Ryan never showed up for our phone call. I'm glad though, because it gave me a chance to read a little more about how hard it is to cancel your account because there's no one to get a hold of. Seems... Toon meer
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Lees wat reviewers zeggen
Managing cash when selling on Amazon can be difficult. There are times when a two-week pay period is a challenge. Payability allows you to access your money quicker if needed, and with their new Vis... Toon meer
Payability is the best choice for Amazon sellers. Payability is the only way for sellers to sell on Amazon effectively. I couldn't imagine doing business on Amazon without payability giving me my m... Toon meer
Great experience so far, as an international seller we constantly have funds stuck in reserve, so payability has provided a great solution to our cash flow. Nice to see some funds coming on a daily ba... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Payability provides fast, flexible funding to online sellers based on their marketplace sales history. We help businesses grow faster by providing the capital they need to buy larger inventory purchases, spend big on advertising, and operate their business. We also offer accelerated next-day payouts to sellers using marketplaces like Amazon that usually take weeks to pay sellers. So far, we've provided over $3 billion to eCommerce entrepreneurs. As we continue to grow as a company, we're focused on expanding to new marketplaces and offering a larger variety of flexible funding products.
Contactgegevens
61 Broadway, Suite 1115, 10006, New York, Verenigde Staten
- 646-494-8675
- sales@payability.com
- www.payability.com
4,1
Goed
475 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Easy account setup
Easy account setup , fast response and communicative
23 oktober 2024
Review zonder uitnodiging
This is a great tool for Amazon…
This is a great tool for Amazon sellers. The process was smooth with the help of Christopher Ortiz. Very professional and dedicated to helping the customers.
17 oktober 2024
Review zonder uitnodiging
So many bad reviews and critics…
I am taking a course for Amazon Seller and have had the opportunity to hear many experiences about issues and solutions and noticed that many of the critics of users were related to their bad experiences with Payability because of hidden conditions and high fees. They all pointed that the fees were even charged directly from your Amazon account and sometimes the charge was even higher than what you were suppose to pay back. I hope nobody takes the risk with them.
15 oktober 2024
Review zonder uitnodiging
Antwoord van Payability
Hi Adrian,
Thank you for your feedback. We want to clarify that the experiences you mentioned do not reflect our practices. It’s important to note that you are not a Payability customer, and have never had an account with us, so we’d like to correct some misconceptions:
No Hidden Fees: All of our fees and terms are fully transparent and clearly communicated from the start. There is a simple and completely optional transfer fee. That is the only fee we may charge.
No Amazon Account Deductions: We never charge fees directly from Amazon accounts. All payments are processed through the Payability platform.
If you have any questions or would like to learn more, feel free to reach out. We're always happy to help clarify.
Megan Nelson
Director Of Customer Experience
Megann@payability.com
THIS COMPANY IS AMAZING NOT ONLY HAS MY…
THIS COMPANY IS AMAZING NOT ONLY HAS MY INCOME INCREASED THREE TIMES THE AMOUNT
BUT RYAN AND HIS TEAM HAS OUTSTANDING CUSTOMER SERVICE. THIS COMPLETELY CHANGE MY LIFE AND THE ECOMMERCE GAME. THANK YOU FOR EVERYTHING WILL DEFINITELY REFER TO MY FRIENDS.
9 oktober 2024
Review zonder uitnodiging
All good very fine
4 oktober 2024
Review zonder uitnodiging
Excellent communication and follow-up
Excellent communication and follow-up. Great product, would recommend to anyone looking for increased turnover of capital.
1 oktober 2024
Review zonder uitnodiging
Chris made the beginning of the process…
Chris made the beginning of the process pleasant and after everything was approved, Meagan made sure that I had a clear understanding on how payability works. Thanks to you both
18 september 2024
Review zonder uitnodiging
Great Customer Service, Good Product Service
First of all, Chris was awesome to work with. Great customer service and very helpful.
Our company previously used Payability when the fees were based on gross sales and had a negative experience with this. But it appears Payability has worked the kinks out with that. They now only take a fee on your net payout, and only when you take a payout. This is a huge improvement.
We didn’t get the starting rate that we were hoping to get, but were told that with time we can review our account to get closer to our target fee.
