as best we can.
Best regards.
Decker G
Passpack Support
Antwoord van Passpack
Hi Dave, many thanks, terrific to hear your feedback, we are constantly seeking to improve on the ease of use front. Also appreciate your comment about a mobile app, we do have this on our dev schedule next year.
Best regards.
Decker G
Passpack Support
quickly addressed the issues
10 oktober 2023
Antwoord van Passpack
Hi There, thank you, the quality of our customer support is so important and always a top priority.
Best regards.
Decker G
Passpack Support
Very Happy thank you
10 oktober 2023
Antwoord van Passpack
Hi There, many thanks, "Happy" is our every day goal!
Best regards.
Decker G
Passpack Support
Other than paying for what was once…
Other than paying for what was once free, the transition seems seamless. I only use this in it's very basic form but I can see where businesses and power users will find the new features very useful.
10 oktober 2023
Antwoord van Passpack
Hi Michael, thank you for providing the feedback. We do have an ongoing development path to provide enhanced features. We hope that for your own use you find real value. If you did need to scale from a single license in the future it is very easy too do so.
Best regards.
Decker G
Passpack Support
I have been using PASSPACK Free for…
I have been using PASSPACK Free for several years and found it great. When PASSPACK paid program was released, I have been immediately ok to pay to keep my PASSPACK. I would recommend it to anyone as it efficient and you would never loose or forget a password.
10 oktober 2023
Antwoord van Passpack
Hi Philippe, many thanks for taking the time to provide your comments and appreciation of the value provided. We are very focused on continually improving.
Best regards.
Decker G
Passpack Support
Cheap and perfect for my needs
10 oktober 2023
Antwoord van Passpack
Hi There, perfect is what we are always striving for! Terrific to hear you are happy.
Best regards.
Decker G
Passpack Support
I try desperately to get support from…
I try desperately to get support from you for a PW recovery - but got zero support - nothing other then saying : it’s my responsibility to figure it out. And yet the company proudly takes my money!! So if I do not get support to retrieve the pw or help setting a new one up -and not losing my passwords from the version 7 - then I will cancel my membership immediately
10 oktober 2023
Antwoord van Passpack
Hello Wolf, there must be a misunderstanding here, your last message to our customer support team was on June 13th and we replied on June 13th. As there was no further communication we believed the issue had been resolved. Noting that we clearly communicate the importance of safely retaining your encryption key which is fundamental to the product security. The customer support team will of course follow up and do all we can to help if it is at all possible.
Best regards.
Decker G
Passpack Support
I have used Passpack for years
I have used Passpack for years both personally and professionally. it does everything I need and then some!
10 oktober 2023
Antwoord van Passpack
Hi Shannon, many thanks for providing your feedback. We are committed to adding to the "some" as we move forward.
Best regards.
Decker G
Passpack Support
I had used the free version for…
I had used the free version for numerous years. When they went to the newer version which was no longer free, I felt that a yearly cost for individuals at $18 was worth it! The support I received for conversion to the v10 was great!!
10 oktober 2023
Antwoord van Passpack
Hi there, that is super to hear, we are committed to providing the highest quality product and service at the most economical cost. Your comments on the customer support front are also much appreciated, we will let the team know!
Best regards.
Decker G
Passpack Support
I would give it five stars if I could…
I would give it five stars if I could sort my passwords better, they aren’t in perfect order. Also, the back up is very clunky the way it comes out in the CSV file.
10 oktober 2023
Antwoord van Passpack
Hello Rob, many thanks for your feedback, we will pass on your issue to technical and look to follow up with you through customer support as appropriate. Best regards.
Decker G
Passpack Support
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