We’ll be happy to revise our review if we’re able to make progress by way of our fee for our payouts, but otherwise great experience.
It seems like Payability has taken into account some of the previous problems related to the overall fee being taken out, and has worked to resolve that.
Will make sure to update as we re-do our membership with Payability, but so far so good. And again, very happy with the customer service provided by Chris.
11 september 2024
Review zonder uitnodiging
Awesome experience with Chris
Awesome experience with Chris. Handled things quickly and I am already set over the weekend. A++
7 september 2024
Review zonder uitnodiging
Smooth Process
Paybility representative Chris did an outstanding job guiding me through each step of setting up my account.
6 september 2024
Review zonder uitnodiging
Chris is good at his Job
3 september 2024
Review zonder uitnodiging
Nice costumer service
Nice costumer service, I’m an Amazon seller and couldn’t wait for 15 days payout anymore.
Thanks to this company, my problem was solved.
15 augustus 2024
Review zonder uitnodiging
Excelente trabajo
Excelente trabajo! Christopher atiende muy bien y educadamente. Hacen un excelente trabajo. Me encantó el atendimento. Muy amable! 10/10
13 augustus 2024
Review zonder uitnodiging
Awesome service!
Awesome service!
Great onboarding!
Dealt with Christ, He's AMAZING!
26 juli 2024
Review zonder uitnodiging
Just started working with payability…
Just started working with payability and so far so good! A+ customer service, that’s definitely their strong suit, and the daily payments work as they should. Took a while to get approved, but is going to help the Amazon store tremendously!
19 juli 2024
Review zonder uitnodiging
Chris was great and very resourceful…
Chris was great and very resourceful and helpful, through the signup process. Payability is a awesome service any e-commerce seller should be thinking about using
11 juli 2024
Review zonder uitnodiging
Christopher is the best
Christopher is the best, if I need something I call him first 🙏🏻thanks
7 mei 2024
Review zonder uitnodiging
They ask for intrusive information and…
They ask for intrusive information and string you along like they’re going to approve you, then at the very end tell you, no sorry you have to be 50% fba in order to use our services. Don’t you think that would be one of the first things they ask from you if it’s that much of a deal breaker? Thanks for wasting my time.
12 april 2024
Review zonder uitnodiging
Antwoord van Payability
Hi Drea,
We regret any inconvenience experienced during the application process. Our priority is to ensure a seamless experience by providing clear and transparent information.
Please understand that we require your marketplace information to assess your eligibility for financing, as we do not conduct credit checks. This information allows us to accurately determine your suitability for our services. Eligibility may vary based on your fulfillment type, and we can only ascertain this upon reviewing your marketplace details.
Should you have any further inquiries or concerns, please don't hesitate to contact me directly at Megann@payability.com.
Best,
Megan
Director of Customer Experience
I think most of the 5 star reviews here…
I think most of the 5 star reviews here are fake or incentivized. The only positive is that once you stop "working" with/for payability, you appreciate every penny you get directly from amazon AND learn to manage your finances on a normal bi-weekly schedule :) I gave it two stars because customer service was nice and worked quickly, but there were way too many stressful issues and the fees are not worth it in the end. They should integrate themselves more into amazon's portal and lower the fees because it's all automated.
7 april 2024
Review zonder uitnodiging
Antwoord van Payability
Hi Lee,
Thank you for taking the time to share your feedback with us. I'm sorry to hear about the challenges you've experienced and appreciate your honest insights.
We're always striving to improve our services, and your feedback helps us understand areas where we can enhance the customer experience. While we aim to provide valuable solutions to our clients, we understand that our services may not be the best fit for everyone.
I'm glad to hear that you found our customer service team helpful and responsive. We're committed to providing excellent support to all our clients, and I'm pleased to hear that we met your expectations in this regard.
I was unable to find any active account for you but would love the opportunity to speak with you and make things right! You can contact me directly at Megann@payability.com and I will personally work to make sure you leave with a better experience.
Talk soon!
Megan
Director of Customer Experience
Amazing and quick service.
Amazing and quick service.
Christopher made the process so easy and the access of funds on demand allows us to scale the business up very aggressively. Highly recommend
9 februari 2024
Review zonder uitnodiging
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